The Brick review: Yesterday washer installation for my house flooded

Yesterday at 1.30 pm I got my new washer and dryer installed, (Samsung compact set).

I turned on the washer stayed around for 30 minutes then I went outside when I came back I. The house was flooded. I started drying the floor as quick as possible water with towels and blankets. The fire and smoke detector in my basement/storage was on so I vent down and it was flooded too.

I dryer as much as quick as possible and turned on two dehumidifier in the basement.

While drying the floor I noticed that the washer water pipe was hanging from the machine it wasn’t installed in the drainage system.

I called the brick collingwood, the installer came back and secured the drainage with a ziplock to the intake water pipe.

I stated the machine again and realized that it moves so much when spinning my all house vibrates.

Then I turned on the dryer and it does a very strong concerning metallic noise.

So I can’t use them.

My floor has water under I need you to open a claim and to pay for the damages and to replace these machines because the are not working properly.

The fire alarm is also damaged because it got flooded as well.

I may have to go to rent a fan and I think that should also be part of the cost you should pay.

Please contact me asap