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1.4 11 Complaints
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Summitsoft Complaints 11

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1:07 pm EDT
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Summitsoft Logo design Studio Pro download link

I purchased the logo design studio pro software. The provided download link in the package is invalid. I keep getting the following:

"This site can’t provide a secure connection

ewr1.vultrobjects.com sent an invalid response.

Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR"

I've reached out multiple times and technical support doesn't respond. I'm out of $30. Was considering purchasing other products from summitsoft. Do not waste your time giving them your business.

Desired outcome: I expect to be provided a working download link

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12:33 pm EDT
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Summitsoft Creative Fonts

Bought the fonts package on Sept, 5th, tried to download two different days, kept saying license invalid? tried 3 times. I have tried to contact someone with no avail. Help! The license number provided in the package does not work, I even bought another package of the software, and neither one works! There is definitely a problem with the licensing process, it does not recognized either number provided.

Desired outcome: fix license problem which comes with the product!

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10:09 am EST
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Summitsoft Summitsoft Logo design studio pro

Have sent numerous Messages and received zero response. Click on tech support and it says expired page.

Serial key for program to activate is invalid. Read directions and followed instructions from their site to obtain a new key and it looped to some foreign dead link.

Zero customer service! There site looked impressive but is, at this point just a cash grab and disappear leaving you with nothing but a hole in the pocket and frustrated!

Avoid the company and save your $$

I’m out 80 dollars now and three migraine headaches… all because I needed to create a logo.

I finally just used gimp to get what I needed done while having to work on the fly.

Forget summitsoft and they’re terrible junk! I’m more than pissed off at them for ripping me off.

Desired outcome: Money back!

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RMc2023
King George, US
Nov 03, 2023 12:56 pm EDT
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I have a similar issue. I got the logo design software. The provided download link is invalid. I've reached out multiple times and technical support doesn't respond. I'm out of $30. Was considering purchasing other products from summitsoft. Do not waste your time giving them your business.

Is Summitsoft Legit?

Summitsoft earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: Summitsoft's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Summitsoft. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Summitsoft's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Summitsoft.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Summitsoft.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Summitsoft.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The summitsoft.com may offer a niche product or service that is only of interest to a smaller audience.
  • Summitsoft protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Summitsoft. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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9:22 pm EDT

Summitsoft Business card studio pro

I purchased this software from staples and tried to installed, then received notice that the license key expired on 11/08/2020 at 06:00 pm, "how can a software that expired more than two years ago can be purchase at staples? How can you help? What can you do to resolve?

The software was purchased at Staples, 470 Citi Centre St., Winter Heaven, Fl 33880 Ph: [protected] Store 344, Purchase date 03/14/2022 transaction: 15375 Cashier:2015751.

Software item: Business Card STUD [protected]

att: Ruben Perez

[protected]@gmail.com

4525 Dunkeld Ave

Orlando, Fl 32822

Desired outcome: replace or issue a ticket to return obsolete software.

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3:40 pm EDT
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Summitsoft Logo design invalid license key

I had purchase this item aug 3, 2021 at office max and the license key is 0l19-5e90-8e19-0154 is invalid
item # 2992540. Need someone to contact me per email a.S.A.P need for my business please
order number [protected]-001 in store pick up $29.99 office max will not return it, i told to contact summitsoft this is for my business now i have loss money due to error of the license key

Desired outcome: OFFICES MAX WANT RETURN IT

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10:48 pm EST

Summitsoft can't download Creative Fonts = says license key is invalid

Can't download Creative Fonts as part of the Hallmark Cards package. Says that my license key is invalid. My order is [protected] and it is through Avanquest

Desired outcome: ability to download product

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3:46 am EDT

Summitsoft business card studio pro

I purchased your software at Staples. When I tried to register it I got a notification that the code I entered, which by the way was the one on the disc sleeve, had already been used.

Desired outcome: Give me a code that works

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1:45 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Summitsoft has left an official reply on this complaint.

Summitsoft Graphic design studio

recieved email on product at 29.99. when i tried to order it it comes up at 43.99. are you using a bait and switch price or what

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1:09 pm EDT

Summitsoft logo design

Customer service is awful. I've contacted SummitSoft through email NUMEROUS times for technical support regarding their logo design software. Absolutely NO response. Also called their corporate number in Oregon and was not able to leave a message. Very disappointing with this company and would not recommend purchasing any of their products due to the lack of technical support.

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5:18 pm EST

Summitsoft This company doesn't provide help

I have purchased software programs from Summitsoft Corporation. I have used the software and it started to lag. I thought that this company would solve my problems, but the staff ignored my phone calls. I don’t know how to solve the problems with software. I am really upset that such company doesn’t provide proper customer services. I don’t advise other people to deal with them.

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2:49 pm EST

Summitsoft This company has problems with communication and support

I won’t advise the company Summitsoft Corporation, because they have no idea how to communicate with the customers. I have bought some of their products, but only software worked. But after 4 months it stopped to load the images and started to lag. I tried to get advice from these people, but they didn’t communicate through the messages and emails. I called them, but the agents were too busy to help me.

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anaconda mt
ANACONDA, US
Jul 25, 2023 4:36 am EDT

Purchased program business card studio pro on line [protected] around 19:15 mtn time, from your computer source. Paid for program, usinging debit card. Did not receive program. Used debit card for geralad m thonas, last for didigets on card is 4578

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Overview of Summitsoft complaint handling

Summitsoft reviews first appeared on Complaints Board on Nov 1, 2015. The latest review Logo design Studio Pro download link was posted on Nov 3, 2023. The latest complaint Graphic design studio was resolved on Apr 04, 2020. Summitsoft has an average consumer rating of 1 stars from 11 reviews. Summitsoft has resolved 1 complaints.
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  1. Summitsoft Contacts

  2. Summitsoft phone numbers
    +1 (402) 554-1400
    +1 (402) 554-1400
    Click up if you have successfully reached Summitsoft by calling +1 (402) 554-1400 phone number 0 0 users reported that they have successfully reached Summitsoft by calling +1 (402) 554-1400 phone number Click down if you have unsuccessfully reached Summitsoft by calling +1 (402) 554-1400 phone number 0 0 users reported that they have UNsuccessfully reached Summitsoft by calling +1 (402) 554-1400 phone number
  3. Summitsoft emails
  4. Summitsoft address
    11105 Mockingbird Drive, Omaha, Nebraska, 68137, United States
  5. Summitsoft social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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