Menu
For Business Write a review File a complaint
CB Apparel St John Dangerous chemical used
St John

St John review: Dangerous chemical used

G
Author of the review
12:45 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bought a St. John's Leopard Dress at Nordstrom's on 7/31/2023 for a wedding and reception on 9/9/2023. Did not wear the dress until the event. At the church and then reception I started to have pain and itching.

When I got home I took off the dress and I had extensive painful/itchy rashes where the dress was exposed to skin. Arms, upper legs, back and stomach.

I went to Med Express on 9/10/2023 and was diagnosed with an allergic reaction of contact dermatitis. I was prescribed prednisone, triamcinolone acetonide. Told to take Claritan and to get an epinephrine shot if needed.

Per the doctor the dress and/or fabric was probably sprayed with some kind of chemical either during the manufacturing in China or prior to shipping.

I have never had an allergic reaction to clothing. When I went to Nordstrom's to complain they did not take it seriously and of course would not return my purchase price as is their policy with worn designer clothing. I understand. They would not be able to resell that dress, nor should they. But they might at least reached out to St. John's about my experience to alert them of the potential reactions to chemicals used on their products.

I will write St. John's about this experience and maybe (but I doubt it) they will investigate and make sure that a dangerous chemical used on their clothing can cause customers pain, itching and distress.

Desired outcome: I will write St. John's about this experience and maybe (but I doubt it) they will investigate and make sure that a dangerous chemical used on their clothing can cause customers pain, itching and distress.

View 0 more photos
0 comments
Add a comment
  1. St John Contacts

  2. St John phone numbers
    +1 (877) 750-1171
    +1 (877) 750-1171
    Click up if you have successfully reached St John by calling +1 (877) 750-1171 phone number 0 0 users reported that they have successfully reached St John by calling +1 (877) 750-1171 phone number Click down if you have unsuccessfully reached St John by calling +1 (877) 750-1171 phone number 0 0 users reported that they have UNsuccessfully reached St John by calling +1 (877) 750-1171 phone number
  3. St John social media
  4. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 27, 2024
St John Category
St John is ranked 78 among 267 companies in the Apparel category