GravaStar’s earns a 1.0-star rating from 6 reviews, showing that the majority of audio enthusiasts are dissatisfied with their speakers.
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This is a big scam
This is a big scam. Read the reviews on Indiegogo. They scammed people out of their hard-earned money. As for me, it's been over 60 days since they shipped my product and 5 months since I bought it. And still no product. They lied numerous times with each customer service rep giving me 5 different stories as to "why" it hasn't shown up. I asked for a refund over and over again only to be replied to with another excuse and lie. I asked for a refund for a product that never made it to me literally over 30 times and yet no product or refund.
The discussion page on Indiegogo speaks for itself with literally 100's of people raging over the inferior product they received. 100's of people posting about the false advertising of false statics of the earbuds and the immediate breaking of the product within the first week. This company on ALL complaints refuse to refund their customers' money no matter how much they ask. Instead, they send a second pair which ends up being the same.
Their customer service is basically a robot response. They will continue to give you the runaround until you just give up. They are a scam.
GravaStar Complaints 5
So, I was really excited to get my GravaStar but it's been a bit of a bummer
So, I was really excited to get my GravaStar but it's been a bit of a bummer. Supposed to get it on the 16th but it never showed up. I hit them up for help and they told me to check again. I did and still no luck. I let them know but haven't heard back. Feels like they're dodging me so they don't have to give me my money back or send me a new one.
I bought something from GravaStar, Order ***
I bought something from GravaStar, Order ***. But it's gone missing and hasn't arrived yet. UPS and UPSP were supposed to deliver it, but they haven't given me any news. I tried to get in touch with GravaStar, but they don't have a live customer service, just an email. They never got back to me when I asked for help.
I bought the Sirius Pro earbuds and they seem pretty good quality, just like they advertised
I bought the Sirius Pro earbuds and they seem pretty good quality, just like they advertised. But after a week, the charger case got a pin stuck. I tried to fix it myself, but no luck. I contacted customer service and they replied once, telling me to try fixing it myself. But when I wrote back, they never answered. I tried everything I could, but now I'm reporting them.
Is GravaStar Legit?
GravaStar earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for gravastar.com can be seen as a positive aspect for GravaStar as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of GravaStar's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Gravastar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for GravaStar have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up GravaStar and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Gravastar.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- GravaStar protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I was really excited to get my hands on a GravaStar speaker, so I placed my order on September 18th
I was really excited to get my hands on a GravaStar speaker, so I placed my order on September 18th. But then things got a little confusing. On October 20th and 21st, I got some emails from GravaStar with tracking numbers. They said that one package was being delivered by *** and another by UPS. But when I checked with both companies, they said that the tracking numbers were fake and that they had no record of any shipments to my address. Then, I got another email from GravaStar saying that my package had been delivered, but it hadn't. I'm still waiting for my speaker and feeling pretty frustrated.
So, I bought the Gravistar Mars Pro speaker and charging base from their website on Nov
So, I bought the Gravistar Mars Pro speaker and charging base from their website on Nov. 5, 2022 for $202.93. Got it and it looked good. But, after using it 3 times in the last 2 months, it stopped working. I saw this in Jan 2023 and tried to charge it, but no luck. So, I emailed the company on Jan 23. They replied once and asked if it turned on and for a video. I sent it on Jan 23, but they didn't say anything after that. I sent 3 more emails asking about it, but no response. Finally, on Jan 28 they said I had to pay $30 to get a return shipping label and a replacement. But, their site says they have a 12 month warranty on all products they sell directly and no mention of a $30 fee to return.
About GravaStar
One of the most notable features of GravaStar products is their unique design. The company has taken inspiration from science fiction movies and has created audio devices that look like they belong in a futuristic world. The design of GravaStar products is not just for show, however. The company has put a lot of thought into the design to ensure that it enhances the audio quality of the devices.
GravaStar products are not just visually appealing, but they also deliver exceptional sound quality. The company uses advanced audio technology to ensure that its products produce clear and crisp sound. GravaStar products are perfect for music lovers who want to experience their favorite songs in the best possible way.
Another great thing about GravaStar is that the company is committed to providing excellent customer service. The company has a team of experts who are always ready to assist customers with any questions or concerns they may have. GravaStar also offers a warranty on all its products, giving customers peace of mind knowing that they are investing in a quality product.
In conclusion, GravaStar is a brand that is changing the game in the audio industry. The company's unique design, advanced technology, and commitment to customer service have made it a favorite among music lovers. If you are looking for high-quality audio devices that are both functional and visually appealing, GravaStar is the brand for you.
Overview of GravaStar complaint handling
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GravaStar Contacts
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GravaStar emailsservice@gravastar.com99%Confidence score: 99%Support
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GravaStar social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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