The Frock Shop
Reviews and Complaints

I recently visited frockshopchicago.com, and I have to say, I was impressed with the level of detail provided about each item. It's always frustrating when a website doesn't give you enough information about a product, but that was not the case here. I felt that I could make an informed decision about my potential purchases based on the information provided.

One thing I particularly appreciated about this website is that it didn't show me items that I wasn't interested in. I've had experiences with other online retailers where I was constantly bombarded with ads and suggestions for things I had no interest in buying. It was refreshing to visit a website that respected my preferences.

However, I wasn't thrilled with the customer service I received when I ran into an issue with my points. Unfortunately, the computer system made a mistake and I didn't feel that I was adequately compensated for the error. The response from the customer service team seemed argumentative, which left a bad taste in my mouth.

All in all, I hope that this was just a one-time issue and that I won't be disappointed with either my future purchases or the services provided by this website. Thank you for considering my feedback.

I recently had a fabulous experience shopping at The Frock Shop in Chicago, and I just had to share. Firstly, I was seriously impressed by the eclectic range of fashion choices on offer. It was fantastic to see such a mix of current and timeless styles available - there really was something for everyone.

One thing that I particularly loved was the focus on funky, Art Deco-inspired pieces. It's not often that you come across such bold, unique designs in everyday fashion stores, so it was a real treat to be able to explore this collection in person.

And speaking of exploring, I really enjoyed browsing through all of the different clothing items on display. As Lynn mentioned in her review, there was a great mix of dresses, shoes, and other accessories on offer. It was like a treasure trove of fashion!

I have to admit, I was initially on the hunt for some new shoes, but I was so distracted by the gorgeous dresses on offer that I completely forgot my original mission. I think that really speaks to the quality of the marketing and merchandising efforts at The Frock Shop - everything was displayed in such an eye-catching, visually appealing way that I couldn't help but get drawn in.

In the end, I did manage to pick up one of the beautiful sweater pants that Lynn mentioned. I've always been a bit anti-pants, but these were seriously comfortable and stylish all at once. It's clear that The Frock Shop has a great eye for fashion, and I'd highly recommend it to anyone looking for a unique, eclectic shopping experience.

I recently had an outstanding experience with The Frock Shop, which I discovered online at frockshopchicago.com. Initially, I had some uncertainty regarding my order, but the customer service team was incredibly helpful in addressing my concerns. They provided me with prompt and delightful assistance in a welcoming manner.

Shipping was another aspect of my purchase that exceeded my expectations. I received my order much sooner than I had anticipated, which was a pleasant surprise. Moreover, as someone who is quite particular about the quality of my clothing, shopping online often makes me hesitant because I never know what to expect. However, I need not have worried, as the dress that I received from The Frock Shop was excellent! It was beautifully crafted and looked even better than I had imagined.

Overall, I highly recommend The Frock Shop online boutique to anyone in search of both a fantastic sartorial selection and unparalleled customer service. I cannot speak highly enough of this delightful company and the excellent experience they provided me. So, if you're looking for a high-quality and trustworthy online fashion retailer, then The Frock Shop should undoubtedly be your first choice!

The Frock Shop is a charming boutique that I always find myself stopping by on occasion. As someone who has an eclectic sense of fashion, I am always delighted to see the unique and trendy items available in their shop. On my recent visit, I had my eyes set on a stunning ring which I had been eyeing for a while. Finally, the price came down to a reasonable level, and I decided to treat myself - it was totally worth it!

The only downside to my experience at The Frock Shop was browsing through their listings and coming across items that had already sold out. It's quite frustrating and somewhat disheartening to see items that I would have liked to purchase, already out of stock. As a friendly suggestion, it would be great if the team could remove these "sold" items from their listings, so that shoppers don't have to go through the disappointment of seeing something they would have liked to buy, already gone.

Overall, despite this minor setback, my experience at The Frock Shop was lovely. The store has a lovely ambiance, and the staff are always friendly and welcoming. I would definitely recommend this shop to anyone with an affinity for unique and stylish clothing items. Thank you for the great service, and I hope to be back soon!

I recently tried to register for a discount coupon on The Frock Shop website and had a bit of trouble. The dialogue box kept telling me "unable to use this card" and I spent about an hour trying to fix the problem. Eventually, I discovered that my card had actually been accepted and I was able to successfully register. While I appreciate that my card was accepted in the end, I can't help but wonder why the process had to be so complicated and take so long.

Now that I've registered for the coupon, though, I'm not sure whether or not I actually received the discount. It would be great to have some kind of verification system in place so that customers can be confident that their discount has been applied.

Despite these issues with the coupon registration process, I'm really excited to receive my purchases from The Frock Shop. The selection of clothing on the website is fantastic and I know that I'll love everything that I've ordered. With any luck, the shipping process will be smoother than the coupon registration process! Overall, I'm looking forward to shopping with The Frock Shop again in the future.

I recently had an interesting experience with The Frock Shop. At first, I was a bit disappointed as my order didn't arrive on time. But I must say, they did not disappoint in the end. My order has finally arrived, and it is of top-notch quality. The fit is amazing, and I couldn't be happier. I will now tell you the whole story.

When I first visited the website, I was taken aback by the range of clothing items they offered. Their website is pretty straightforward and easy to navigate, so I quickly found what I was looking for. All that was left was to place my order and wait for them to arrive.

Unfortunately, I had quite a wait. It took much longer than expected for my order to arrive, and I began to worry if it would ever show up. Luckily, I decided to reach out to them online, and the customer service was helpful - they reassured me that my order was on the way, and they apologized for the delay.

