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Great Fun

Great Fun review: charging my account without authorization 183

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1:45 pm EST
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I received a charge on my card from TLG company which I never authozie, they said I was signed up when I purchased airline tickets from Allegiant, I authorize Allegiant to charge my card to pay for my airfare not to subscribe me to other companies I dont know. I called this company and they didnt want to return my money is only $16.99 but if this is charge on a monthly basis during a year it could add up to a lot of money for something I dont use or know about. Now I have to call my bank to report this charges and which I never authorize it's just a waste of my time of being back and forther. I have never called this company until today because of the charges they made on my account...also never received any paper on the mail or e-mail saying i was enroll in this...

I want to prevent other people of going thru what i'm going right now, now i dont even feel online purchases with direct companies are secure since i dont even know if my information has been provided to other pple i dont even know about.

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The complaint has been investigated and resolved to the customer’s satisfaction.

183 comments
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Barb Thormodson
Oct 25, 2008 12:48 pm EDT

I agree with all of the posted complaints. I noticed on my last Visa statement TLG Great Fun for a charge of $11.99. I looked back at my previous statements and I've been charged this amount since July and first noticed it. I will be calling this company and complaining. If these charges do not stop I will be contacting the Better Business Bureau and may still do that anyway. I did not authorize this charge.

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Mikenzie ginsberg
Oct 27, 2008 8:32 pm EDT

Great fun charged my credit card and i don't know how to stop it.

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Evan
Nov 01, 2008 4:38 pm EDT

I recently saw a charge for 10.99 called my credit card company I have been billed this amount since December 2007 when I purchased airline tickets from Orbitz

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Randy W.
Nov 03, 2008 3:57 pm EST

Here is the number to cancel the membership to great fun.

Phone: [protected]

This will get you to a real person and get the charges stopped.

The web site is www.greatfunonline.com

Good Luck

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cmattnj
Nov 03, 2008 8:57 pm EST

I went to get money off my debit card and the balance wasn't what I expected. I went online and seen this pending transaction from tlg great fun and I don't have a clue who they are!

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unhappy camper
Whitehall, US
Nov 04, 2008 9:24 am EST

I was charged 3 times the amount of $12.99. I call and I get this girl, can't remember her name. Only that she spoke broken English. I keep telling her I didn't want this Great Fun bull, But she wouldn't listen to me. I told her several times I wanted to cancel and get a refund. Not only could she not speak English, she couldn't understand it either. Hopefully I'll get my money back.

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Brandy
Nov 06, 2008 7:58 am EST

I have been charged $35.99 from these people and i have no idea who or what they are...I have tried calling the number to see what it going on and all i get is a busy signal...How convient!...The number is [protected] if any one else wants to blow up their phone...Can any one help me?

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Tom & Betty
Nov 07, 2008 11:07 pm EST

This is TLG Great Fun... We just found out today that we were taken by this company for $36.00 out of our bank account. Here is a link to their information with the BBB of CT.

http://ct.bbb.org/WWWRoot/Report.aspx?site=29&bbb=0111&firm=41001179#complaint

They need to be shut down! They have been scamming people under all kinds of names for years by sneaking in under "legitimate" websites and swiping your credit card info. to sign you up for crap that you don't know you are ordering and you never receive. We talked with "Nancy" an "Executive Supervisor" this evening and after our conversation are being reimbursed $108 in total for all of the charges they have helped themselves to from our bank account. They say that Tom clicked on box while on the Columbia House website. He did not do that, he certianly didn't give them his banking information or permission to take money from the account! They also say that they have been sending us travel cupons and a magazine for the past year, nothing has been received from them... ever. "Nancy" told us that we may have "mistaken it for junk mail" to which we responded that maybe they disguise it as junk mail so they won't be so easily discovered! As for a magazine, none has ever been delivered to us and as for "TLG Great Fun" we had never heard of them until they were noticed stealing money from our bank account today. We need to get together and find a good lawyer to take up a CLASS ACTION SUITE against these jerks and every internet site that gives/sells them our banking/credit card information!

Betty & Tom
Whiteland, IN

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Julianne
Nov 09, 2008 12:55 pm EST

I totally agree with Betty and Tom. I was just getting ready to pay for my DiscoverCard bill today and found this $11.99 charge from GreatFun. I called their technical support line [protected] and spoke to Omar who cancelled my account immediately. He gave me a cancellation number and his extension number. However, for refund of the initial $11.99 charge, I would have to call their membership dept tomorrow [protected]. Omar also explained that I supposedly "signed up" with GreatFun back in Aug, 08 when I purchased an airline ticket online from www.airtran.com. I will call their membership dept first thing tomorrow, and I hope the rep will be as helpful as Omar was. I'm just glad that I caught this very early on. After reading all of the complaints online, I feel unsafe to purchase anything online anymore. How can companies just hand over financial information to company like GreatFun? This is just not right. I will let you know what happens tomorrow after my call to their membership dept. Wish me luck!

