Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Travel and Vacations Sun International unethical behaviour
Sun International

Sun International review: unethical behaviour

N
Author of the review
8:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received an sms saying I had draw stay nights, I booked at wildcoast sun for the 11th March. upon booking I was not advised that I did not qualify for this. I travelled all the way from ladysmith to spend the night at wildcoast only to be told that I do not qualify for the draw stay night and I would have to pay R750 to spend the night. after travelling for 4 hours to get there and being told this at 5pm I had no option but to pay for this night and stay the night. I asked to speak to the manager on duty and he was very unhelpful, he just said its my duty to check the status of my card before book. one I spent money on travelling to a place than more more on unforeseen expenses of having to pay for the night. he is no way tried to assist me at all after me explaining my situation. I have dealt with sun international for many years and I am very disappointed in the service I received, I have had many free nights in wildcoast and sun city and having to drive all this way for nothing is very disappointing and certainly unexpected. I have a copy of my receipt. the desired or fair resolution would be to have my R750 refunded into my credit card and be compensated for wasting my time as well. I will leave that up to the company to decided how they will do that. I am terribly upset by this and I would not recommend people to deal with sun international if this is the kind of service received. my phone number is [protected], my mvg acc no is [protected]

More
Send message
Copy link
Report
0 comments
Add a comment

More Sun International reviews & complaints

Sun International - Non pay-outs 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sun International - Automated roulette wheels 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sun International - Very unhappy
Sun International - Poor pay outs 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sun International - Non payouts, poor service 2
Sun International - still waiting on feedback regarding claim
Sun International - never win anymore!
Sun International - sun city - all of it
Sun International - poor property maintenance
Sun International - used menstrual pad on main gaming floor. windmill casino bloemfontein
View all Sun International reviews and complaints

