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Great Fun

Great Fun review: charging my account without authorization 183

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Author of the review
1:45 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I received a charge on my card from TLG company which I never authozie, they said I was signed up when I purchased airline tickets from Allegiant, I authorize Allegiant to charge my card to pay for my airfare not to subscribe me to other companies I dont know. I called this company and they didnt want to return my money is only $16.99 but if this is charge on a monthly basis during a year it could add up to a lot of money for something I dont use or know about. Now I have to call my bank to report this charges and which I never authorize it's just a waste of my time of being back and forther. I have never called this company until today because of the charges they made on my account...also never received any paper on the mail or e-mail saying i was enroll in this...

I want to prevent other people of going thru what i'm going right now, now i dont even feel online purchases with direct companies are secure since i dont even know if my information has been provided to other pple i dont even know about.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

183 comments
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Iowa Dad
US
Apr 13, 2010 7:13 pm EDT

We had charges on a credit card we had closed from TLG Great Fun. We never ordered a service or received any service from this organization

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Concerned Complaint
Memphis, US
Apr 16, 2010 11:57 am EDT

Beware of these people they are skam. They debited my bank account without authorization. [protected] scam company

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Sanm
US
Apr 22, 2010 4:52 pm EDT

These people debit my bank account card twice for $14.99.

This happen after I purchase gas at Gates Service Station on 103rd Street in Jacksonville, Florida.

I told the Fraud Department at Bank of America; the possibility of this being a starting point for theses crooks.

They should be hung by their toes.

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Livid
Pleasant Hill, US
Jun 08, 2010 2:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Puck-it,
I hope you called and canceled the membership. It sounds like your mother may have mistaken one of their checks, which if you sign it and cash it, enrolls her into some kind of membership. If that's the case, the account will be billed again on the anniversary unless you cancel the membership. It's definitely a lousy business practice. Most older folks don't or can't read to fine print on the back of the check and think its just some money someone owed them. If you haven't canceled yet, when you do call, insist on speaking to a supervisor. State in no uncertain terms that the membership is to be canceled and all money be refunded as you have received NOTHING for your money. If they won't give you back everything, at least get then to cancel and refunded all unused months of the membership. I hope this helps.
Livid

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bailey2009
Green Bay, US
Jun 12, 2010 12:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been having 14.99 taken out of my account for 2 months now. I tried to call but all I get is recording. How do I get a hold of this company? Can anyone help me?

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adena
Dallas, US
Jun 28, 2010 4:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My elderly motherly signed up for Classmates.com and has been being charged $12.99 per month since October 2008 from TLG. She doesn't even use this service. It's a total fraud. She'll never see her money again. I hope there is someone out there that knows how to take down people like this!

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Diane Regis
Torrance, US
Jun 28, 2010 9:00 pm EDT

Today is June 28, 2010. Today I found out this TLG GreatFun has been charging my MasterCard 12.99 every month since JANUARY! If I don't get a refund, my next correspondence will be to the Atty. General of Conn. This sure is a scam, as I don't have any "Membership" materials, and am not notified when I am being charged. It shows the importance of auditing your C.C. bills. I have changed two of them so far, so these rip-off companies will not be able to charge them again. -Diane Regis, Torrance, CA

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Katrin Endres
San Diego, US
Aug 07, 2010 11:04 am EDT

this company keeps charging my credit card for over a year now for 11.99 monthly.
I even cancelt my card and got a new one.
They keep getting a hold of my credit card number. Last month they charged me twice for 11.99

I keep calling my bank to have the charges taken off my credit card.

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jsaw2013
Wapakoneta, US
Aug 16, 2010 10:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged since march for this webiste and I never signed up for it at all. I am pissed out of my mind and what my damn money back. I would like to know how this company got a hold of my card number. I have no idea what this company is and I want my money back.

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JohnnieC
US
Nov 19, 2010 2:58 am EST

These people are charging peoples credit cards and nobody knows how they are getting their card #. This is a fraudulent company and stealing credit card #s. Something needs to be done about this.

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Lynn Reimer
Loveland, US
Nov 29, 2010 1:25 am EST

I noticed on my card that TLG great Fun has been charging my account $ 12.99 a month and I have know idea what this is! I never authorized this company TLG Great Fun to bill me. I have now looked through my statements on the credit card bills and see that they have been using/charging me since we got this credit card. WHat can I do?

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Juel F
Lady Lake, US
Jan 29, 2011 12:26 pm EST

A chages from TLG Great Fun started showing up on my credit card bill, about a year ago. I have called, several times, and was promise they would stop charging this $14.99. I am still being charged this each month.
How do I stop this?

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SweetD
Homestead, US
Feb 12, 2011 1:55 am EST

Great Fun has charged my credit card 11.99/ month since May of 2009 for a total of $203. I never received any information from this company and when I called to cancel they informed me the only way to receive a refund was to request it in writing by fax to [protected] support services. There website is ALWAYS down.

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Nikki Marie
La Porte City, US
Mar 15, 2011 4:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also just realized they were taking money off my debit card and another company called shopper's advantage. What do I do? I don't know who to contact.

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N. Brahmbhatt
wixom, US
Apr 08, 2011 7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

please call [protected] to get your refund, biggest scam, they are owned by Trilegiant manin # [protected]

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Sandy DEE DEE
US
Sep 17, 2011 2:40 am EDT

THIS COMPANY NEEDS TO SHUT DOWN FOR GOOD. THE COMPANY RIPS PEOPLE OFF AND WHEN YOU ASK FOR REfUND THEY TELL YOU THAT YOU HAVE TO WAIT WEEKS AND DO NOT DELIVER. THERE ARE MANY COMPLAINS ABOUT THIS COMPANY AND THE WAY CUSTOMER SERVICE AND MANAGEMENT RUN THE BUSINESS IS NOT EFFICIENT.

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Johnny07
Pensacola, US
Mar 09, 2012 4:21 pm EST

I have noticed that a company named tlg great fun has been taking 16. 99 out of my account. I have no idea what this company sells or offers and would like my monies back.

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Britt889
Zanesvill, US
Mar 31, 2012 10:03 am EDT

I want y card number off the list

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nickell
Oakdale, US
Aug 31, 2012 6:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have no idea why this company charges my debit card every month. I want this taken care of. I did not join anything nor have I bought anything. I want this to be stopped.

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fm2
San Jose, US
May 09, 2013 3:10 pm EDT

Ive Ben charged twice in one month 16.95 and have never even used there services never received anything from them

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fm2
San Jose, US
May 09, 2013 3:11 pm EDT

CHARGED 2 IN ONE MONTH

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frances waller
Patrick Springs, US
Dec 24, 2013 8:19 pm EST

I have called twice to cancel my membership and you keep taking my money from my charge card. why haven't you canceled my membership?

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LeAnn Rhodes
Bedford, US
Sep 19, 2014 10:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cancelled my membership on time before I would have to start paying for their services but they took the money out of my account anyway.

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  1. Great Fun Contacts

  2. Great Fun phone numbers
    +1 (877) 488-9480
    +1 (877) 488-9480
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    6 High Ridge Park, Stamford, Connecticut, 06905, United States
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    Oct 29, 2024