Finally, when my order arrived, I was very impressed with the quality of the products that I received. They were exactly as described on the website. When I put them on, I was thrilled that they fit perfectly. They made me look and feel great.

Overall, I would definitely recommend The Frock Shop, however, I do think that they need to work on their delivery times, especially since unexpected delays can trigger dissatisfied customers. The pandemic has affected many businesses, and I understand that it may be challenging to deliver products as quickly as we want. But still, I hope that they can strive to deliver on time, or at least give their customers a more accurate timeline for delivery. But that said, their customer service was quite helpful throughout, so if you're looking for great quality clothing, this is a good spot to check out.

Wow, The Frock Shop website is a fashion lover's dream! I was blown away by the variety of items to choose from. They offer an extensive selection of beautiful clothes in every style, color, and texture imaginable. I spent hours browsing their endless collection and had the hardest time narrowing down my favorites because everything looked so lovely!

The only thing I wish they would improve upon is their photography. While they provide multiple images of each garment, I'd like to see more views of the clothes, including a standing front and back full-view so I can fully appreciate the length and the way it falls. Sometimes the three photos they provide are just different angles of the same pose. But, overall, the fabrics and colors look stunning and I'm excited to see how my purchase looks in person!

I also noticed that they only have reviews with four or five stars. While it's great that they seem to strive for excellence, it would be nice to see some honest feedback from those who may have had less than a perfect experience. Nonetheless, I am optimistic about my order and I appreciate the seemingly high quality of their products.

Overall, I had a great experience browsing the Frock Shop website and I can't wait to receive my purchase. Thank you, Frock Shop, for all the beautiful clothing options!

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I recently ordered a few dresses from The Frock Shop and I have to say, I am a bit hesitant about the whole process. First off, the delivery time is quite long - it takes 10 to 15 days to receive your items, especially if you're ordering from another country besides the USA.

Another issue I ran into was that I found the clothes to be quite small for me. It seems as though they may be coming straight from China, which could explain the sizing issue. Additionally, some of the fabric used for the dresses was not of the highest quality.

One thing I found frustrating was that I was not able to find much information about The Frock Shop online. I couldn't find their company name, address, or phone number, which made me feel uneasy about ordering from them. It's important to have this information so that customers can address any issues that may arise with their orders.

All of that being said, I am hoping that The Frock Shop is able to deliver on the promises they make on their website. I'm hoping the clothes fit well and that they are well-made. If they are able to deliver quality clothing, I could see myself being a repeat customer.

I would appreciate it if The Frock Shop would provide all of the necessary information on their website so that future customers can feel more at ease about ordering from them. Overall, I believe there is potential for The Frock Shop to be a great place to order clothing from, but improvements need to be made in order to increase customer satisfaction.

Wow, I had such an incredible experience shopping at The Frock Shop (frockshopchicago.com)! From start to finish, everything about this online store exceeded my expectations. Firstly, I was beyond thrilled to receive an email informing me that my package had shipped the very next day after I made my purchase - talk about speedy processing times! I was already impressed at this point, but what really blew me away was how quickly my order arrived at my doorstep - just a week after I completed my transaction.

The icing on the cake was the adorable packaging my order came in - it was clear that The Frock Shop takes great care to make their customers feel special. And imagine my surprise when I discovered that my package also included some delightful free gifts! This unexpected gesture of generosity made my day and truly showcased the top-notch customer service I experienced throughout the entire process.

Speaking of which, I really appreciated how The Frock Shop kept me informed and updated about my order every step of the way. The team sent multiple emails to ensure that I was aware of when my package was shipped, when it was expected to arrive, and even a follow-up to ensure that I was happy with my purchase. This level of care and attention to detail is so rare these days, and I feel grateful to have found such a wonderful retailer.

Overall, I am over the moon with my experience shopping at The Frock Shop (frockshopchicago.com) and would wholeheartedly recommend them to anyone looking for a fantastic, stress-free online shopping experience. From the lightning-fast shipping times to the adorable packaging and generous free gifts, this store truly has it all. I can't wait to shop here again!

I recently had the pleasure of shopping at The Frock Shop and it turned out to be one of the best shopping experiences I've ever had when it comes to buying bras. The process was so easy and efficient, thanks to their user-friendly website that imparted all the knowledge I needed to learn for finding the right size.

It's an undeniable fact that shopping for bras can be quite challenging, especially if you're full-figured like me. However, Herroom made the entire process a breeze, right from discovering the right size to selecting the perfect style that would fit my curves perfectly. The team at The Frock Shop is highly knowledgeable and they guide you through every stage of the buying process. Their website has all the resources you need to understand your shape and size, which is a godsend since it can save you from countless hours spent wandering around a department store trying on different sizes and styles.

It's worth noting that bras for fuller figures tend to be pricier than those targeting other sizes. However, I was pleasantly surprised to note that I could purchase four bras for under $100, which is an absolute steal considering the quality and fit of each bra. I felt satisfied knowing that I didn't have to break the bank to get the bras I needed!

Overall, I highly recommend shopping at The Frock Shop if you're looking for the perfect fit. They offer a wide range of sizes, styles, and colors to choose from, so you're sure to find something that suits your specific needs. Additionally, the team is approachable, passionate, and dedicated to ensuring that you don't leave without finding the bras you need. Thank you, The Frock Shop, for making bra shopping such an enjoyable experience. I can't wait to shop here again!