Menu
For Business Write a review File a complaint
The Lucky Date Customer Service Phone, Email, Contacts

The Lucky Date
Reviews and Complaints

www.theluckydate.com

Learn how the rating is calculated

4.1 34 Reviews 40 Complaints
Claimed
The Lucky Date has claimed their business profile
Write a review File a complaint

The Lucky Date Reviews 74

ComplaintsBoard
Z
5:07 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Surprisingly good

I recently decided to take a leap of faith. With a substantial user base and the promise of genuine connections, I figured, why not give it a shot? So, I set up my profile and eagerly waited for the magic to happen.

And guess what? It did! I received a list of potential matches that genuinely got me excited. It wasn't an overwhelming list, but it had that spark of possibility. Of course, online dating always comes with a hint of risk, so I made sure to keep my personal info under wraps and played it cool.

What's great about theluckydate.com is that it caters to different folks looking for various types of connections. Whether it's love, friendship, or something in between, you'll find it here.

In a nutshell, theluckydate.com is worth a shot if you're open to stepping outside your usual circle and taking a chance on new connections. It might not be a one-size-fits-all solution, but with a little effort, you might just discover what you've been searching for.

Read full review of The Lucky Date and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
R
R
Ryhorchuk
Surrey, CA

No I’m not happy with luckydate. They deactivated my account for no reason I woke up one morning to find my account deactivated and wrote to support about6-7 times and got no response not once has my feelings been taken into account

ComplaintsBoard
S
4:37 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Quite the pleasant surprise

I gotta say, The luckydate has been quite the pleasant surprise. If you're thinking about giving it a shot, here's my two cents.

First off, their compatibility testing process is pretty thorough. It's not like those other sites that just match you based on a few keywords. The Lucky Date seems to really care about finding people who share your values and interests. Now, don't get me wrong, no site can guarantee a forever kind of love, but it's nice to start with a solid connection.

One thing I appreciate is their transparent pricing. No hidden fees or surprise charges here. Managing your account is a breeze, and they make sure you know what you're paying for.

Of course, like any platform, there can be some hiccups along the way. Account issues or payment glitches, for instance. But I've gotta give it to their support team – they've been pretty reliable and quick to sort things out.

Overall, The Lucky Date has been a good experience. It offers value compared to other premium dating platforms. So, if you're up for trying something new and meeting new people, give it a shot. Just keep in mind that, like in the real dating world, there can be a few bumps in the road."

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
8:09 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Few Surprises

My journey with Theluckydate has been quite the adventure. It does deliver on its promise of connecting you with real people in search of genuine connections and companionship. Patience is definitely a virtue here, but it pays off with meaningful interactions that don't feel forced.

Now, here's the deal – not everyone is as upfront as you'd hope, so a word of caution: keep your radar on for those who might not be completely honest about their intentions, and steer clear of those suspicious profiles lurking around. Remember, in the world of dating, it's like a box of chocolates – you never know what you're gonna get!

I crossed paths with some incredible women, each with their own stories and desires. It's like unwrapping a series of fascinating, unpredictable presents! Of course, like any journey, there were bumps in the road, and I won't sugarcoat it – the costs can add up. But, and it's a big 'but,' investing in credits proved to be worthwhile for the experiences and connections I forged.

Sure, there were a few folks with questionable intentions, but that's part of the dating game, right? Despite those minor hiccups, my overall ride on Theluckydate been fulfiling. This platform has the potential to lead you to some truly meaningful connections, and who knows, maybe even love.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
T
7:59 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date My Journey with Ups and Downs

My journey with The Lucky Date has been a bit of a rollercoaster ride, to be honest. Let me break it down for you, real talk style.

First off, their support service deserves a shoutout – they're on the ball when it comes to addressing any issues or questions. It's reassuring to know that help is just a message away.

Now, here comes the twist. The credit system they use is a bit of a mixed bag. On one hand, it's great for keeping tabs on your spending, but here's the catch – they could use more flexibility with larger credit packages and discounts. We all love a good deal, right?

