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CB Fast Food Chains Subway Horrific service /horrific subway experience
Subway

Subway review: Horrific service /horrific subway experience

C
Author of the review
10:09 am EST
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This review was chosen algorithmically as the most valued customer feedback.

on 02/06/2024 at 11:59am I placed a huge order for my employees. I ordered online to the Subway location (Subway# 48056-0) . The address is 1819 Ave U Brooklyn NY We had multiple issues that really resulted in a horrific experience for my employees as well as for myself.

1) The phone number that is in the system is incorrect [protected]). I made multiple phone calls to get in touch with a manager and this number is the only number showing in the system and it is incorrect.

2) The food was not up to the quality that i usually expect from your establishment. The orders were incorrect, The amount of meat and cheese in on the bread was literally 1 piece.

3) The bread was not fully cooked thoroughly.

My employees were very dissatisfied with this service of this establishment. I Sent my manager to the store to speak to a manager and my manager was told that the manager was not at the location.

Transaction# 1/XA-331412

Order# 01BF8A9E-24

Served by 999997

Date 02/06/2024

Time 11:59am

I would like to either be reimbursed or if Subway can redo the order correctly so I can keep that positive feeling that I have about your establishment. I would honestly request that if you redo my order i can get it from another subway location in that area.

Claimed loss: A substantial number of unsatisfied customers as well as a potential loss of revenue. My employees do not want to ever go back to this location.

Confidential Information Hidden: This section contains confidential information visible to verified Subway representatives only. If you are affiliated with Subway, please claim your business to access these details.

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