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T.J. Maxx

T.J. Maxx review: Credit card

R
Author of the review
10:50 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Hello tj maxx. I have been shopping with you for over 25 years.

I have a tj maxx credit card.

I was in boston ma.Washington street store and made a purchase of over $300.00 on 10-19-2023, all items were runway red tag sale (no receipt?) all i wanted was to move the charge off my husband's non-tj maxx and onto my tj maxx card. .

At that time i did not have my card on me, so we paid through my husbands card.

Went back in the next day 10-20-2023 and no way was your store manager capable of locating my transaction from the day before let alone permit me to transfer my balance over to my rewards card.

Why is this so difficult? i missed out on over $300.00 of rewards points and discontinued my shopping spree. The store manager told me there was no way without a receipt that he could find the transaction let alone permit it to be put on my card. All i wanted was to do that and continue to shop.

I did purchase a few items; however, i left the store extremely put off and disappointed.

Please explain to me if the store gave me no receipt...And i remember pressing "print only". I went to the store the next business day with the merchandise with the tags on them, not wanting to return anything?

ruth simons

Desired outcome: GIVE ME SOME REWARDS POINTS

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  1. T.J. Maxx Contacts

  2. T.J. Maxx phone numbers
    +1 (508) 390-1000
    +1 (508) 390-1000
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    +1 (800) 926-6299
    +1 (800) 926-6299
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    Customer Service
    +44 192 347 3561
    +44 192 347 3561
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    United Kingdom
    +61 130 076 8913
    +61 130 076 8913
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    Australia
    +43 19 287 669
    +43 19 287 669
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    Austria
    +49 21 188 223 267
    +49 21 188 223 267
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    Germany
    +353 12 476 126
    +353 12 476 126
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    Ireland
    +31 107 114 866
    +31 107 114 866
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    Netherlands
    +48 225 510 727
    +48 225 510 727
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    Poland
    +1 (833) 888-0776
    +1 (833) 888-0776
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    More phone numbers
  3. T.J. Maxx emails
  4. T.J. Maxx address
    770 Cochituate Road, Framingham, New York, 01701, United States
  5. T.J. Maxx social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
T.J. Maxx Category
T.J. Maxx is ranked 14 among 67 companies in the Department Stores category