Speaking of matches, the initial filtering is top-notch. It's like a matchmaking pro at work. But, and this is a big but, some of the matches down the line didn't quite fit the bill. So, while they've got a solid start, there's room for improvement in that area.

And let's address the elephant in the room – there have been reports about charging policies and account cancellations causing headaches. It's a red flag, no doubt. But despite these hiccups, The Lucky Date still has a certain charm compared to other dating sites.

If you're considering giving it a shot, just go in with your eyes wide open. It's like any relationship – there are ups and downs. But hey, isn't that what makes the dating journey interesting? So, proceed with a dose of caution and maybe a sprinkle of optimism

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
G
5:14 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date My own dating show

The Lucky Date exceeded my expectations in many ways. It truly delivers on its promise of connecting you with real people looking for genuine connections and companionship. While patience is essential, the platform provides ample opportunities for meaningful interactions without any pushy behavior. However, it's crucial to stay vigilant and watch out for those who might not be honest about their intentions or fake profiles.

In my two-year journey on The Lucky Date, I've connected with over 10 women, each with their own unique stories and desires. It's like I was auditioning for my own reality dating show! Despite occasional setbacks and concerns about the cost, my investment in credits has been worth it for the valuable experiences and connections I've made. While there were some individuals with questionable intentions, my overall experience on The Lucky Date has been highly rewarding. If you're willing to invest time and resources, this platform can lead to meaningful connections and maybe even love. Who needs Netflix when you've got The Lucky Date delivering all that drama and romance, right? 😄

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
3:45 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Two year experience

In my two-year journey with The Lucky Date, I can confidently affirm its credibility. This platform facilitates genuine connections with women who seek meaningful companionship. While patience is indeed a virtue, it's essential to exercise caution regarding individuals who may not be forthcoming about their intentions and to remain vigilant against the occasional presence of fraudulent profiles. The investment in credits, although substantial, has proven worthwhile, despite minor setbacks. The Lucky Date offers a promising avenue for those willing to commit time and effort. I met the nicest lady I still talk to here. She's been s beam of light in my life since Covid.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
12:53 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Stunning ladies so far away

I've had a fantastic experience with this dating platform so far. The ladies profiles are undeniably appealing, and it's evident that a lot of thought goes into selecting the members. It truly feels like a premium service worth the investment. Now, here's the catch – while the ladies are amazing, many of them seem to be in far-flung corners of the world. It's like they're on another planet sometimes! So, the chance of going out for dinner or a movie might require a spaceship reservation. 🚀😄

But all jokes aside, if you're open to long-distance connections and enjoy the thrill of meeting people from all over the globe The LuckyDate can still offer some incredible experiences. It might not be your typical dinner-and-a-movie scenario, but who knows, you might just find a connection that transcends borders and leads to unforgettable adventures

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
2:47 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Journey on The Lucky Date

I have to say, The Lucky Date truly delivers on its promises. It's a platform where real women are seeking genuine connections and companionship. While patience is key, you can definitely find meaningful interactions here without any pushy behavior.

However, a word of caution for both men and women using the site: be mindful of those who may not be upfront about their intentions. Additionally, watch out for fake profiles, especially those with suspiciously similar attributes.

In my ftwo-year journey on The Lucky Date, I've had the pleasure of connecting with over 15 women, each with their unique stories and desires. While there were occasional setbacks, it's all part of the dating game. I understand that some may have concerns or reservations about the cost, I've personally invested a lot in credits, and I must say, it's been worth it for the experiences and connections I've forged. Although I did encounter a handful of individuals with questionable intentions, my overall journey on The Lucky Date has been incredibly rewarding.

So, if you're open to investing some time and resources, The Lucky Date can be a rewarding platform for finding meaningful connections and, who knows, maybe even love.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
7:21 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Support team is very professional

I want to give a huge shoutout to theluckydate.com support team! I recently encountered a payment problem while chatting with a wonderful woman on their platform. I was scared I lost the chat, but the support agent named Sarah was incredibly responsive and guided me step by step to fix the issue. Thanks to her assistance, I not only sorted out the payment hiccup but also reestablished my conversation with the lady. Kudos to the fantastic support team for making my day and getting Inna back

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
P
6:47 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date I recently decided to give The Lucky Date a shot, even though I had my doubts at first.

