The Real Seal’s earns a 4.7-star rating from 14 reviews, showing that the majority of customers are exceptionally satisfied with services.
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Sales man was thorough provided a good explanation of the repair
Sales man was thorough provided a good explanation of the repair. Most of all was the fair price. I have already recommended Real Seal to my neighbors and co-workers.
Very knowledgeable and professional
Very knowledgeable and professional. Keep me informed of progress (permits, etc). All crew members and office staff have been courteous and efficient. Great company to deal with!
The Real Seal staff was very professionaland courteousfrom the first phone call to the last. *** and *** are amazing! They are very knowledgeable, set proper expectations, timeframes and over delivered on customer service. Their instal teams were exceptional as well. They were informative and able to answer questions when asked. The process could not have gone smoother. The product is high quality and the end result is amazing! I highly recommend *** and if needed we would use them again in an instant!
They were great to work with getting the quote and setting everything up for us. They went above and beyond to make sure we had everything taken care of. They did an amazing job on the cracks in the basement, installed a new window and frame, and serviced the window well and drain. I was really impressed with the communication throughout the day on how things were going and what they were working on as well as how it all worked. After all the work was done, they took a look at the outside of the house and helped with some issues we had near our crawlspace and gave us some tips on how to keep water out with some maintenance we should know about. We are confident in the work done in the basement and have a few more things we are planning on calling *** to come back for.
Everything worked out perfect. *** and team provided excel at service and quality work.
Excellent service!
Excellent service! Everyone was nice and professional. Technician was on time, very polite, and extremely neat. I will be using real seal again for other jobs in the future. Keep up the great work!
I called The Real Seal after I found some vertical cracks in the brick siding on my home. Greg *** came out and did a visual inspection. He then told me that we had a major problem and that my foundation walls were sinking and that he would send me a proposal to correct the problems. A couple of days later he emailed me a proposal to install 10 steel push piers. The cost listed on the proposal was $19,225. I was taken back by their diagnosis and proposal as I had another company come out to inspect my home and this company said that my foundation was okay and that the problems with the cracks in the bricks were minor. They suggested that I hire a tuck pointing company to seal the cracks and monitor. I then hired a structural engineer to inspect my home. His findings confirmed that there was no structural issues with the foundation and he stated that the cracks were caused by water. Buyer be were! Greg *** did not present himself as a structural engineer nor did he present any engineering calculations or measurements to justify his proposal. He saw an opportunity to propose a $19,225 fix that was not required. Shame on The Real Seal for trying to misrepresent themselves as a credible engineering based company and ripping off consumers.
Jerry the salesperson is honest and straightforward. I like the upfront pricing on crack repairs. The work was done quickly and neatly. Great service, great price!
Great customer service at every level of The Real Seal Company. Everyone we dealt with from the Specialist who provided the proposal for our basement seepage, to the technician completing the work, and office staff efficiency turning around documents, scheduling, and billing. Everyone we dealt with was knowledgeable and personable. Our project was explained from start to finish and had no surprises. Scheduling and job completed as promised. We are pleased with the quality of work sealing an exterior foundation area, foundation cracks, and helpful tips provided. It has not rained since work completed so will have to wait to see the difference. ***.
Great work from a great Company! Courteous, friendly & professional. Exceptional work plus *** & Ben go above & beyond. Thanks guys!
The Real Seal does great work
The Real Seal does great work. This company is honest and fair. The guys who came out to fix my foundation dug long and hard until they found what was wrong with my foundation. They found a huge crack. They fixed it, put new cement and then sealed it.
The Real Seal does great work. This company is honest and fair. The guys who came out to fix my foundation dug long and hard until they found what was wrong with my foundation. They found a huge crack. They fixed it, put new cement and then sealed it.
I like the fact that Real Seal are experts in the waterproofing field. Each employee only works on certain jobs. The 6 men who did the waterproofing were professional, polite and knowledgeable. Everyone from customer service, to the estimator who came out to look at what needs to be done, to the workers and foreman were all so professional. I did my research on your company before calling for an estimate. With over 2,000 positive reviews on 3 different websites were all I needed to know you were the right company to hire.
Friendly, honest staff, who went out of their way to make sure we were informed, with as little inconvenience as possible. Very professional staff all around!
Dale came and and took time to explain what was needed and approx cost. He was very professional and wasn't trying to sell me on things that wasn't needed. . Carlos was the technician who followed thru on a timely fashion and also cleaned up any mess that was created. Carlos as well explained what he was doing and what to expect if anything else would be needed. I would recommend this company to anyone.
We have problems with water in the back yard and in the basement
We have problems with water in the back yard and in the basement. RealSeal was able to help seal cracks in the basement and fix the patio. They were not able to help with the drainage in the back yard and were clear about that. Their solution for the patio and basement was better than other companies that I spoke with.
Dale came and and took time to explain what was needed and approx cost
Dale came and and took time to explain what was needed and approx cost. He was very professional and wasn't trying to sell me on things that wasn't needed. . Carlos was the technician who followed thru on a timely fashion and also cleaned up any mess that was created. Carlos as well explained what he was doing and what to expect if anything else would be needed. I would recommend this company to anyone.
The Real Seal put in a sump pump in our basement about a year or so ago
The Real Seal put in a sump pump in our basement about a year or so ago. They did an amazing job, and we never got a drop of water in that area again! We recently had a foundation crack repaired with them as well. So far not a drop of water... but I'll be able to say definitively after next spring that the repair worked 100%. If it doesn't, it's guarenteed for life, so they'd be back out to do it again. All in all... I highly recommend The Real Seal. They're definitely the "real deal!"
