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Great Fun

Great Fun review: charging my account without authorization 183

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1:45 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I received a charge on my card from TLG company which I never authozie, they said I was signed up when I purchased airline tickets from Allegiant, I authorize Allegiant to charge my card to pay for my airfare not to subscribe me to other companies I dont know. I called this company and they didnt want to return my money is only $16.99 but if this is charge on a monthly basis during a year it could add up to a lot of money for something I dont use or know about. Now I have to call my bank to report this charges and which I never authorize it's just a waste of my time of being back and forther. I have never called this company until today because of the charges they made on my account...also never received any paper on the mail or e-mail saying i was enroll in this...

I want to prevent other people of going thru what i'm going right now, now i dont even feel online purchases with direct companies are secure since i dont even know if my information has been provided to other pple i dont even know about.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

183 comments
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Dianne Sawyer
Jul 05, 2007 12:00 am EDT

This company charged my account illegally. I have never heard of them before. There is also another company that did this but I can't figure out who they are. Very similar, though. TLG comp... That is the only information that my bank could give me. I am disputing the charges.

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Patricia Vallier
Aug 01, 2007 9:11 pm EDT

TLG Great Fun has also got me into a recurrent subscription of unauthorized charges!

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John Smith
Sep 13, 2007 7:23 am EDT

http://matt.baya.net/identity-theft/

Go to this url and read the blog. Very helpful

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Susan Smith
Sep 29, 2007 12:00 am EDT

They put a charge on my card for $11.99, I will be calling them on Monday October 1, 2007. This is a complete scam!

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Bonnie Mills
Oct 23, 2007 5:40 pm EDT

They Got Me to0, (TLG Great Fun) I Just found out about it today Thank God for Internet banking. They Got me for 35.99 just yesterday. I called the number that was included on the web sit, and was told that when I signed up for Columbia house DVDs and entered my credit card# a pop up came up and I must not of unchecked the box because that is how they got my info. They tried to blame me for not checking the box but after over 20 min. on the phone they said they would return the money with in 15 business day, I will only believe it when I see it. I emailed Columbia house and haven't heard back from them yet. I have had to close all my acct's and cancel my Card and had to spend all day getting to the bottom of this.

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tawana maldonado
Oct 29, 2007 12:00 am EDT

TLG Great Fun charged my debit card and i didnt even know who these people are and the name on my card is tawana maldonado and the name of the person that ordered it is a totally different name these people caused me to have overdraft fees and bad credit with my bank now. Before this i never had a overdraft fee.

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Ken
Nov 30, 2007 10:26 am EST

I was charged $11.99 for services I was completely unaware of when I had made travel arrangements via travelocity. When I called the 800 number to complain, they allowed me to cancel and be reimbursed within the next billing cycle or two. We'll see if that transpires.

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AANAL
Dec 18, 2007 12:51 am EST

Hey Im charged fine of $ 11.99 on my credit card. This says by TLG Great Fun and I am not at all aware of this charge. Please let me know what can I do?

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Daniel DeVito
Dec 27, 2007 4:37 pm EST

You charged my checking account $9.99, which was NOT authorized by me. You have no right to do this tomorrow I'll contact my local bank & put STOP this. If you continue I'll will contact my lawyer. I'll say this once "DO NOT DO THIS AGAIN OR HELL WILL PAYED, you got this. I'm requesting a REPLY ASAP!

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Sally Robson
Jan 29, 2008 5:39 pm EST

Unbelievable! I was caught too when buying flight tickets but I never agreed to anything so I fear they may have passed on my details illegally!

FYI-By the way- when you phone make sure you ask for ALL monies back and they will ask you to fax- then they will refund it back to the credit card. Don't settle for the 2 months they offer back! I threatened to take it further if they didn't and they didn't cause a fuss.

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francis haun
Jan 30, 2008 12:00 am EST

After 3 years being told to take us off your list they keep on charging even worse it started at $9.oo now its up to $99.00 per month what legal recourse do I have. I have told my credit card to flag. These people need to go to jail.