I recently decided to give The Lucky Date a shot, even though I had my doubts at first. With a bunch of users on board and the promise of real connections, I thought, why not? After setting up my profile, I ended up with a bunch of potential matches. It wasn't a massive list, but it got me excited. I love the activity and the prompt communication from ladies.

Of course, using any dating site comes with a bit of risk. I made sure to keep my personal info on the down-low and played it cool. I read somewhere that some folks get some by explicit stuff on dating sites, but all the users were quite respectful and I also took it slow in my conversations.

Sure, some people here might be all about love stuff, and that's cool if that's what they want. But I think most folks are after communication that let's get some steam off. You really can get both in here depending on what you're looking for.

In a nutshell, I'd say give The Lucky Date a try if you're up for companionship outside your usual circle. It might not be everyone's cup of tea, but if you're open to a bit of adventure and put in some effort, you might just hit the jackpot.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
5:15 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date More positive than not, but room to improve

My feelings about TheLuckyDate are mixed. On one hand, there are certainly many positive aspects to the site. The support service is top-notch, addressing any issues or questions promptly. However, there are some drawbacks as well. The credit system is a double-edged sword; it allows you to manage your spending, but larger credit packages with discounts would be more convenient. Additionally, the site's matching system has room for improvement, as some matches didn't meet my specifications, but it does great job at initial filtering. Nevertheless, TheLuckyDate remains pretty atractive compared to some other dting sites, even though there have been reported problems with charging policies and account cancellation difficulties. It's worth considering, but potential users should be aware of these issues before signing up.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
8:21 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Found good connections

Thelucky Date is definitely worth your consideration, and I wouldn't hesitate to recommend it with a few noteworthy points. Firstly, the compatibility testing process is comprehensive and ensures that you find like-minded individuals who share your values and interests. While it's true that no site can guarantee the longevity of any relationship the site at least helps you start with better connections.

The dating site aims at giving customers a transparent pricing policies, ensuring that you won't encounter unexpected charges or difficulties when managing your account.

However, like any platform, there may be occasional challenges such as issues with account management, payments and all that. Support team is always there for it, very reliable guys. I guess that it offers excellent value compared to other premium dating platforms. Before joining, just keep these points in mind to make the most of your experience.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Support Review

10/10 for The Lucky Date support team. While I liked the initial experience and the attention I got from the other users. My interactions with their support team sealed the deal. They not only listened attentively to my feedback but also went the extra mile to ensure they fully understood my concerns. Moreover, they promptly addressed and reported back on my suggestions, demonstrating their dedication to providing the best possible experience.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
O
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Support is Super

The main distinction for me is the support service. Every problem or question you have is solved within an hour. I had a problem with payment in the middle of a very good conversation with this young lady Olga, and the issue was fixed instantly. And it's just ordinary support, you do not pay extra for it like on some other dating sites. I am very satisfied so far with my experience at theluckydate.com

Recommendation: Good if you were looking for Ukrainian, Slavic or Eastern Europe wife.

Read full review of The Lucky Date
Update by Oliver Gram

I’m shy and not good comunicator, but the girls on the site make me talk a lot. Like therapy for me.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
W
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Good site, good matches

The LuckyDate is hands down the best dating site I've ever come across. What sets it apart is their genuine commitment to helping you find the perfect match while ensuring your safety from scammers. It's a refreshing change from the norms of most sites. You get shown really nice profiles that align with the interests you select in your settings, and the girls are really active.

Recommendation: Take bigger credit packages that are actually cheaper in total not to refill them every time in the middle of the conversation.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
O
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date Overall, everything is good.

My journey with The Lucky Date was an eye-opener, and I'd like to share a more positive perspective. While it's true that the site requires an investment, let's focus on the potential it holds for building genuine connections.

Initially, I was hesitant due to the pricing structure, which can seem steep. However, it's important to understand that the site has safeguards in place to ensure a safe and authentic experience. The verification process helps maintain a community of serious individuals looking for meaningful connections.

