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CB Credit Cards Horizon Outlet Store They don't reply, don't send orders
Horizon Outlet Store

Horizon Outlet Store review: They don't reply, don't send orders 6

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Author of the review
4:52 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Don’t buy from the website www.thehorizonoutlet.com. I placed my order and waited couple of days, but the seller only charged me quickly. After that no info, no confirmation email. I tried to reach them, but no one replied to my multiple emails. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

6 comments
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Yur Angel Baby
Castaic, US
Nov 01, 2014 10:56 pm EDT

The exact same thing happened to me. i thought I was getting a Bank Americard, unsecured credit card but instead I got the Horizon Gold where I could only use at the Outlet and to top it off I got charged $29 for getting the card.

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Eva Cameron
US
Sep 11, 2015 11:27 am EDT

to cancel the card call this number [protected]. ask to speak with a supervisor

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Eva Cameron
US
Sep 11, 2015 11:27 am EDT

I just spoke with Amanda and she cancelled my account and refunding me the $6.95

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Andrea Denise Hyatt
US
Sep 26, 2015 5:15 pm EDT

I Agree that these people are a scam! I spent money to get a credit card that never said only available for their store. And they don't have anything worth spending money on. I am pissed and will take action on this company for misleading and fraud. I am going to go to the the B. B. B. and make sure that something is done.

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chris1274
US
Nov 25, 2015 5:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I went and got this card and like many others I feel that I was mislead into believing that I would be receiving
An actual credit card.
Turns out that my card was not a credit card and I have to pay for shipping with a seperate debit or credit card.
I called and spoke to a super visor and they doubled my credit amount from the anitial 500 to a 1000 dollar credit limit. And gave me a 80 dollar voucher credit to pay for shipping on my orders.
I haven't used it and won't be using it but will reap the benefits of having a positive credit on my credit report.

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Melanie Putnam
US
Apr 18, 2017 11:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I to was mislead into thinking I was receiving a credit card but received a line of credit to only this online store. When I complained, they doubled my line of credit and said if I still wasn't satisfied I could cancel anytime. The worst part is once I received my card, I can't get it to work. After reading these reviews, I don't think I even want to.

  1. Horizon Outlet Store Contacts

  2. Horizon Outlet Store phone numbers
    +1 (800) 251-6144
    +1 (800) 251-6144
    Click up if you have successfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number 0 0 users reported that they have successfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number Click down if you have unsuccessfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number 0 0 users reported that they have UNsuccessfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number
  3. Horizon Outlet Store address
    P.O. Box 1275, Indiana, Pennsylvania, 15701, United States
  4. Horizon Outlet Store social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Horizon Outlet Store Category
Horizon Outlet Store is ranked 75 among 104 companies in the Credit Cards category