Julianne
Columbia, MD

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Julianne
Nov 10, 2008 7:11 pm EST

I emailed GreatFun yesterday and got their response today. They said they were unable to process refunds via e-mail. They told me to call theur Membership Department toll-free at [protected], opt 5 between Monday - Friday, 9:00a.m. - 11:00p.m. (EST). I called and spoke to Representative (first name) Chai #100188. She asked her supervisor about the refund and it was approved. They said they will refund the money to my credit card account in 10 biz days. I called DiscoverCard right away and asked them to note the above information in my account as proof. We will see if GreatFun will do what they promised.

Julianne
Columbia, MD

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Sally
Nov 11, 2008 3:33 pm EST

I have now received two unwanted charges from TLG Fun on my credit card without authorization. It appears that I cashed a check by my bank not noticing that I automatically was enrolled into this program. Be sure to read the fine print, even when your bank is sending you a rebate check!

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SARAH GOBLE
Nov 11, 2008 10:08 pm EST

I am trying to cancel my suscription with great fun and premire travel because they are trying to charge my credit card 3 times a day and I am unhappy with the services. Please remove it by 11-12-2008.. thank you

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Mary Moore
Nov 12, 2008 11:31 am EST

I made a resevation with TransAir and there is a link that ask you if you would like to find out about move savings. Once you click this link--you have automatically signed up for their Great Fun-- there is no information on what the savings are, and you have no idea that it is going to automatically charge your debit or credit card from the resevation you just made with the airlines. This shouldn't be happening and should be illeage for this company to do this. There is not a number to reach to call so someone about this.

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Michele Zink
Nov 14, 2008 10:05 pm EST

I made a purchase on Avon.com and that is how Great Fun got my cc acct. info and began charging me 11.99 for the past six months. I have called the 800 number and have cancelled it. They claim I will no longer get any charges and that they will reimburse me the complete amt. charged over these past. I hope they keep their word...time will tell.

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Joy
Nov 30, 2008 9:21 pm EST

This freaking company is a big fraud! they charge me more than $100.00 this company
should be the one filing for bankruptcy.

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Stephanie
Dec 01, 2008 2:19 pm EST

Tlg has charged my credit card $35.99 for no appeareant reson other than the $35.99 charge my bank account went into insuffeciant funds and i got another $35.00 fee on top of what the scam crew tlg charged i would abosolutly want a refun i think this is ridicoulous

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james
US
Dec 29, 2008 11:20 am EST

i to book a flight thur priceline and have been charged 11.99 per month for 6 months when i called AT&T CREDIT CARD THEY SAID THE ONLY WAY TO REMOIVE WAS TO CLOSE MY ACCOUNT REAPPLY AND BE ISSUED A NEW CARD. now they have to get into my credit file and may change my 9.9 rate to who knows what.

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kagele1984
Moses Lake, US
Dec 30, 2008 4:09 am EST

I had 11.99 taken off my child support card on 12/29/08. i never gave TLG GREAT FUN to take the money off my card to begin with. they never called me of even asked for my permission for my card number. I want it replaced. Someone please help me.

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Jack Basset
Columbus, US
Dec 30, 2008 7:28 am EST

TLG Great Fun is a rip off! They got my charge card number from classmates. com - I think any company that asist TLG Great Fun is crooked too.

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Tatiana smith
Idaho Falls, US
Jan 01, 2009 3:13 pm EST

I see a charge to my bank account for 36.99 for Great Fun, I have not used this card and do not know how they even have my bank acclunt number.

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Lori meeks
Townley, US
Jan 05, 2009 7:05 am EST

I got a checkcard authorization for $11.99 from TLG Great Fun. I did not purchase anything from them!

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abner2
Pearland, US
Jan 10, 2009 1:48 pm EST

I thought I was protected! I was wrong, I found charges on my bank statement from the Company known as TLG Greatfun for $11.99. I called [protected] and found out they went through Airtran web site I used for a carrier for the last eight years .Still fighting to get a refund... Check Your statements..I'm now going underground..

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JayP
US
Jan 19, 2009 5:04 pm EST

I KNEW I shouldn't have agreed to the 30 day trial for GreatFun! But Great Fun said that as long as I cancelled before 30 days, I would not be charged a penny. GREAT FUN Online Savings Lied. I called by the 10th day and got a cancellation code and everything. We are STILL being charged $11.99 each month. My credit card company is going after them now but that's beside the point. It's just wrong and Great Fun is not to be trusted.