Yes, communication on the platform involves tokens, but this approach ensures a certain level of commitment from both parties. It's not just about casual conversations; it's about finding someone who values a connection as much as you do.

The site's dedication to maintaining control over exchanges may seem limiting at first, but it also adds an extra layer of security. By keeping communications within the platform, it helps protect users from potential scams or fraudulent activity.

The key takeaway here is that The Lucky Date prioritizes quality over quantity. While it may require an initial investment, the potential for finding a truly compatible partner is what sets it apart. The site's commitment to safety and authenticity is commendable.

Rather than dismissing it as expensive, consider it an investment in your future. When you're serious about finding a meaningful connection, The Lucky Date is a platform that takes your goals seriously too.

In conclusion, The Lucky Date has the potential to be a game-changer for those looking for genuine, lasting relationships. It's worth exploring if you value quality and safety in your online dating experience.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
V
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date I liked this dating site, I recommend it!

I gotta say, The Lucky Date (theluckydate.com) pleasantly surprised me with its dating offerings. Now, just to be clear, I'm no site affiliate; I'm here to share my personal take on this platform as a fellow "Love Seeker" looking out for you all.

First and foremost, let's talk about the types of users you'll encounter on this site. Sure, there are some bots and site employees floating around, but rest assured, there are genuine love seekers here too. It might feel like finding a needle in a haystack, but they're out there, and I've got some tricks to help you spot the real deal.

Identifying bots is a breeze – they'll shower your account with likes like there's no tomorrow. As for those site employees, I did a little experiment myself. Creating three female accounts and trying to find them with my male account proved fruitless. So, yes, you can find real folks on this site amidst the noise.

If you're into virtual love story games, you're in luck – this site is a worthy contender. Credit prices are quite reasonable compared to other dating platforms. Plus, they kickstart your journey with a generous 2,000 credits upon sign-up, enough to chat with ten people. However, if you're in the market for a real-life partner, manage your expectations. It's mostly for dating here.

One gripe I have is that they don't let you see others' phone numbers or share your own. It seems like they're aiming to keep you engaged on the site to boost credit sales. But hey,

Lastly, if you've got any amusing love stories from The Lucky Date, don't hesitate to share them. Who knows, maybe we'll help this site flourish even more, or perhaps it'll face its reckoning. Time will tell!

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date It deserves a solid four out of five!

Exploring The Lucky Date can be a rewarding journey, but it comes with its fair share of considerations. Let's start with the matching system – it's comprehensive, ensuring you get a well-rounded experience.

It's essential to remember that no dating site, including The Lucky Date, can guarantee lasting relationships. Each connection is unique, and the future of these connections depends on various factors beyond the site's control.

Now, about the payment policies – the site has a credit based system, which allows you to pay only for the services you use. This gives you a better control of your spending's on one hand, but it also require us to refill credits often some can find annoying.

The matching system, though occasionally imperfect, has brought success to many. While it may not always meet your precise specifications, it introduces you to potential matches, and sometimes, the unexpected can lead to wonderful connections.

When it comes to account management cancelling or removing an account is very straightforward. The platform claims to have a verification process for all its members, reporting system works very well and the support is quick to react for any violations that you flag.

Although like all dating sites with premium experience The Lucky Date remains quite expensive if you use it extensively and like to chat a lot. Nevertheless, it is a rather affordable option compared to many specialized dating sites. It holds promise and offers opportunities for meaningful connections. Approach it with optimism, and you may find that the pros outweigh the cons.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date It has been pretty pleasant experience

My recent experience with The LuckyDate was genuinely surprising in the world of online dating.

They got diverse user base. One aspect that pleasantly surprised me during my journey on The LuckyDate was the efficiency and responsiveness of their support team. Whenever I had questions or encountered issues, they were quick to assist and resolve them. This level of customer service truly sets the site apart and it is available to you almost all the time.

The Lucky Date offers a credit system which allows you to control your spending at the same time, be able to treat the ladies, you like with extra gifts and attention. Credit prices are reasonable compared to many other dating platforms - if you're not use that many of them. They provide you with 2,000 credits upon signing up – a bonus that allows you to test it out withut immediately reaching for your wallet.