  1. Sun International Contacts

  2. Sun International phone numbers
    +27 117 807 000
    +27 117 807 000
    Click up if you have successfully reached Sun International by calling +27 117 807 000 phone number 15 15 users reported that they have successfully reached Sun International by calling +27 117 807 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 117 807 000 phone number 11 11 users reported that they have UNsuccessfully reached Sun International by calling +27 117 807 000 phone number
    15%
    Confidence score
    Johannesburg
    +27 214 065 000
    +27 214 065 000
    Click up if you have successfully reached Sun International by calling +27 214 065 000 phone number 3 3 users reported that they have successfully reached Sun International by calling +27 214 065 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 214 065 000 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 214 065 000 phone number
    20%
    Confidence score
    The Table Bay Hotel
    +27 214 065 864
    +27 214 065 864
    Click up if you have successfully reached Sun International by calling +27 214 065 864 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 214 065 864 phone number Click down if you have unsuccessfully reached Sun International by calling +27 214 065 864 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 214 065 864 phone number
    Cape Town
    +27 315 661 802
    +27 315 661 802
    Click up if you have successfully reached Sun International by calling +27 315 661 802 phone number 2 2 users reported that they have successfully reached Sun International by calling +27 315 661 802 phone number Click down if you have unsuccessfully reached Sun International by calling +27 315 661 802 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 315 661 802 phone number
    100%
    Confidence score
    Durban
    +27 415 077 777
    +27 415 077 777
    Click up if you have successfully reached Sun International by calling +27 415 077 777 phone number 1 1 users reported that they have successfully reached Sun International by calling +27 415 077 777 phone number Click down if you have unsuccessfully reached Sun International by calling +27 415 077 777 phone number 4 4 users reported that they have UNsuccessfully reached Sun International by calling +27 415 077 777 phone number
    Boardwalk Casino and Entertainment World
    +27 117 807 855
    +27 117 807 855
    Click up if you have successfully reached Sun International by calling +27 117 807 855 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 117 807 855 phone number Click down if you have unsuccessfully reached Sun International by calling +27 117 807 855 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 117 807 855 phone number
    Central Reservations
    +27 117 807 878
    +27 117 807 878
    Click up if you have successfully reached Sun International by calling +27 117 807 878 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 117 807 878 phone number Click down if you have unsuccessfully reached Sun International by calling +27 117 807 878 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 117 807 878 phone number
    International Reservations
    +27 118 987 000
    +27 118 987 000
    Click up if you have successfully reached Sun International by calling +27 118 987 000 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 118 987 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 118 987 000 phone number 3 3 users reported that they have UNsuccessfully reached Sun International by calling +27 118 987 000 phone number
    Carnival City Casino
    +27 127 187 777
    +27 127 187 777
    Click up if you have successfully reached Sun International by calling +27 127 187 777 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 127 187 777 phone number Click down if you have unsuccessfully reached Sun International by calling +27 127 187 777 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 127 187 777 phone number
    Carousel Casino
    +27 538 302 600
    +27 538 302 600
    Click up if you have successfully reached Sun International by calling +27 538 302 600 phone number 2 2 users reported that they have successfully reached Sun International by calling +27 538 302 600 phone number Click down if you have unsuccessfully reached Sun International by calling +27 538 302 600 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 538 302 600 phone number
    100%
    Confidence score
    Flamingo Casino
    +27 233 487 200
    +27 233 487 200
    Click up if you have successfully reached Sun International by calling +27 233 487 200 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 233 487 200 phone number Click down if you have unsuccessfully reached Sun International by calling +27 233 487 200 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 233 487 200 phone number
    Golden Valley Casino
    +27 215 057 777
    +27 215 057 777
    Click up if you have successfully reached Sun International by calling +27 215 057 777 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 215 057 777 phone number Click down if you have unsuccessfully reached Sun International by calling +27 215 057 777 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 215 057 777 phone number
    GrandWest Casino and Entertainment World
    +27 102 264 600
    +27 102 264 600
    Click up if you have successfully reached Sun International by calling +27 102 264 600 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 102 264 600 phone number Click down if you have unsuccessfully reached Sun International by calling +27 102 264 600 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 102 264 600 phone number
    The Maslow
    +27 152 905 400
    +27 152 905 400
    Click up if you have successfully reached Sun International by calling +27 152 905 400 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 152 905 400 phone number Click down if you have unsuccessfully reached Sun International by calling +27 152 905 400 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 152 905 400 phone number
    Meropa Casino and Entertainment World
    +27 518 751 060
    +27 518 751 060
    Click up if you have successfully reached Sun International by calling +27 518 751 060 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 518 751 060 phone number Click down if you have unsuccessfully reached Sun International by calling +27 518 751 060 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 518 751 060 phone number
    Naledi Sun Hotel and Casino
    +27 315 805 000
    +27 315 805 000
    Click up if you have successfully reached Sun International by calling +27 315 805 000 phone number 4 4 users reported that they have successfully reached Sun International by calling +27 315 805 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 315 805 000 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 315 805 000 phone number
    33%
    Confidence score
    Sibaya Casino and Entertainment Kingdom
    +27 145 571 580
    +27 145 571 580
    Click up if you have successfully reached Sun International by calling +27 145 571 580 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 145 571 580 phone number Click down if you have unsuccessfully reached Sun International by calling +27 145 571 580 phone number 6 6 users reported that they have UNsuccessfully reached Sun International by calling +27 145 571 580 phone number
    Sun City
    +27 393 059 111
    +27 393 059 111
    Click up if you have successfully reached Sun International by calling +27 393 059 111 phone number 5 5 users reported that they have successfully reached Sun International by calling +27 393 059 111 phone number Click down if you have unsuccessfully reached Sun International by calling +27 393 059 111 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 393 059 111 phone number
    67%
    Confidence score
    Wild Coast Sun
    +27 514 102 000
    +27 514 102 000
    Click up if you have successfully reached Sun International by calling +27 514 102 000 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 514 102 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 514 102 000 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 514 102 000 phone number
    Windmill Casino
    +234 12 779 000
    +234 12 779 000
    Click up if you have successfully reached Sun International by calling +234 12 779 000 phone number 0 0 users reported that they have successfully reached Sun International by calling +234 12 779 000 phone number Click down if you have unsuccessfully reached Sun International by calling +234 12 779 000 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +234 12 779 000 phone number
    Federal Palace (Victoria Island’s
    +56 72 951 100
    +56 72 951 100
    Click up if you have successfully reached Sun International by calling +56 72 951 100 phone number 0 0 users reported that they have successfully reached Sun International by calling +56 72 951 100 phone number Click down if you have unsuccessfully reached Sun International by calling +56 72 951 100 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +56 72 951 100 phone number
    Monticello Grand Casino and Entertainment World (Chile
    +507 294 4777
    +507 294 4777
    Click up if you have successfully reached Sun International by calling +507 294 4777 phone number 0 0 users reported that they have successfully reached Sun International by calling +507 294 4777 phone number Click down if you have unsuccessfully reached Sun International by calling +507 294 4777 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +507 294 4777 phone number
    Ocean Sun Casino (Panama
    More phone numbers
  3. Sun International emails
  4. Sun International address
    6 Sandown Valley Crescent, Sandton, Gauteng, South Africa
  5. Sun International social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Sun International Category
Sun International is ranked 85 among 518 companies in the Travel and Vacations category
#83 Roma Pass Roma Pass #84 Travel Republic Travel Republic #85 Sun International Sun International #86 Vacation Express Vacation Express #87 EF Educational Tours EF Educational Tours
Sun International Alternatives
The One Travel & Tours 12 reviews Lonely Planet 4 reviews Good Sam Enterprises 12 reviews Vacation VIP 21 reviews EF Go Ahead Tours 11 reviews