CB Telecommunications Telkom SA SOC Unauthorized debit orders

Telkom SA SOC review: Unauthorized debit orders

Mzwandile02 of SS

May 22, 2020 10:25 am EDT

In March 2017 I took a cellphone and Router on contract. For 24 Months. They started debiting from my account on April 2017 until now. In May 2019 they called me and informed me that my contract is due for upgrade, I told them that I don't want to upgrade. Following month they started to debit from my account. I went to the branch to Enquire about their unauthorized debit orders they told me that I have to pay first so that they'll be able to cancel it. I refused to pay for the service that I didn't receive and the contract that I don't know. Since then every time they debit I reverse the debit order and the bank is charging me for that and it also ruins my credit record. They sent me an SMS last month informing me that they'll blacklist me. They always try to debit in my account anytime and it bounce, they keep on changing references.

I would like Telkom to pay back all unauthorized debit orders that I didn't reverse, pay for the costs of bounced and reversed debit orders, and also compensate me for ruining my credit record.

0 comments

Add a comment

Telkom SA SOC - Accounts department 57

Resolved

Telkom SA SOC - Service not just serious it is ridiculous! 114

Telkom SA SOC - billing and debiting issues - exorbitant charges 5

Telkom SA SOC - connection 3g flla wifi phone 2

Telkom SA SOC - overcharging me, can't get telkom to rectify their mistake on my invoice 1

Telkom SA SOC - Cancellation of contract not processed

Telkom SA SOC - landline not activated after 12 phone calls

Telkom SA SOC - telkom line faulty in over a year

Telkom SA SOC - impossible to cancel

Telkom SA SOC - wrong billing for no data.

View all Telkom SA SOC reviews and complaints

Telkom SA SOC Contacts

Telkom SA SOC phone numbers

+27 123 112 186
+27 123 112 186

Click up if you have successfully reached Telkom SA SOC by calling +27 123 112 186 phone number 633 633 users reported that they have successfully reached Telkom SA SOC by calling +27 123 112 186 phone number Click down if you have unsuccessfully reached Telkom SA SOC by calling +27 123 112 186 phone number 401 401 users reported that they have UNsuccessfully reached Telkom SA SOC by calling +27 123 112 186 phone number

Telkom SA SOC emails

info@telkom.co.za

100%
Confidence score: 100%

Support

Telkom SA SOC address

2nd Floor, Telkom Mobile Building, 92 Oak Avenue, Highveld Park Centurion, South Africa

Telkom SA SOC social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 29, 2024