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Jasco29645
Belle Haven, US
Jan 27, 2009 8:10 pm EST

i too just found out i was billed from TLG 15.99 and i am clueless what this is for...really sounds like a nice fraud going on

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agawarrior
miramar, US
Jan 28, 2009 1:11 pm EST

these company is a thift in desguise, , not only would they riped off your monew from your account, , but even when you get a hold of them and you think they are going to take you out of their list, , wicht they got no idea how you got in the first place, , the charges just keep comming on after one or two month, , like to confuse you.

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jaqsrbetter
US
Jan 29, 2009 9:37 am EST

CHECKPLUS TLG*GREAT FUN [protected] CT $ 36.99 01/28/2009 00:00:00

is being deducted from my checking account, when I call the number listed I get a message that due to an winter storm I would experience a long hold time and that I could call back later in the week (after this charge is competed in my account).

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arfadog
Rochester, US
Jan 29, 2009 12:47 pm EST

I have gotten repeated fraudulent charges from this scam-shop over the last two years. I call and cancel. They (supposedly) issue a credit to my card. The charges stop. Then, six months or so later, the charges start up again.

I called them today and cancellecd yet again. They said they are located in Ohio. Has anyone contacted the attorney general of the State of Ohio about this buisiness?

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Amalia Williams
Kirkwood, US
Jan 31, 2009 12:53 pm EST

I have phoned TLG Great Fun twice to complain about unauthorized charges to my credit card and in 3 months you are doing the 3 month automatic renewal and charging my Bank of America credit card again! What do I have to do to make you stop doing this?

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lendnow
Atlanta, US
Mar 03, 2009 3:19 pm EST

I had the same thing happen to me and it was a result of ordering tickets on Fandango. I called and talked to a supervisor who said she would reverse the charges and discontinue the charges and cancel the service. We will see what happens.

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JAMIE
Lincoln, US
Mar 21, 2009 11:18 pm EDT

9 unauthorized charges of $11. 99 each was taken from my debit card over a period of 9 months, starting back in july 08. Want money back asap! Never been to their site never signed up for their site or rewards or anything else they have to offer. I live paycheck to paycheck and they are making it hard to pay bills on a low budget.

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tomandlisa
Alamogordo, US
Mar 23, 2009 10:26 pm EDT

I was charged via my debit card and have no idea why. I don't even know who this company is or what they sell. Please advise if you can help out.
Thank you,

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sam
St Francis, US
Mar 24, 2009 8:57 pm EDT

Was charged $11.99, not sure what for. Called the company and told them I already spoke to the
BBB and Attorney Genenal and wanted a refund immediately and to be removed from their system.
Can only think this was from me booking a hotel on
one of those BizRate websites.

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Monique_Briendwalker
Bethesda, US
Mar 25, 2009 2:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TLG Great fun charged the amount of $12.99 to my bank account.
I checked this company on line and it led me to your complaint site.
I must be reimbursed and these people must be jailed

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racegirl88
New Albany, US
Apr 06, 2009 8:35 am EDT

Charged my card 12 times in two months and i will keep calling them until my money is back on that card. Print out your transaction history and file a complaint with the better business bureau, also fax those copies too. Eventually with enough people doing this they will be stopped.

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E J PRICE
US
Apr 10, 2009 11:07 am EDT

04/10/09 From the sound of these complaints, we were not the first ones to get hit by Great Fun Scam.
We got very little satisfaction from talking to Great Fun.
They always change the subject when I ask "hOW DID YOU GET OUR CARD NUMBER?". They promised twice to cancel the so called membership and send a credit to our credit card. FOR ALL CHARGES. It has been almost a month and the credit has not been sent. I am about ready to call the STATE ATTORNEY GENERAL
EJ PRICE

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Rachhel
Pomeroy, US
Apr 15, 2009 3:52 pm EDT

I was charged $12.99 on My debit card and have know idea what this company is or how they got my debit card number

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Jayme Thornton
Kirkland, US
Apr 20, 2009 5:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My debit account was charged by TLG Great fun, and I NEVER authorized any charges...I don't even know who/what they are!

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Chery
Auro, US
May 01, 2009 6:12 pm EDT

I have been charged $11.99 for at least 8 months and never realized what it is. I called the company three times. They just disconnected when they heard what I said.
Someone should stop them.

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Mark Jagoda
Gllenview, US
May 02, 2009 4:47 pm EDT

I have checked my bank statment and have noticed unathorized charge of $12.99 for membership service. I don't know who this company is and how they got hold of my credit card bill. Tryed to call but they were closed.

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J.D.
US
May 12, 2009 5:00 pm EDT

This was given in a BOOKING from Orblitz, Hot Wire, Travelocity, Hotels.com or similar.

The Number for Great Fun Is [protected]

I Was Assured when I was cHECKING IT OUT that they would give me a $50 Refund on My Stay with Membership Which Was Also FREE for the first 90 Days.THEN there would be a FEE after That.I Started receiving my FEE Not EVEN A Month after LOOKING at the Cost and NEVER Received my Rebate..

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