Menu
For Business Write a review File a complaint
Tires Plus Total Car Care

Tires Plus Total Car Care review: Car alignment

M
Author of the review
6:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is a long

On June 18th, I went to a scheduled appointment for an alignment - I had been hearing these strange noises coming from the passenger side of the car. Left the car and went to breakfast. Got a call from (Cory) the manager that they could not do an alignment because I needed tires. Go back to the store, applied for credit and was approved - charged 2 tires, an lifetime alignment and tire rotation.

I had arranged for my mechanic to replace the struts on the Chrysler 300 touring and when he was in the process of replacing the struts we had to replace the control arm on the passenger side and he was livid that the "did an alignment" with a busted control arm. My mechanic replaced the control arm and told me to get another alignment. I went online to make an appointment at tires plus for 6/28 in Peachtree City ga but did not get a confirmation - i called them this morning to see why I didn't get a confirmation and was told if you don't get a confirmation in 10-15 it's full. Called Tires plus on Cascade rd and was told there was space for walkins. I was there by 8:15 waited until around 11 and was told my car was ready. Started driving it and got about 5 miles away and the car started shaking and riding rough. Went back the Cascade and they said they will have a mechanic look at it when he had time. I sat there and got a call from Mickey at Peachtree City to see if I got my car done. I told him I was still waiting to be seen after the first procedure. I sat there another 30 minutes and called Mickey back to see if he could see me - went to Peachtree City and Mikey took my car back - there was a bolt about to drop out in the rear of my car and I need tie rods. All of this was over looked at Jonesboro and Cascade. I spent a full day 7-3pm with your company and would like for you to know how thorough Peachtree City is give Mickey and his staff deserved accolades.

Claimed loss: A day of scheduled work

Desired outcome: I would appreciate a financial apology - back and forth, time waiting

Confidential Information Hidden: This section contains confidential information visible to verified Tires Plus Total Car Care representatives only. If you are affiliated with Tires Plus Total Car Care, please claim your business to access these details.

0 comments
Add a comment
  1. Tires Plus Total Car Care Contacts

  2. Tires Plus Total Car Care phone numbers
    +1 (844) 338-0739
    +1 (844) 338-0739
    Click up if you have successfully reached Tires Plus Total Car Care by calling +1 (844) 338-0739 phone number 0 0 users reported that they have successfully reached Tires Plus Total Car Care by calling +1 (844) 338-0739 phone number Click down if you have unsuccessfully reached Tires Plus Total Car Care by calling +1 (844) 338-0739 phone number 0 0 users reported that they have UNsuccessfully reached Tires Plus Total Car Care by calling +1 (844) 338-0739 phone number
  3. Tires Plus Total Car Care emails
  4. Tires Plus Total Car Care address
    2021 Sunnydale Blvd, Clearwater, Florida, 33765-1202, United States
  5. Tires Plus Total Car Care social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Tires Plus Total Car Care Category
Tires Plus Total Car Care is ranked 69 among 493 companies in the Auto Parts and Repair Stores category

Most discussed Tires Plus Total Car Care complaints

Purchase of tires
1
(opinions to this review)