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Amanda Rennau
Feb 02, 2008 12:00 am EST

TLG great fun charged my checking account $35.99 dollars. I did not order anything, or ever have ordered anything from this company.

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Tamara Dew
Feb 05, 2008 7:16 am EST

They charged our account as well. But we found the website and a phone number, also the web page for bbb of Ct, which is the state where this place is. We are currently contacting these items. If anyone needs these pages e-mailed to them contact me. This is very personnel!

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Barbara
Feb 12, 2008 12:00 am EST

They have taken 12.99 out of my bank account numerous times. I have not authorized this at all. The only time my credit card was used was to purchase a plane ticket.

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Don
Feb 14, 2008 12:00 am EST

This company is a scam! They have been charging my credit card 11.99 every month for at least 6-8 months now. We have never subscribed to any of their service and they have never provide us any service. I have seen a lot of people having the same problem and I think it is enough complaints to remove their business, so they won't rob other people in future!

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Cyndy Carman
Mar 05, 2008 7:52 am EST

I had two charges to my Visa credit card yesterday from TLG Complete Homeowner for $12.99, and another from TLG Great Fun. I've never heard of these people. I called my bank & told them, and they provided the phone numbers to each place. I called TLG Comp. Homeowner & the lady was nice & said she was sorry & would take care of it. The Great Fun people were arrogant, evasive. I asked how they got my account #, they mentioned Classmates.com, which I do have a membership with. People watch out 4 Classmates as they will sell your info 2 third parties. After reading all these complaints about TLG (which seems to be the same company), I'm headed 2 the bank 2 see if I can have my account # changed. If anyone needs the phone # to these scamming people, TLG Great Fun is [protected]. TLG Complete Homeowner is [protected].

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Lucy Castillo
Mar 07, 2008 9:55 pm EST

Thank god for on-line banking! I was able to see the illegal charge of $11.99 to my account. I never authorized this charge. I called the company several times no answer. So, I typed on the internet TLG Great Fun and I saw all these complaints and I realized it was a scam. I immediately called my bank to cancel my debit card. Hopefully, this will stop the
charges. I would like to thank those people who typed comments because it gave me the RED FLAG FOR SCAM. I just would like to know how they got my information? I felt extremely violated of my personal information was released somehow.

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Nancy LaRocca
Mar 15, 2008 12:22 pm EDT

Received two months in a row charges of $11.99 from a company called TLG Great Fun that was not authorized by me. I checked on the web and found our that from the complaint board its a credit card scam.

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James
Mar 24, 2008 9:20 am EDT

We had charged movie tickets for the "Hannah Montana Limited movie" through Fandango.com that automatically entered us into membership for this ripoff company. My wife had never had authorized this nor did she even get the prompt that said this service would be charging us. There wasn't any hassle upon calling the number for getting our money back (so they say, we'll see in 10-15 business days), but if we hadn't been watching our account, this could have easily gone unnoticed. I would highly suggest being very wary upon using Fandango.com as well as watching for this unauthorized charges on your account.

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G. Dhakal
Mar 25, 2008 5:14 am EDT

TGL Great fun charging me $11.99 everything for nothing. I don't ordered anythings from them. I don't have thier Ph # to call either. Please help me what should I do to get rid of this unnecessary payment

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G. Dhakal
Mar 25, 2008 5:17 am EDT

TLG Grat fun charging me #11.99 everymonths for nothing. I have not ordered with them any things /never. I don't have their contact phone number either. Please help me to stop this automatic payment from my credit card

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Sandy
Apr 09, 2008 9:18 pm EDT

I have a charge for $119.99 on my credit card that I did not authorize.

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Ashley Powe
Apr 15, 2008 10:40 am EDT

I want to know why this company is taknig money from my account, I never gave them my credit card number, so wny did they take $11.99 out of my account? I want my money back!
Thanks-Ashley Powe

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Kiwi
Apr 15, 2008 8:32 pm EDT

Can anyone tell me how to stop the payments on my card. I have a prepaid card and only use it for bill payment. I would hate to put my hard earned money on my debit card and then later not have enough money to pay a bill. This company has been taking $14.99 off of my card from the looks of it every time I load it. I never talked to anyone cause every time I call the place is closed. Can they be reported to someone?

