AG
Reviews and Complaints

I got me two pairs of jeans from AG and they looked real good on me. But after only two months, the crotch started wearing out on both of them. I tried to get in touch with corporate to see if they could help me out, but they ain't called me back yet. It's a real bummer 'cause I was hoping these jeans would last me a while.

I don't like AG's policy of charging for shipping on returns. It's a total rip-off, man. Like, seriously, every other company out there offers free returns. It's just bad customer service, you know? I wouldn't recommend shopping with them.

AG jeans are the best jeans out there, hands down. The fit is perfect, and they come in so many different styles and washes that you're sure to find something that suits your taste. And let's talk about durability - these jeans will last you forever. I've had a pair for years and they still look as good as new.

One thing I love about AG is that they're not just for women. They have a great selection of men's jeans too, and my husband swears by them. He says they're the most comfortable jeans he's ever worn, and he loves the way they look on him.

The only downside to AG jeans is that they can be a bit pricey. But in my opinion, they're worth every penny. You're paying for quality, and you'll get years of wear out of them.

Overall, I highly recommend AG jeans to anyone who's looking for a great pair of jeans that will last them a long time. They're stylish, comfortable, and durable - what more could you ask for?

AG jeans are seriously cute. They are shorts that sit high on your waist, and they are absolutely awesome! If you're looking for a pair of jean shorts, you should definitely check them out.

I recently purchased a pair of AG shorts from their website, agjeans.com, and I couldn't be happier with my purchase. The quality of the denim is top-notch, and the fit is perfect. I love how they hug my curves in all the right places, and the high waist is super flattering.

One thing I really appreciate about AG is their commitment to sustainability. They use eco-friendly materials and practices in their production process, which is something I can feel good about supporting.

Overall, I highly recommend AG jeans to anyone looking for a stylish and sustainable pair of shorts. They are definitely worth the investment, and I know I'll be wearing mine for years to come. So go ahead and treat yourself to a pair - you won't regret it!

with customer service:

I had a really bad experience with AG Jeans. I bought a gift card for my dad for Christmas, but it never arrived. I called the company multiple times, but I was put on hold for hours without any response. Finally, after more than a week, I was able to speak with a customer service representative. I asked for a refund since it was already January and the gift card was never delivered. However, the representative told me that they don't offer refunds for gift cards, even though this was not stated in their terms and conditions or on their website.

The representative promised to send the gift card to my dad again, but it never arrived. I called again almost three weeks after my initial purchase to dispute the charge, but they still refused to give me a refund or any kind of compensation. During the call, they sent me the gift card, pretending like it had already been sent earlier.

I am very disappointed with AG Jeans. I used to love their brand and their products, but now I feel like they are trying to scam their customers. I would advise you not to shop there and to take my experience into consideration before making any purchases.

Here is the email confirmation I received while I was on the call with customer service:

Dear [Name],

Thank you for contacting AG Jeans customer service. We apologize for the inconvenience you have experienced with your gift card purchase. We have sent the gift card to your recipient's email address and it should arrive shortly. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,

AG Jeans Customer Service Team

Me and my family have been buying from AG for a long time now, since the very beginning. But nowadays, it seems like everything is on sale but nothing is returnable. So, you gotta be real careful about what you buy from here. Make sure it fits you well and you like it because most of the stuff is 'final sale' on certain parts of the website. This ain't the fault of the customer service agents, it's the company's big bosses who make these policies. But I gotta say, the customer service is amazing and they always respond quickly. They have been nothing but kind and sorry to us. They (the e-commerce customer service agents) are trying to change the policies and make it easier for us to return stuff. They know that shopping online can be tricky and we gotta rely on it these days. But the brand itself is amazing and they have some of the most beautiful denim and products out there. The customer service is top-notch too (don't be mad at them, they're just doing their job). If you're not sure about the fit of the product, you can always check out Nordstrom. They have looser return policies. But other than that, you can't go wrong with AG quality. It's one of the best out there.

I recently made a purchase on AG's website and unfortunately, my experience with their customer service was less than satisfactory. I had to return the jeans I bought and it was a nightmare trying to get my money back. It seemed like they were doing everything in their power to avoid giving me a refund. I waited for a whole month and heard nothing back from them regarding my return. I completely forgot about it until I remembered to check for my refund. To my surprise, there was no refund in sight. I immediately contacted their customer service and was told that there was an issue with the labels on my return, which prevented them from accepting it. I was taken aback by this because they never informed me of this issue before. Were they planning on keeping my money and the clothing for themselves? It was only after I reached out to them that they finally sent the package back to me. However, the box was torn apart and the clothing was falling out. I contacted customer service again and they kept asking for photos of some label. I sent them all the photos of the labels on the clothing and they finally agreed to send me a return label to send the package back to them. It made no sense to me and it took me over four months to get my refund. I was extremely disappointed with their customer service and I will never buy from them again. Although they may have good quality clothing, their shoddy practices are unacceptable. There are plenty of other clothing stores out there that offer good quality clothing and better customer service.