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Great Fun review: fraud 150

J
Author of the review
10:19 am EDT
Resolved
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Dear Sir/Madam

I am also a victum of TLG Lonas like 1000's of others.They took £ 199.99 from my account for no reason.
I have been told that my loan application has been approved so that they need admin fee to process my application before they sent it out.

I just can't beleive that how they doing this with no fear to 1000's of people who need help when they apply for loans not to be robbed off.

I am really very upset because its a lot of money for any employee who only survive on his wages.
I would like you to help me out with this regards and please help me to have my money back from these cheaters.

Many Thanks

Jamof80

Update by jam
May 04, 2009 10:08 am EDT

Hi dear, I am suffering with the same problem.They just took £ 199.99 from my acount on 28th April 2009.
Somebody called me and i have been told that my loan has been approved so that they need Admin fee to process the application before they sent out documents to me.I never had any loan before so stupidly i gave them my card details.

I have sent mails to watch dog, fraudhelpline.org.uk.and many other departments.I can't beleive that why no is intersting in taking action against TLG Loans.

I could have live for about 2 weeks on this money.Don't know what to do now.

Update by jam
May 04, 2009 5:31 pm EDT

I would request everybody dealing with TLG loans/C & C Financial Ltd/Theloansupermarket please send your complaints to these bodies mentioned below

complaint.info@financial-ombudsman.org.uk

http://www.tradingstandards.gov.uk/search/postcode-search.cfm

enquiries@berr.gsi.gov.uk

In this way we might be able to get our money back or help others.

Update by jam
May 22, 2009 8:42 pm EDT

You are lucky mate.What bank you are with?I am with barclays but they don't takeit as a fraud but they will chase them up.It has caused me a lot of frustration and stress.I have complaint to OFT and they told me that they are taking acting action on my application.One of customer advisor feom consumer direct has informed me that it might take maximum 6 months to get your money back because they can not charge more then 5 pounds if they don't provide you with the required service.

Looking for positive response from OFT.lets see!

Update by jam
Jun 01, 2009 2:35 pm EDT

Dear Honesty is the best policy

Thats really good new for all of us.May i Know the names of Directors of TLG Loans?I have had spoken to one TLG representative called Elisha and she told me that it might take 6 months to get my money back.Do you know any girl Elisha in that company?

Please advice me what to do next

Update by jam
Jun 04, 2009 7:20 am EDT

I do agree with yu sara.I also doubt whether this information has been given for some purpose or Is it correct?All of us should have contact our banks and trading standards of stokport.All of us must contact to consumer direct to get our monies back.

I don't know that whether we will get our money back or not because it take quite a long to resolve these matters in court.I wish if i can have my 199.99 back.Lets see

Finger cross everybody

Update by jam
Aug 05, 2009 6:10 am EDT

Hello everybody,

Friday was such a great day for me because my bank (barclays) has recovered my £ 199.99 from TLG Loans and credited into my account.It took exact 3 months to get this money back.I would suggest everybody to report this fraud to your bank and please do tell them that you have not given any authorisation for this payment.

Watchdog never replied but I belive that Govt. departments are involved by now.

Good luck everybody

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

150 comments
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karen
GB
Mar 19, 2009 1:44 pm EDT

I am furious, my son who is unemployed received a call from these con men asking if he wanted a loan, as he would like to start his own business, they said they would try to get one for him and if he was accepted they would take an admin fee, i tried to ring to say we are not interested, they put the phone down and twice gave me the wrong number. Within 5 minutes they had taken £99.99, his job seekers allowance. How dare they lie to people! You'll not get away with it!

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donna nodding
county durham, GB
Mar 20, 2009 7:39 am EDT

i agree with everything thats being said i have spoken to this company who have said that i had to write in for full refund. i have got intouch with trade and standards who have now passed a claim to the chesire trade and standards to stop this happening to others i have also been intouch with bbc watchdog and also with my local constabulary. my bank is conducting fraud investigations at this time but will i get my money back very very doubtfull

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duped
GB
Mar 20, 2009 9:38 am EDT

I have also been duped by TLG loans. They phoned me to offer a loan and I (admittedly it was stupid on my part) gave them my bank details so they could take out £49 processing fee. I was told the loan papers would be in the post the same day. All I had to do was sign and return them, with a recent bank statement, and the money would be in my bank within 24 hours of verification. I'm still waiting for the loan papers...It didnt take them long to take out my £49 pounds though, it was out the same day! I have changed my bank account so there is nothing more they can take from the information they have. I'm just glad we found out about this before anything worse came out of it! Still, they have my £49 "processing fee", and I have no loan.

