Menu
For Business Write a review File a complaint
TeleCheck Services

TeleCheck Services review: How to 'get back' at Telecheck 4

L
Author of the review
6:47 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

How do you "get back" at Telecheck merchants for refusing your check? Easy - write checks! Buy something small & returnable that their system can take a "risk" on. Wait a few days then return it. After you've got your money back, buy it back. Keep writing checks to buy and return the same item over and over. The merchant will pretty much hate you, but you must tell the merchant that you're doing this because their check service demands it. After a month or so, start buying and returning returnable stuff worth even more money. Keep politely doing this until you are denied entry to the store or you've raised your Telecheck credit level (which is funny, because writing a check is not a 'credit' transaction) to where you want it. Or until you tick off the merchant that told you that your perfectly good check was DENIED by their system. They may change check verification companies or start complaining to Telecheck themselves! This could also lead to store managers having some explaining to do as their sales are inflated and they have a higher-than-average return rate. So today I'm starting small, writing a check for something for less than $10 to take back on Monday. The merchant, Best Buy, will certainly get tired of me and their Telecheck system!

Telecheck does not provide or release a list of its merchants. They are associated with one of the nation's biggest credit card processing companies, First Data. My financial annoyance will bother one store; but together we can bother hundreds, thousands, millions! Who will stand with me and buy and return stuff so our merchants will stop letting Telecheck treat us honest check writers like poop?

2/16/2011: Telecheck refused my perfectly good check in-store at Best Buy in Indianapolis, Indiana. I was humiliated in line when the cashier announced "Ma'am, your check is denied" in front of all those people and employees. The money for the laptop computer was in my account, all of my ID matched everything else, I am a Rewards cardholder, and they wouldn't accept my check. Upset, I called the 800 number from my cell phone in the parking lot. I was stunned to find out that the reason why I can't write a check is because I hadn't written a check. See, according to the representative, Telecheck lets you write checks for little amounts of "under $100" for "a few months" before allowing you to increase the allowable amount above the default $100 limit. After whatever magic thingy occurs in their system, you're allowed to write checks in higher amounts. It's like you're building up a trusting relationship between Telecheck and your bank account. I didn't want a relationship, I wanted a laptop. I went home and bought the dern laptop online with the SAME ACCOUNT that Telecheck denied in-store and I'll be picking it up 2/18/2011.

Once I'm back there, I will write a check for something I don't need and doesn't fall under Best Buy's illegal 14-day return policy. Then, after 10 days (the check will clear) I will bring it back to Best Buy and return it. I will then write a check and BUY BACK the exact SAME ITEM I just returned and add something else for a few dollars. I will keep doing this to build up this trusting relationship with Telecheck. When Best Buy complains, I'll tell them that next year I might buy a stove, and this is the only way I can use a check in their store because the check processing service they use demands this action. I'll ask THEM to call Telecheck's 800 number and spend their time talking to the ineffective customer service agents at their overseas call center - who are trained to repeat the same script used by the automated system. Since Telecheck refuses to provide a list of stores that they service (or even name them!), I can only do this at Best Buy. This way I can write checks - because Telecheck says they refused my perfectly good check because I don't write them checks. Now excuse me while I stare at a picture of a snake eating its own tail.

That's right. To pay Telecheck merchants by check, you must write checks so that Telecheck can check your check. Once Telecheck has cashed enough of your checks, Telecheck will let you write Telecheck checks in larger amounts to their merchants. If enough of us infuriate the Telecheck merchants perhaps Telecheck's merchants will force Telecheck to either change their policies or stop treating the merchant's customers like ***. I don't even know why Best Buy says they take checks since Telecheck won't approve your check unless you've already bought stuff with the checks they won't take! Let the store managers complain about a high return rate, let them get in trouble for having deceptive sales reports! Let them be embarrassed and humiliated instead of being able to do this to their customers. And, most importantly, let them know what you're doing AND WHY! Screw Telecheck!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
Add a comment
A
A
Aggravated shopper
albert city, US
Feb 18, 2011 8:30 pm EST

One problem to these people that say use a debit card. Most banks put a daily limit on your debit card, this is for the consumers protection but if you have a $500 daily limit on your debit card and you want a TV that is $700 then the debit card is useless. Also many businesses such as restaurants will run the card as credit rather than debit so it doesnt go through right away then if you try to use debit and have gone over limit EVER your account gets flagged then that causes electronic check verifiers computer system to flag all your accounts and you have to rebuild this "trust" with lower amounts of check writing at first and this cycle continues.
So a debit card is not a complete solution.

R
R
Roxy “Roxy”
US
Mar 24, 2018 12:30 am EDT

We need to start a petition on Facebook against Telecheck and summit it to Walmarts home office . Let them know how there consumers are upset as to how Telecheck treats their customers.

F
F
Frustrated609
US
Sep 29, 2018 5:02 pm EDT

I'm thinking it is more of the merchant

K
K
Ksjeremiah
US
Jan 18, 2019 10:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

There is a petition on Facebook against telecheck. Search telecheck petition in tbd search bar.

More TeleCheck Services reviews & complaints

TeleCheck Services - Scam 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Still no resolution 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Terrible experience 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Nasty customer service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TeleCheck Services - Denied Check 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. TeleCheck Services Contacts

  2. TeleCheck Services phone numbers
    +1 (800) 366-2425
    +1 (800) 366-2425
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 366-2425 phone number
    Declined Check Information for Check Writers
    +1 (800) 366-1048
    +1 (800) 366-1048
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 366-1048 phone number
    Returned Check Collection
    +1 (800) 710-9898
    +1 (800) 710-9898
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 710-9898 phone number
    Fraud, Identity Theft, Forgery
    +1 (800) 361-8199
    +1 (800) 361-8199
    Click up if you have successfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number 0 0 users reported that they have successfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number Click down if you have unsuccessfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number 0 0 users reported that they have UNsuccessfully reached TeleCheck Services by calling +1 (800) 361-8199 phone number
    Canada
    More phone numbers
  3. TeleCheck Services emails
  4. TeleCheck Services address
    5565 Glenridge Connector, N.E., Atlanta, Georgia, 30342, United States
  5. TeleCheck Services social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024