If you were sick and a quick dating experience, it's essential to manage your expectations, as this platform primarily caters to looking for a long-term partners.

One minor inconvenience I encountered is the restriction on sharing phone numbers. It appears the site aims to keep users engaged within the platform, potentially boosting credit sales. However, as with any service, this matter ultimately comes down to personal preference.

Overall, I have got a pretty good experience on the side, talking to a few ladies really got my interest. We'll see where it takes us but overall I would recommend to check it out.

Recommendation: Take your time to read the description of your matches. I'll give you a lot of hints and perspective on what the other members looking for.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date replied to this review.

The Lucky Date The Lucky Date Review: Beware of the High Costs for Communication

So, I recently stumbled upon The Lucky Date website and decided to give it a try. I was excited to meet new people and hopefully find a potential partner. However, my experience with the site was not what I expected.

Firstly, I spent ?100 on the site and was disappointed to find out that I couldn't even talk to the person I was interested in. To have any contact with them, I needed to purchase 300,000 tokens which would cost me a whopping ?1,114! That's a lot of money just to communicate with someone.

I understand that the site needs to make money, but this seems like a bit of a scam. It's not fair to expect people to spend that much money just to talk to someone they're interested in. It's also frustrating that you can't even exchange emails with the person because the site controls everything.

I know some people might be willing to spend that much money, but for me, it's just not worth it. I think it's important for people to be aware of how much they need to spend before they can even get a contact on the other person.

I also find it concerning that the site seems to be justifying their rules and not taking any steps to make it more affordable for people. It's not fair to the users who are genuinely looking for a connection.

Overall, I would advise people to stay away from The Lucky Date unless they have a lot of money to spare. It's just not worth it. The site needs to do some rearrangement and make it more affordable for people, or they risk losing a lot of users.

In conclusion, beware of this site and the amount of money you need to spend just to talk to someone. It's not worth it unless you have a thousand pounds to spare.

Read full review of The Lucky Date
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

The Lucky Date Complaints 40

ComplaintsBoard
R
12:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Buying credits

Hello my name is a Russell Ryhorchuk and I’ve been on this website for some time now. Why can’t I buy credits? Every time I get asked about anti fraud service I tell everyone that luckydate is legitimate and to let the purchases go through. But now I can’t buy credits it is not my bank but this website that is preventing me from buying credits please contact me at [protected]@gmail.com or by phone call at12368386640 thank you

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date and 1 comment
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
1 comment
Add a comment
P
P
pbhsnd
Austin, US
Apr 16, 2024 8:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Russell, I have been on lucky date a short while only to find that out of a dozen women, not one of them would send me a photo to them holding a specific finger to their lips! No one! It's a simple request to verify your identity, that you are in fact the girl in the photos of the profile. Not one of them! Some got angry, some played stupid but they all lied so I blocked them. I don't know how they do it but something is not right and I gather to say that they are freuds! They won't send the pics because they can't. The site won't let you exchange phone numbers and they block you and censure your messages. The cost of sending messages, photos, and videos and watching videos is outrageous. It is 5000 credits ($20) to watch one short video. You could easily watch 5 videos in ten minutes, that's $100! I believe the whole site is a freud and none of the women there are real. Most all have giant Botox lips, huge breasts, and big buts. I myself find this very unattractive but I guess they all think that all men like it. I hardly think it's worth it.

ComplaintsBoard
R
9:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Buying credits

Hi my name is Russell Ryhorchuk I wrote to you yesterday about my bank accounts being blocked by your website. It comes up anti fraud service. I know that it is not my bank doing this. Can somebody do something about this please. I know you can as this has happened before. Please contact me at [protected] or by email at [protected]@gmail.com thank you for your time and once again thank you for letting me back on your website.

