SpeedX
Reviews and Complaints

Really would like to give Zero stars. This is the 2nd time my packaged was stolen because Shein used Speedx Courier. I've done everything but begged them not to. I left specific instructions about delivering my package. 1st package was left in Lobby of 168 apartments and stolen. Unable to get accurate tracking from Speedx. Unable to reach them. Package expected bet. 4/17-4/19. Sunday, 4/16, @ 1:01PM ET, I text Speedx asking to advise me of the date for this my shipment. It is now 7:19PM and still no response from Speedx. Approximately 1:13PM, I received message from Shein that package was delivered Sunday @ 9:22 AM. I wasn't home. I wasn't expecting my shipment today. Speedx took picture of package and left. Either they kept the package or it was stolen. This is the 2nd time. I am proposing the Federal Government investigate their fraudulent practices and prosecute to fullest extent. You can't reach them on the phone. The answering machine says upon calling the next representative will text you back which never happens. Everyone complaining on this Site can't be wrong. It seems we are all experiencing the same egregious behavior from Speedx. I have very little funds. Shein needs to be held accountable, as well.

This company claimed to have delivered my package of clothing for grandson. I live in an apartment building, the worker didn’t ring the intercom he/she tossed package outside a closed door in the courtyard. Camera above the building number captured it. Then took a picture of where they tossed package. Never attempted to ring the bell which is connected to my phone for building access entrance. I’ve called a number I googled and it’s been a week and still no call back. I called my debit card and because this company took a picture claiming prof of delivery I can not get a refund, clothing company still has not reached out to refund me or redeliver my items. This may not mean much to you but it’s my hard working money I spent on my grandson. This is wrong in every way and this company should not be in business.

Hi my name is dovante brown I’m contacting you guys cause I orders a package and SHEIN that said delivered by you guys and I never got to my house the it said on SHEIN delivered and signed but I didn’t or no one in my house sign never got my package so it was redeliver by SHEIN and delivered by you guys a second time and I got the same thing delivered and signed but I never got my package

I ordered items from Shein on February 22nd. It is now March 11th and no further information on my order exists. My package has been stuck "In Transit" since February 27th with no movement. I've emailed SpeedX with no success. Their "Customer Service" number is a recording saying an agent will text you back, but that never happens. Shein's customer service has been no help and keeps telling me to contact SpeedX when there is no way to do so. SpeedX dumps packages on sidewalks and in the lobby of buildings without notifying you so you have no way of knowing your parcel has arrived. I've had this happen to me twice. Shein offered to replace the items only for them to use SpeedX again.

Where is my package? SpeedX has no address listed.

Hi, my name is Susana. I had ordered something from a company name TEMU and this is shipping company

It says my package was delivered on February 26 and ever since then I keep calling the one 800 number and a voicemail comes up that someone will text me back and to leave a message and it’s now March 6. No one has had the courtesy of returning a call. I don’t have my package and I already paid for it.

I can be reached at [protected]

My order says delivered but I don’t have it and I checked with neighbors and outside my home and I still have nothing I contacted shien and they told me contact you guys. My order say it was delivered on 3/3/2023 but here it is 3/6/2023 and I still don’t have it. It say my package was signed for but I never signed anything at all.I really need someone to contact me asap

My fiancée sent a package through speedex.
The tracking number is SDX98225870314.
Account number: [protected]
Using the tracking code the package has arrived in Germany. The package is do be delivered to the USA.
I received an email stating I had to pay $2550.00 euros for the package to continue shipment. It's says due to taxes. They ask that I send the money through western union or money gram to an individual. Not a company.
I'm afraid this is a scam.
Thank you,
Veronica Duncan
[protected]@gmail.com

a package was sent to me by a solider whom i met on line, his, name is Cripps Charles, it was supposed to be a box containing his personal items .He took my name address an telephone number .He then passed this information on to an agent at speed ex courier who inturned emailed me telling me of when he will be in my country to deliver the box.A few days later he emailed me again telling me i need to pay for him to get some documents in order to clear the box, i then asked why am i being asked to pay for this an i am the recipient of the box an not the sender any how i payed the fee of 3769 euros through a bank wire transfer then i sent him a scan of the document to confirm i made the payment, he then indicated to me via email that he was arranging the documents.A few days after that i was sent another email telling me that they passed the box through a scan an noticed it was filled with united states currency an i was then asked again by the agent to pay 7550 euros to another account to which i refused, since then the agent Frank Vann has been calling my phone with a private number demanding that i pay this money i was never given a client number or a tracker number for the box, number for the company or even a license number for the agent .up to date i have not even a scan to show what i payed 3769 euros for.Now i am being told i will be locked up an i an the agent Frank VANN keep calling my phone telling me i need to pay this money .I will like to know if it this is normal company procedure to ask recipients of packages to pay for delivery, an to verify if this person is employed with this company.The bank to which i transferred this money is as follow account name;Tatcher Duke account number;[protected] Iban ES44 [protected] swift code CAIXESBBXXX Beneficary address ;Avenida Zumala Carregur 20 Donostia Gipuzkoa Spain Bank Address ;Plaza Easo Calle Easo 65 290006 Donostia.San Sebastian . Email address ; FrankVann;[protected]@gmail.com.I will be most grateful if you can assist me in rectifying this issue, thank you.

hello im grace espra from UAE. this particular company is keep sending email to me that some one send me gift, even I dunno the person... calling me on my number.. people who call me also not speak very well english speak asian english... moore over my fren on travel she go do the address the one they give on side... over there no company even number is cellular here is address of place Speedex Courier Services Malaysia
3948, Tmn Setia Jaya,
Jln Chew Thein Moi, 91000 Tawau,
Sabah Malaysia.
Phone:+[protected]
Email: [protected]@speedexcou.com

... no physical address in UAE as im here Speedex Courier Services UAE
Airport Road, Deira, UAE.
PO Box: 3841P. O Box Road 31303
Dubai UAE.
Phone: +[protected]
Fax: +[protected]
Email: [protected]@speedexcou.com...

when I go in details I found out that this webside regiesterd from malaysia... so to aware people from scam and fraud my humble request is too close the web side... it will be wounderful that local athorties can catch these people... to safe the humanity and inocent... who dont have enough knowledge...