CB Airlines and Air Travel Sun Express Abandonment and being continually lied to

Sun Express review: Abandonment and being continually lied to

Scotchmist of Renton, GB

Oct 07, 2023 12:51 am EDT

Verified customer

Featured review

Regarding being abandoned in Antalya for 2 whole days without being offered as much as a drink of water from this company they repeatedly reply back to my complaint referring to Shy guidelines and block any further correspondence.

Under SHY guidelines I believe a starting point would be Article: 7-(2) possibly Article:8 then most definitely Article:10 i hope you can look into/advise me on what I should do next as this has been dragging on for almost a full month.

I Will be emailing Max Kowanozki as soon as I can find his details this companies treatment of passengers is absolutely appalling.

On the 09-09-2023 we had a couple of flights first flight Izmir to Antalya, second flight Antalya to Glasgow, however the flight from Antalya was delayed by over 5 hours which meant we would arrive in Antalya too late to board our flight to the UK however sun express staff advised us ( myself and my elderly Mother) to board the flight and assured us that the company had been made aware of the late flight yet when we arrived in Antalya the gate was closed and we were left in the airport and ignored for over 30 hours eventually we had to book a new flight on the 11-09-2023.

Yet sunexpress will accept no liability.

Many thanks

Yours sincerely

James Hughes ( [protected]@gmail.com)

Desired outcome: Out of pocket expenses and compensation alongside an apology

Sun Express - no information about the flight cancel 2

Sun Express - theft/ irresponsibility

Sun Express - airline ticket

Sun Express - complaint

Sun Express - website pricing

Sun Express - delayed luggage

Sun Express - SunExpress - Lost Luggage

Sun Express - Lost luggage

Sun Express - check in at luton airport

Sun Express - Delayed flight

View all Sun Express reviews and complaints

0 comments

Add a comment

Sun Express contacts

Sun Express phone numbers

+90 242 310 2626
+90 242 310 2626

Click up if you have successfully reached Sun Express by calling +90 242 310 2626 phone number 6 6 users reported that they have successfully reached Sun Express by calling +90 242 310 2626 phone number Click down if you have unsuccessfully reached Sun Express by calling +90 242 310 2626 phone number 4 4 users reported that they have UNsuccessfully reached Sun Express by calling +90 242 310 2626 phone number

20%
Confidence score

Turkey

+90 232 444 0797
+90 232 444 0797

Click up if you have successfully reached Sun Express by calling +90 232 444 0797 phone number 1 1 users reported that they have successfully reached Sun Express by calling +90 232 444 0797 phone number Click down if you have unsuccessfully reached Sun Express by calling +90 232 444 0797 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +90 232 444 0797 phone number

100%
Confidence score

International

+44 203 499 8570
+44 203 499 8570

Click up if you have successfully reached Sun Express by calling +44 203 499 8570 phone number 2 2 users reported that they have successfully reached Sun Express by calling +44 203 499 8570 phone number Click down if you have unsuccessfully reached Sun Express by calling +44 203 499 8570 phone number 1 1 users reported that they have UNsuccessfully reached Sun Express by calling +44 203 499 8570 phone number

33%
Confidence score

United Kingdom

+43 820 898 797
+43 820 898 797

Click up if you have successfully reached Sun Express by calling +43 820 898 797 phone number 1 1 users reported that they have successfully reached Sun Express by calling +43 820 898 797 phone number Click down if you have unsuccessfully reached Sun Express by calling +43 820 898 797 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +43 820 898 797 phone number

100%
Confidence score

Austria

+32 28 085 946
+32 28 085 946

Click up if you have successfully reached Sun Express by calling +32 28 085 946 phone number 1 1 users reported that they have successfully reached Sun Express by calling +32 28 085 946 phone number Click down if you have unsuccessfully reached Sun Express by calling +32 28 085 946 phone number 1 1 users reported that they have UNsuccessfully reached Sun Express by calling +32 28 085 946 phone number

Belgium

+45 78 772 825
+45 78 772 825

Click up if you have successfully reached Sun Express by calling +45 78 772 825 phone number 1 1 users reported that they have successfully reached Sun Express by calling +45 78 772 825 phone number Click down if you have unsuccessfully reached Sun Express by calling +45 78 772 825 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +45 78 772 825 phone number

100%
Confidence score

Denmark

+358 931 579 405
+358 931 579 405

Click up if you have successfully reached Sun Express by calling +358 931 579 405 phone number 1 1 users reported that they have successfully reached Sun Express by calling +358 931 579 405 phone number Click down if you have unsuccessfully reached Sun Express by calling +358 931 579 405 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +358 931 579 405 phone number

100%
Confidence score

Finland

+33 821 770 193
+33 821 770 193

Click up if you have successfully reached Sun Express by calling +33 821 770 193 phone number 1 1 users reported that they have successfully reached Sun Express by calling +33 821 770 193 phone number Click down if you have unsuccessfully reached Sun Express by calling +33 821 770 193 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +33 821 770 193 phone number

100%
Confidence score

France

+49 180 695 9590
+49 180 695 9590

Click up if you have successfully reached Sun Express by calling +49 180 695 9590 phone number 2 2 users reported that they have successfully reached Sun Express by calling +49 180 695 9590 phone number Click down if you have unsuccessfully reached Sun Express by calling +49 180 695 9590 phone number 1 1 users reported that they have UNsuccessfully reached Sun Express by calling +49 180 695 9590 phone number

33%
Confidence score

Germany

+39 697 628 570
+39 697 628 570

Click up if you have successfully reached Sun Express by calling +39 697 628 570 phone number 1 1 users reported that they have successfully reached Sun Express by calling +39 697 628 570 phone number Click down if you have unsuccessfully reached Sun Express by calling +39 697 628 570 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +39 697 628 570 phone number

100%
Confidence score

Italy

+31 208 110 777
+31 208 110 777

Click up if you have successfully reached Sun Express by calling +31 208 110 777 phone number 1 1 users reported that they have successfully reached Sun Express by calling +31 208 110 777 phone number Click down if you have unsuccessfully reached Sun Express by calling +31 208 110 777 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +31 208 110 777 phone number

100%
Confidence score

Netherlands

+47 80 011 263
+47 80 011 263

Click up if you have successfully reached Sun Express by calling +47 80 011 263 phone number 1 1 users reported that they have successfully reached Sun Express by calling +47 80 011 263 phone number Click down if you have unsuccessfully reached Sun Express by calling +47 80 011 263 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +47 80 011 263 phone number

100%
Confidence score

Norway

+46 850 639 542
+46 850 639 542

Click up if you have successfully reached Sun Express by calling +46 850 639 542 phone number 1 1 users reported that they have successfully reached Sun Express by calling +46 850 639 542 phone number Click down if you have unsuccessfully reached Sun Express by calling +46 850 639 542 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +46 850 639 542 phone number

100%
Confidence score

Sweden

+41 900 444 797
+41 900 444 797

Click up if you have successfully reached Sun Express by calling +41 900 444 797 phone number 1 1 users reported that they have successfully reached Sun Express by calling +41 900 444 797 phone number Click down if you have unsuccessfully reached Sun Express by calling +41 900 444 797 phone number 0 0 users reported that they have UNsuccessfully reached Sun Express by calling +41 900 444 797 phone number

100%
Confidence score

Switzerland

More phone numbers

Sun Express emails

travelcenter@sunexpress.com

100%
Confidence score: 100%

Support

eticket@sunexpress.com

91%
Confidence score: 91%

gruppen@sunexpress.com

90%
Confidence score: 90%

lost_found@sunexpress.com

89%
Confidence score: 89%

More emails