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
10:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Buying credits

Hello my name is Russell Ryhorchuk and I am a member on your website for about5 months now. And when I buy credits on luckydate it comes up anti fraud service. It is not my bank that has put this alert on my accounts but this website can you please kindly remove this from my account. Thank you for your time and effort in this matter if you need to contact me you can call me at [protected] or email me at [protected]@gmail. Com or Hank you for your patience

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review

Is The Lucky Date Legit?

The Lucky Date earns a trustworthiness rating of 73%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard has reviewed The Lucky Date and concludes it's largely legitimate. Interactions with The Lucky Date's website can generally be safe. You can trust The Lucky Date's services, but remain informed and cautious.

By resolving 97% of 40 negative reviews, The Lucky Date is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

The Lucky Date has received 19 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Theluckydate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Theluckydate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • The Lucky Date protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to The Lucky Date. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
R
1:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Buying credits

Why won’t this website allow me to buy credits this is not the first time this has happened. It keeps coming up anti fraud service. I know that it isn’t my bank as I can use my card anywhere else with no problem can you fat back to me please at [protected]@gmail.com thank you for your time and allowing me back on your website. Once again thank you for letting me back on your website

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
B
2:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date I cannot have a conversation with my girlfriend

We have been talking on the lucky date for 6 months but lately our conversations have been stopped by stars instead of words letters deleted. It is very hard to have a conservation when we send each other topics places to meet etc I request that this is looked into this matter I put a complaint in yesterday a password was sent but the password did not work

Desired outcome: id appreciate a responsethe money i paid yesterday i would like to be put in my account as credits

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
9:14 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Deactivation of account

Hi my name is Russell Ryhorchuk and I would like to know why my account has been deactivated please. I’ve written to you people for 5 days now and have received no response. Can someone please talk to me so I can log back in please I don’t understand why my account has been deactivated. My email address is [protected]@gmail.com please can someone explain what I’ve done to deserve this treatment thank you very much

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
S
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Deactivation

Hi my name is EussEyhorchuk and I would like to know why my account has been deactivated please. I’ve written you people five times now with no response. I would like someone to let me know why this has happened please. I’ve been waiting patiently for someone to get back to me. Please can someone please reply to me at [protected]@gmail.com. Thank you for letting me know

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
1:49 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Account deactivation

Why has my account been deactivated again. This is the third time this has happened why? I’ve spent over 50 000 dollars on this website and I can’t get a response from luckydate.com hy has this happened to me . What have I.done wrong please respond to me as soon as possible please. I’m very frustrated with you! I’m thinking of leaving this website for good please respond to my questions

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
10:57 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Deactivation of account

On the morning of February 27i woke up to find my account deactivated why has this happened? I’ve given this website over 50 000 dollars and have met somebody here who we are very happy together. Why has this happened again I’m getting very frustrated with this website and am thinking of leaving for good now! Please respond to me as quick as possible thank you for this

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
10:51 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Login problem

Hi my name is Russ Ryhorchuk and I would like to know why I can’t log in to your website? I have been chatting with someone now for 4 months and now I can’t log in to talk to her. Have I done something wrong? I need to tell her how much she means to me and let her know what’s going on. Please remove the blockage of my account please so I can talk to her

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
11:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Buying credits

Hello my name is Russell Ryhorchuk, and I’m calling to complain about this website refusing to allow me to buy credits! Why the hell am I not allowed the website says anti fraud service but my bank says that it is not them why the hell am I not allowed. This is [censored]! Wake me he [censored] up please! I’m going to leave this website after spending over 40 000 dollars here please do something about this issue Hank you very much

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
9:27 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Buying credits

Hi again, this is Russell Ryhorchuk, I am writing you AGAIN to find out why this website is not allowing me to buy credits. This is the 4th letter I am writing you. Please allow me to buy credits or I might leave this website for good this time. I know that it is not my bank sending anti fraud alerts it’s this website please remove this from my credit account please thank you for your concern

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
R
12:48 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Buying credits on luckydate

Hi my name is Russell Ryhorchuk and I haven’t been able to buy credits on this website again. Please do something about this. I’ve talked to my bank and it’s not them every time I try to buy credits it comes up anti fraud services. You guys are preventing me from buying credits . Why ? I’ve spent over 40 000 dollars on it his website but now I can’t. .why not

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
D
5:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date TheLuckyDate Payment details

PLease refund ASAP calll me at US Number [protected]

TheLuckyDate

Payment details

Thank you for making a payment, Lloyd!

