Menu
For Business Write a review File a complaint
Spectrum.com

Spectrum.com review: Bundle

A
Author of the review
10:37 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They dont deserve the 1 star. not sure why I stayed but they took the1 year promotion I signed up for away from me 4 months early and over charged me $200 and said it was a valued charge and cannot refund or credit sorry... I have spoke to every department and supervisor possiable and for everyone of them to tell me sorry nothing we can do. I actually had one tell me that in quote "this is an is what it is situation" The main reason I decided to with them was the promo. Worst company I ever had to deal with. #spectruminternet #SpectrumCable #Spectrumbundle going to verizon I signed up for bundle business internet and land line to get 1 year free cell phone. The day I signed up tbey took my mobile made it residential and my business to a separete. Residential. They couldnt install residential to a commercail building resceduled later week. Changed the shop to business account but ledt the mobile to residential this is where tbings get screwed up. They wouldnt give me the promo. So after 30 hours on and off the phone I got someone to switch it the names to match so both accounts said my shop name still seperate accpunts but I got the promo 7 months later tbey took ot away and said they will no reverse and to 4 mo ths of $46 and refuse to give me the promo lr credit my account. Then tell me to pay off my cell cancel with tbem trasfer my number to boost then cancel with them to sign up new account 🤣 hahahaha a joke im not paying mpre momey on there screw up

Claimed loss: $3200

Confidential Information Hidden: This section contains confidential information visible to verified Spectrum.com representatives only. If you are affiliated with Spectrum.com, please claim your business to access these details.

0 comments
Add a comment

More Spectrum.com reviews & complaints

Spectrum.com - picture loss, poor quality 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spectrum.com - false promotion 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spectrum.com - service outages 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Spectrum.com - harassment/aggressive upselling/rudeness 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Spectrum.com Contacts

  2. Spectrum.com phone numbers
    +1 (800) 892-4357
    +1 (800) 892-4357
    Click up if you have successfully reached Spectrum.com by calling +1 (800) 892-4357 phone number 0 0 users reported that they have successfully reached Spectrum.com by calling +1 (800) 892-4357 phone number Click down if you have unsuccessfully reached Spectrum.com by calling +1 (800) 892-4357 phone number 0 0 users reported that they have UNsuccessfully reached Spectrum.com by calling +1 (800) 892-4357 phone number
    Customer Service
    +1 (855) 243-8892
    +1 (855) 243-8892
    Click up if you have successfully reached Spectrum.com by calling +1 (855) 243-8892 phone number 0 0 users reported that they have successfully reached Spectrum.com by calling +1 (855) 243-8892 phone number Click down if you have unsuccessfully reached Spectrum.com by calling +1 (855) 243-8892 phone number 0 0 users reported that they have UNsuccessfully reached Spectrum.com by calling +1 (855) 243-8892 phone number
    Sales
  3. Spectrum.com emails
  4. Spectrum.com address
    400 Atlantic Street, Stamford, Connecticut, 06901, United States
  5. Spectrum.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024