I received the following in an email and proceeded to follow the instructions. HOWEVER, When I signed in and entered the License Code key - Skip to the bottom of the following license code to see what I encountered after entering the provided provided product key.
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License Code:
8NQ83-JK7K4-2X798-6M9F3-MDX6W
Your codes must be redeemed within 12 days.
Heads up! A small number of customers run into a "used key" error message during the redemption process. If you experience this, not to worry — our support team will help you quickly fix the issue. Just reach out to us here. We are committed to your satisfaction or your money back!
Please follow the steps below to redeem your purchase:
1. Click the Redemption Link above or visit https://setup.office.com/
2. Sign in to your Microsoft account or select "Create a new account"
3. Copy and paste the above license code into the Product Key field
4. Press "Next"
5. Select your region
6. The page will authenticate your license and confirm your product. When this is complete, press "Confirm"
7. You will now be loaded into the Services and Subscriptions section of your Microsoft account. Scroll to "Products you've purchased"
8. Press the "Install" button next to Microsoft Office Professional 2021 for Windows
The installer will begin downloading. Please make sure to uninstall any previously installed edition of Microsoft Office before proceeding to the installation Microsoft Office Professional 2021 for Windows
By: Microsoft
9. Complete the installation process and launch each product to enter your license key.
NOTE: We recommend that you link your product key to your Microsoft account as soon as you receive your notification email. Once redeemed successfully, you can download & install it on your device anytime. You’re all set! You’re now subscribed to Microsoft Office Professional 2021 for Windows.
Questions, concerns? Our support team is happy to help!
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Hi. Let's get started.
1 Sign in as Derk Lovell
(derk.[protected]@gmail.com) Change
2 Enter your product key
Microsoft
8NQ83 JK7K4 2X798 6M9F3 MDX6W
Where's my product Key?
X This product key was already redeemed by
sf*****[protected]@gmail.com
To access your subscription or install your apps, sign in with
your other account
Sign in
3 Get your apps
MY SUPPOSED PRODUCT WAS USED BY ANOTHER PERSON TO REDEEM MY PURCHASE THUS ROBBING ME OF MY PURCHASE!
Desired outcome: I DEMAND IMMEDIATE ACTIONS TO PROVIDE ME WITH A LEGITIMATE ACCESS CODE THAT WILL ALLOW ME TO ACCESS AND DOWNLOAD THE PRODUCT I PAID FOR!! MY VISA 7120 WAS CHARGED ON OCT 5, 2023 Visa**** 7120Payment DetailsCharged on Oct 05, 2023