Payment details:

Name: LLOYD

Reference number: [protected]

Application: THELUCKYDATE

Payment method: Credit card

Product Price

25000 credits package

USD $69.99

*Displayed price includes taxes.

Go back

Make her day more pleasant and send her a tiny gift!

Send a gift

Claimed loss: $69.99

Desired outcome: Refund ASAP to credit card charged

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
S
9:57 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Reactivate my account

I was with you guys four years in the streets homeless somehow we manage to come this far before you realize the street took my ID I have come so close to get what I had back and now you take it away because it's not my fault but there fault and you show me what the problem was so it's your fault for allowing this to happen so far who to blame anymore but I know I can't trust nobody somebody like you against but thanks please try again if there's anything I can do let me know I want to solve this together

Claimed loss: My time your dollar

Desired outcome: Diana and Nikki

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
View 0 more photos
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
O
2:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Reactivate my account

How you doing my name is Scott orach John Whightclould I've been with your company for 4 years and I have no problem you guys been the best but now since I've been homeless going out in the street cuz I was evicted from my house they stole my ID in the street and it's hard enough for me everywhere elseigo I asked for some gratility Phoebe's you say no you used to give it to me it's okay please help me with this get back to my account and put so I could be normal again please thanks

Claimed loss: My ID was stolen cuz I was evicted from my house orders

Desired outcome: I would like you to resume my account so I could be in the better position next time it happens again please understand and it's not your fault but thank you for your cooperation

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
View 0 more photos
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
C
12:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Denied access

I was informed that I had been denied access to the site because I had violated a provision of the Terms of Use code which I know is a falsehood. I was told some subsection about contact with someone under the age of 18 had occurred. That is not even possible as no one eighteen or younger is allowed on the site. I believe what happened was I had fraudulent activity on another site and my band incorrectly included a legitimate charge to theluckydate for $149.99. I have offered to reimburse the site for the funds but I am still being blocked.

Desired outcome: Reinstatement to the site.

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Update by Carl T Johnston
Jan 28, 2024 12:27 am EST

I was denied access to the site for being accused of violating some provision of their Terms of Use. The accusation was not only unfounded, but impossible to commit: Contact with someone under the age of 18.

I have been dealing with my bank regarding fraudulent activity on my card and I believe a legitimate charge to theluckydate was included. I have offtered to reimpurse the company for the $149.99 dollars but have received no positive contact from them.

Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
K
9:14 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Site Administration

My complaint spans a 3 month period 11/2023 to present. I have had consistent issues with payments through FDIC American Bank issued cards. Each if the banks (4) have stated that the problems stem from the website. The site claims the problems are not their billing systems. I have been blocked now and advised to reactivate. I can't do so if they are blocking my account. I don't even know why my account is blocked. I have contacted the site support (as I have several times now). They always say that they have sent my issue to Billing department. It seems to me that the site has outgrown it's administration staff and systems.

Desired outcome: 1. Restore/reactivate my account 2. Resolve administrative issues that make the site difficult to deal with.

Confidential Information Hidden: This section contains confidential information visible to verified The Lucky Date representatives only. If you are affiliated with The Lucky Date, please claim your business to access these details.

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
B
6:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The Lucky Date Tricked out of credits.

I looked at some pics on one profile and below was a few videos that didn't say anything about paying to see. There are ones that do mention that you will be charged. It wasn't anything special also. Just a girl dancing awkward. And it wasn't impressive in any way. Next I saw my credits disappear for no reason known to me. I was careful. I'm disappointed that there wasn't a warning or something to let me know. I'm not happy with this! There was at least 3 or 4k credits I was planning on wisely using.

Desired outcome: Replace my credits please 🙏

Read full review of The Lucky Date and 1 comment
Hide full review
1 comment
Add a comment
Support TheLuckyDate
Support TheLuckyDate
US
Dec 12, 2023 8:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Briirus,

Thank you for sharing your experience with us, and we appreciate your feedback. We understand the importance of transparency and want to address your concerns to ensure a better understanding of our platform.