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brian shirey
Apr 19, 2008 6:27 am EDT

this company charged my account with out authorized i have never heard of them before i called them and ask them to credit my account back they told me it will take 10 to 15 days it has not be done this is a scam i am talking of 199.99 of unauthorized charge.

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JaNelle
May 01, 2008 5:49 pm EDT

What the hell company is this that is deducting money from my account and I don't even know who they are?

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harry belyea
May 01, 2008 6:28 pm EDT

Just checked my bank statement, and, lo and behold, there it was a charge of $12.99. I guess that even though an account has been cancelled it must mean that you don't get anything, but they get their money. I hope that the bank can do something, like not honoring another charge from them. One rip-off or scam like this affects the whole internet world of on line shopping.

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Sara Taylor
May 03, 2008 3:15 am EDT

I have recently contacted this company in regards to taking money out of my checking account. Gave me a cancelation number and still insist on charging me every month. They are only open Monday thru Friday so it gives you little recourse other than closing account and opening up a new one.

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Barbara Aguilar
May 07, 2008 3:37 pm EDT

They took 12.99 out of my account 2x times and i never signed up for them. never heard of them before. so why would i authorized for something i never heard of.

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mary embree
May 11, 2008 11:14 am EDT

Since 12-08 I have been wandering where my child support had been going. Everytime i get a deposit put on it a few days later 14.99 is charged off. To a company whom i have no idea... tealing from kids? When will they stop? This is crazy, I cancelled that card and am getting a new one! This has happened to alot of people, they have to be stopped...

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Xavier
May 15, 2008 5:41 am EDT

This company charged my credit card 35.99 without my permission or knowledge. I am pissed! I have never heard of this company before.

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Steven
May 22, 2008 6:01 am EDT

The same thing happened to me yesterday morning, then I checked from web site and found many people have been charged by this cheating activity. Then I called the 800 number told the person I never authorized to purchase any of your service or join your nembership, finally she gave me a cancellation number. But I will see, , , So, go ahead and call them.

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Roger Hass
Salem, US
May 22, 2008 5:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

When I saw this $11.99 charge, I asked myself what the heck is this? I have never even heard of Great Fun before. So where do they come charging me for this fraudulant scam.

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michael williams
Warren, US
May 31, 2008 8:44 am EDT

stop taking money off my credit card please or i report you to my card company thank you so much & good buy so piss off [censored]

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S. Queen
Jun 03, 2008 1:36 pm EDT

Great fun wasn't any fun, they charged my AE account with out my approval.I desputed the charge and AE took care of it . Someone needs to stop these people, and how did they know my acc. number?

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doug harris
Jun 05, 2008 2:48 pm EDT

please stop debiting my account, i have asked you twice to stop but you keep doing it, stop stop stop now now now i dont want whatever service you have to offer. so stop doug harris

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Angela Richie
US
Jun 12, 2008 6:42 am EDT

I was charged 12.99 from my debit card and i don't even know who these people are, i have not recently ordered anything online. I don't know how they got my information.

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jaune sonnier
Jun 18, 2008 6:04 am EDT

I was charged from a company tlg great fun. I have no idea who this company is nor did i give them permission to charge me.

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Dot
Jun 19, 2008 2:49 am EDT

We got our monthly bill from HSBC and there was a charge of $110.00 from TLG great fun I NEVER bought anything, subscribed to anything from the co... That is a lot of money for NOTHING.

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Angela Richie
US
Jun 23, 2008 7:18 am EDT

THE ADDRESS AND PHONE NUMBER LISTED IS NOT THE ADDRESS OR PHONE NUMBER TO THAT COMPANY. THAT WAS A MISTAKE ENTERED IN.

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  1. Great Fun Contacts

  2. Great Fun phone numbers
    +1 (877) 488-9480
    +1 (877) 488-9480
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  3. Great Fun emails
  4. Great Fun address
    6 High Ridge Park, Stamford, Connecticut, 06905, United States
  5. Great Fun social media
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    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024