Menu
For Business Write a review File a complaint
Spider-farmer Customer Service Phone, Email, Contacts

Spider-farmer
Reviews and Complaints

www.spider-farmer.com

Learn how the rating is calculated

1.8 10 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Spider-farmer Reviews 10

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Grow Your Plants to Perfection with Spider-Farmer's High-Quality Gear and Top-Notch Customer Service

Spider-farmer is a great place to get your grow on! They got all kinds of good stuff for your plants, and the people who work there are super nice. I had a question about one of their products and they got back to me right away with a helpful answer. That's the kind of customer service you want when you're trying to grow the best buds possible.

And speaking of products, Spider-farmer has a huge selection of high quality gear. I got one of their LED grow lights and it's been working great. My plants are looking healthier and happier than ever before. Plus, the light doesn't get too hot like some other types of grow lights, so I don't have to worry about burning my plants.

Overall, I would definitely recommend Spider-farmer to anyone who's serious about growing their own plants. They've got everything you need to get started, and their customer service is top notch. So if you're looking for a reliable source for all your growing needs, check out Spider-farmer today!

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Spider-Farmer Light Review: Total Disaster - Caught on Fire, No Refund or Replacement

This Spider-farmer light is a total disaster. It caught on fire as soon as I plugged it in and now I'm out of a light and my hard-earned cash. I tried to get a refund, but they won't give me my money back. And to make matters worse, it's been months since I requested a replacement and I still haven't received it. What a waste of time and money. I wouldn't recommend this product to anyone.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Spider-Farmer's Poor Customer Service and Delayed Shipping for Grow Lights

I bought two grow lights for my veggies from Spider-farmer about 90 days ago. I'm still waiting for them to ship. I tried calling them, but they never pick up the phone. They did reply to my emails, but all they said was that my lights would ship in two weeks. It's been almost 90 days now, and I haven't heard anything back from them about getting a refund.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Terrible Experience with Spider-Farmer: Order Delivered to Wrong Place, No Customer Support

I had a really bad experience with Spider-farmer. I spent a lot of money on my order, but unfortunately, it was delivered to the wrong place. I was really upset because I didn't receive my parcel and it was delivered to a flat apartment where there was only a post box and not even a door. I tried to contact Spider-farmer, but they didn't seem to care about my situation. I even sent them pictures of the delivery location, but they still didn't do anything to help me.

I have never had such a bad experience with any other company before. I would advise anyone to avoid Spider-farmer if they can. It's really disappointing to spend so much money and not receive your order, and it's even worse when the company doesn't seem to care about their customers.

Overall, I would not recommend Spider-farmer to anyone. It's just not worth the risk of losing your money and not receiving your order.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Disappointing Experience with Spider-Farmer UK: Unprofessional and Unresponsive

I gotta say, I'm pretty disappointed with my experience with Spider-farmer. I ordered from their UK site about three months ago and when the package arrived, the courier left it in a dodgy area and it got nicked. The courier has taken responsibility for it, but Spider-farmer UK still hasn't sent me a replacement or given me my money back. It was a whopping 300 quid, too! I've been emailing them non-stop, but they just ignore me like I'm some kind of chump. It's pretty clear to me that they're just a bunch of liars and scammers. I wouldn't recommend buying from them at all - they're not professional in any way.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Spider-Farmer: The Real Deal for Growers - A Review

Yo, I gotta give a shoutout to Spider-farmer! These guys are legit! I've used a bunch of their lights and they always impress me. And their tents? Top notch. And the fans? They work like a charm. I'm a huge fan of Spider-farmer, no doubt about it. I've never had any problems with these guys and I would definitely recommend them to any growers out there, whether you're doing it for business or just for fun. Don't listen to any haters out there, Spider-farmer is the real deal.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Disappointing Quality and Warranty Service: My Experience with Spider-Farmer Light

I bought a Spider-farmer light and it only lasted for 2.8 cycles in 1.5 years. It quit on me in week 8, which was very inconvenient. It wasn't their fault on the timing, but it was still frustrating. I put in for a warranty claim and they offered me to buy the latest model (which was the same light) for 35% of the cost or wait for 2 months for a new driver. I decided to wait for the new driver, but now they want me to ship my light to them for repair. I thought that the overpriced light would come with a solid warranty service, but I was wrong. Not even a little bit.

I was disappointed with the quality of the light and the warranty service. I expected more from a company that charges so much for their products. I hope that they can improve their products and their customer service in the future.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Disappointing Experience with Spider-Farmer: Poor Customer Service and Misleading Return Policy

I gotta say, I'm pretty disappointed with Spider-farmer. I had some trouble with one of their fans and it took me a solid three weeks of back-and-forth to finally figure out that the fan was the problem, not me. And let me tell you, their customer service is not great. I mean, I get it, everyone has bad days, but come on. It's like they didn't even want to help me.