We apologize for any confusion or frustration you experienced regarding the use of credits on our platform. Our goal is to provide a clear and user-friendly experience, and we regret any inconvenience you may have faced.

It's essential to note that on our platform, the prices for various actions are displayed, and information about charges is provided before proceeding with any activity. We want our users to be fully informed about the costs associated with different actions, ensuring a transparent and fair system.

Some of our other members feel that our prices are too high. Indeed there are many dating websites out there, our communication platform though has several advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees female customers' safety from inadequate individuals. We do our best to give high-quality service to all our customers and dedicated support in any case you have. Our dedicated team is committed to resolving any situations you may encounter, and we are always available to assist you.

We encourage you to reach out to our Support Team at support@theluckydate.com with specific details about your situation. Our dedicated team is committed to resolving any concerns you may have encountered and providing you with the assistance you need.

Thank you for bringing this to our attention, and we appreciate your understanding as we work towards resolving any concerns you may have.

Best regards,

The Lucky Date Support Team

ComplaintsBoard
C
6:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Lucky Date has left an official reply on this complaint.

The Lucky Date Unsatisfied resolution

I have sent an application for information about my girlfriend who is on this website. Application wasn’t filled out properly, an omission was inadvertently not filled out. This was done on [protected]. I was told about the issue and corrected it, but I only sent the page with the missing information that was filled in to them. I was informed that I had not sent all of the documents. I was under the impression that all that was needed was the 1rst page that had been corrected. On 11-20-2023 I resubmitted the same 3 documents again attached is PDF#[protected].I am now being informed that the person who sent me the referral number has not received the PDF in her email on 11-20-2023. This situation needs to be investigated immediately and stopped.

Claimed loss: As a result of this I am not able to get money from my credit cards because I have reached my limit. I’ve spent more than $8000.00 dollars to be able to get together with her and marry her and make her my wife..

Desired outcome: I would like to have the opportunity to receive some kind of restitution from them. Also I still want the information for my lady friend we can have an improved relationship with each other. And hopefully plan our wedding

Read full review of The Lucky Date
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review

About The Lucky Date

Screenshot The Lucky Date
The Lucky Date is a premier online dating platform that aims to offer an exciting and reliable way for singles to find their perfect match. With its user-friendly interface, advanced search features, and comprehensive matchmaking algorithms, The Lucky Date has become a favorite among single men and women worldwide.

One of the most notable features of The Lucky Date is its extensive user base, consisting of a diverse range of people from different backgrounds and cultures. This makes it an ideal platform for anyone looking for a partner who shares their interests and values. The platform caters to people of all ages, sexual orientations, and relationship preferences, making it an inclusive and welcoming community for everyone.

The Lucky Date also offers several features to ensure that users have a safe and enjoyable experience on the platform. The site utilizes advanced security protocols and verification procedures to prevent fake profiles and unauthorized access. In addition, the platform also provides users with resources and support to help them navigate the dating process and make meaningful connections with other members.

The success stories of The Lucky Date users speak for themselves, with countless couples finding long-term relationships and even getting married thanks to the platform. Users have praised the site's intuitive interface, helpful customer support, and reliable matchmaking algorithms.

Overall, The Lucky Date is a top-tier online dating platform that offers a comprehensive and enjoyable experience for singles looking for love online. With its diverse user base, advanced features, and committed approach to safety and security, The Lucky Date is an excellent choice for anyone looking to expand their dating horizons and find a compatible partner.

Overview of The Lucky Date complaint handling

The Lucky Date reviews first appeared on Complaints Board on Mar 31, 2023. The latest review Buying credits was posted on Mar 19, 2024. The latest complaint Buying credits was resolved on Mar 19, 2024. The Lucky Date has an average consumer rating of 5 stars from 74 reviews. The Lucky Date has resolved 39 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.2
172 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Lucky Date Contacts

  2. The Lucky Date social media
  3. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.