I like the fact that Real Seal are experts in the waterproofing field
I like the fact that Real Seal are experts in the waterproofing field. Each employee only works on certain jobs. The 6 men who did the waterproofing were professional, polite and knowledgeable. Everyone from customer service, to the estimator who came out to look at what needs to be done, to the workers and foreman were all so professional. I did my research on your company before calling for an estimate. With over 2,000 positive reviews on 3 different websites were all I needed to know you were the right company to hire.
The Real Seal staff was very professional and courteous from the first phone call to the last
The Real Seal staff was very professional and courteous from the first phone call to the last. The owner and project manager are amazing! They are very knowledgeable, set proper expectations, timeframes and over delivered on customer service. Their installation teams were exceptional as well. They were informative and able to answer questions when asked. The process could not have gone smoother. The product is high quality and the end result is amazing! I highly recommend The Real Seal and if needed we would use them again in an instant!
Great customer service at every level of The Real Seal Company
Great customer service at every level of The Real Seal Company. Everyone we dealt with from the Specialist who provided the proposal for our basement seepage, to the technician completing the work, and office staff efficiency turning around documents, scheduling, and billing. Everyone we dealt with was knowledgeable and personable. Our project was explained from start to finish and had no surprises. Scheduling and job completed as promised. We are pleased with the quality of work sealing an exterior foundation area, foundation cracks, and helpful tips provided. It has not rained since work completed so will have to wait to see the difference. Five stars.
I appreciated the thorough explanation of the service that would be provided including the video and written
I appreciated the thorough explanation of the service that would be provided including the video and written information sent to my email. It made it easier for my spouse and me to make a decision about which company to hire. After demolishing the interior walls in our basement, I was able to send photos to Manny to evaluate whether we had more repair needs than first identified. We did. Upon providing services, George again thoroughly communicated what he was going to do. He showed me areas of concern and made recommendations without pushing additional costs. Based on the videos provided in advance and the info provided by Manny and George, there were no surprises.
The Real Seal was recommended by a neighbor who recently had home repairs made to her home and she was incredibly happy
The Real Seal was recommended by a neighbor who recently had home repairs made to her home and she was incredibly happy. The technician arrived to prepare an estimate and was fantastic. So knowledgeable, patient in answering questions and is an amazing asset to your organization. The technician arrived on time and ready to go. We thoroughly reviewed work to be completed, he explained the process in depth and was tremendous. Work was completed efficiently, accurately and I could not be more pleased with the outcome. Office support staff were great and provided excellent communication. Should a future need present itself, Real Seal would be my first call. I would highly recommend them to anyone in need of any of the services they offer. CWF
They were great to work with getting the quote and setting everything up for us
They were great to work with getting the quote and setting everything up for us. They went above and beyond to make sure we had everything taken care of. They did an amazing job on the cracks in the basement, installed a new window and frame, and serviced the window well and drain. I was really impressed with the communication throughout the day on how things were going and what they were working on as well as how it all worked. After all the work was done, they took a look at the outside of the house and helped with some issues we had near our crawlspace and gave us some tips on how to keep water out with some maintenance we should know about. We are confident in the work done in the basement and have a few more things we are planning on calling The Real Seal to come back for.
I called The Real Seal after I found some vertical cracks in the brick siding on my home
I called The Real Seal after I found some vertical cracks in the brick siding on my home. Greg Smith came out and did a visual inspection. He then told me that we had a major problem and that my foundation walls were sinking and that he would send me a proposal to correct the problems. A couple of days later he emailed me a proposal to install 10 steel push piers. The cost listed on the proposal was $19,225. I was taken back by their diagnosis and proposal as I had another company come out to inspect my home and this company said that my foundation was okay and that the problems with the cracks in the bricks were minor. They suggested that I hire a tuck pointing company to seal the cracks and monitor. I then hired a structural engineer to inspect my home. His findings confirmed that there was no structural issues with the foundation and he stated that the cracks were caused by water. Buyer be aware! Greg Smith did not present himself as a structural engineer nor did he present any engineering calculations or measurements to justify his proposal. He saw an opportunity to propose a $19,225 fix that was not required. Shame on The Real Seal for trying to misrepresent themselves as a credible engineering based company and ripping off consumers.
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Is The Real Seal Legit?
The Real Seal earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The Real Seal. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The Real Seal has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The Real Seal has claimed the domain name for therealsealllc.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Therealsealllc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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About The Real Seal
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The Real Seal Contacts
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The Real Seal phone numbers+1 (847) 756-7987+1 (847) 756-7987Click up if you have successfully reached The Real Seal by calling +1 (847) 756-7987 phone number 0 0 users reported that they have successfully reached The Real Seal by calling +1 (847) 756-7987 phone number Click down if you have unsuccessfully reached The Real Seal by calling +1 (847) 756-7987 phone number 0 0 users reported that they have UNsuccessfully reached The Real Seal by calling +1 (847) 756-7987 phone number
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The Real Seal emailscontact@therealsealllc.com77%Confidence score: 77%Support
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The Real Seal address624 Estes Ave, Schaumburg, Illinois, 60193-4403, United States
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The Real Seal social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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Very knowledgeable and professional. Keep me informed of progress (permits, etc). All crew members and office staff have been courteous and efficient. Great company to deal with!
Very satisfied with product and service. Serviceman was very professional and respectful.Customer service was most helpful and the pricing was very reasonable.
The Real Seal was recommended by a neighbor who recently had like repairs made to her home and she was incredibly happy.*** arrived to prepare an estimate and was fantastic. So knowledgeable, patient in answering questions and is an amazing asset to your organization.*** arrived on time and ready to go. We thoroughly reviewed work to be completed, he explained process in depth and was tremendous. Work was completed efficiently, accurately and I could not' be more pleased with outcome.Office support staff were great and provided excellent communication Should a future need present itself Real Seal would be my first call. I would highly recommend them to anyone in need of any of the services they offer.CWF