Now, here's where things really went south. I checked their website and it said they had free returns, so I figured I'd just send the fan back and get a refund. But nope, they're saying I have to keep the fan and they'll only give me half my money back. That's not what I signed up for, you know? I want a full refund and I don't want their crappy product.

Honestly, I wouldn't recommend Spider-farmer to anyone. Their customer service is terrible and their return policy is misleading. Save yourself the headache and go with a different company.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Spider-farmer LED Light Review: Terrible Customer Service, No Satisfaction Guarantee

I gotta tell ya, if you're lookin' to get yourself an LED light, you might wanna steer clear of Spider-farmer. Their customer service is a total joke, man. You can't even talk to a real person, just gotta choose from one of three emails. And even then, you're at the mercy of whoever answers your email. They ain't gonna let you talk to nobody else, that's for sure. And don't even believe 'em when they say they got some kinda customer satisfaction guarantee. The only guarantee I got was that they weren't gonna help me out at all. So if you're tryin' to save a few bucks, don't bother with these guys. You'll regret it in the long run, especially if you need any kinda customer service. And you better hope that thing comes in workin' condition, 'cause if it don't, you're screwed.

Read full review of Spider-farmer
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Spider-farmer Poor Customer Service and Slow Response Time from Spider-Farmer - A Warning to Potential Buyers

Spider-farmer is a company that is quick to take your money, but don't expect any good customer service if there are any issues. It took me a whole week and five emails just to get a response from them. And when they finally did respond, they sent me a light with a bad driver. They did send me a new driver, but without a cord. It's been three weeks now, and the company wants me to send back their junk so they can resend a new one once it's received. This will take another two weeks, which is just ridiculous.

I am done doing business with them. If you try to call them, they will just hang up on you. Their customer service is so slow and non-responsive. They just keep sending the same sorry email, which is a load of crap. Basically, you just get the runaround. By the time I get my new light, a new technology will already have come out because they are so slow to fix the problems.

I wouldn't recommend buying from them. You have been warned. Don't waste your time and money on a company that doesn't care about their customers.

Read full review of Spider-farmer
Hide full review

Spider-farmer Complaints 0

Looks like Spider-farmer has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Spider-farmer, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Spider-farmer Legit?

Spider-farmer earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Spider-farmer stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Spider-farmer's reputation as a trustworthy leader in their field. Customers can rely on Spider-farmer's services, assured they're dealing with a highly reputable and fully legitimate company.

Spider-farmer has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for spider-farmer.com can be seen as a positive aspect for Spider-farmer as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Spider-farmer's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Spider-farmer.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Spider-farmer.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Spider-farmer and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Spider-farmer.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Spider-farmer

Screenshot Spider-farmer
Spider-farmer is a reputable and reliable brand that specializes in producing high-quality LED grow lights for indoor gardening. The company has been in the industry for several years and has gained a reputation for providing top-notch products that meet the needs of both novice and experienced growers.

One of the standout features of Spider-farmer is their commitment to using the latest technology in their products. They utilize advanced LED technology to create grow lights that are energy-efficient, long-lasting, and provide optimal light spectrum for plant growth. This technology ensures that plants receive the right amount of light they need to thrive, resulting in healthy and robust plants.

Spider-farmer also places a strong emphasis on customer satisfaction. They offer excellent customer service and support to ensure that their customers are satisfied with their products. They provide detailed product information, including specifications, usage instructions, and maintenance tips, to help customers make informed decisions when purchasing their products.

In addition, Spider-farmer offers a range of LED grow lights to suit different indoor gardening needs. Their products come in various sizes, wattages, and spectrums, making it easy for growers to find the perfect fit for their indoor garden. Whether you are growing herbs, vegetables, or flowers, Spider-farmer has a product that can help you achieve your desired results.

Overall, Spider-farmer is a reliable and trustworthy brand that provides high-quality LED grow lights for indoor gardening. With their commitment to using advanced technology and providing excellent customer service, they are a top choice for growers looking to enhance their indoor gardening experience.
Ratings on other review websites
Trustpilot
Trustpilot
3.4
214 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Spider-farmer Contacts

  2. Spider-farmer phone numbers
    +1 (840) 977-6768
    +1 (840) 977-6768
    Click up if you have successfully reached Spider-farmer by calling +1 (840) 977-6768 phone number 0 0 users reported that they have successfully reached Spider-farmer by calling +1 (840) 977-6768 phone number Click down if you have unsuccessfully reached Spider-farmer by calling +1 (840) 977-6768 phone number 1 1 users reported that they have UNsuccessfully reached Spider-farmer by calling +1 (840) 977-6768 phone number
  3. Spider-farmer emails
  4. Spider-farmer social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
Spider-farmer Category
Spider-farmer is ranked 52 among 125 companies in the Consumer Electronics category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.