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Ry1
Lowestoft, GB
Mar 23, 2009 5:57 am EDT

I agree with the complaint i have just read above. exactly the same thing happened to me i got a phone call offering me a loan and stupidally i excepted. They said the paper work would be in the post which was a load of rubish because i never recieved a thing. I saw on a bank statement that £49 had been deducted from my account with out my say so. is there anything i can do? shall i change my bank account? if anybody can give me advice email me on ryanmarjoram@hotmail.co.uk

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Kala
GB
Mar 24, 2009 10:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
TLG Loans stole 149, 99 from my account today. I've been in my bank (barclays) and they told me they can not help me, it's my problem and i need contact with them but nobody answer the phone. |I don't know what to do now. I'm from Poland and my english it's not very well. PLEASE HELP ME!
Kala

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sandra (blackpool, lancashire)
Blackpool, GB
Mar 30, 2009 3:52 pm EDT

hi i have also had monet withdrawn from my account by this company i will not let this go i want my money back they can not get away with this

sandra (blackpool, lancashire)

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sree
harrogate, GB
Apr 01, 2009 12:21 am EDT

hello all, I have been de frauded in much the same way. I feel that the police need to take some form of action sooner rather than later to prevent more people falling for this con game. Besides having stolen the money i would like to know how they accessed my details in the first place. This surely is some kind of serious crime under the data protection act if they have registered a company purely for the purpose of gaining the details of vulnerable people and then going on to defraud them?

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Claire
GB
Apr 02, 2009 8:44 am EDT

I have been stung exactly in the same way, they said that my loan had been agreed, but needed my card details to porve my identity and that the card was registered to my address. I did not authorise them to take the £149.99 from my account which they have done. I'm off on holiday tomorrow and now I dont have any money to spend. How can this happen, I feel like crying! I've rang the broker company involved loansupermarket.co.uk to complan and they give me the number for TLG loans [protected], i have rang this number to rquest my money back and recv'd "there is no0ne here to take your call" and then the line went dead! I have rang my bank to stop this payment of £149.99 and they said there is nothing they can do, except for me to contact the retailer to ask them to call my bank to return the funds! As if! I am really f**** pi*ed off. I dare n ot tell my partner as I feel stupid that I was daft enough to give them my long card number. If they were going to deposit funds into my bank account then the sort code and account number would have been suffice! I feel annoyed with myself that I let this happen, the robbing ba******.

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lee
Tadworth, GB
Apr 07, 2009 7:44 am EDT

they have just done me for £299.99 SCREWING !

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Jean Agnini
London, GB
Apr 07, 2009 7:15 pm EDT

Hi!
I have been also cheated by TLG LOANS. They took in about 3 weeks ago £249.99 from my account without my consent. I even faxed them twice the Bank statement they requested to get my money back but nothing happened and i can't get hold of them. Whenever i call now the line is not working.

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boups21
High Wycombe, GB
Apr 08, 2009 6:39 am EDT

Hi,

I received a call from a guy called Lee from TLG. he told me that my loan had been approved and etc and also took my card details. I have rung my bank and cancelled my card, as I have just read the comments on this page and i'm worried taht they would take money from my account.

Also please be careful of BEST4loans. They are another 'broker' company who guaranteed me a loan, I paid nearly £50 to then be told that the loan has been declined. These companies are disgusting and should be banned!

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boups21
High Wycombe, GB
Apr 08, 2009 6:49 am EDT

I had someone from TLG Loans call me on Monday saying that I have been guaranteed a loan with x amount of APR. He also took my card details for verification and then asked me when I would have the funds in my account to pay the broker fee!
I have read all the comments on here and have now cancelled my card which they have got the details for, so they cannot take funds from my account unautorised.
I have also been stung by another broker company called Best4Loans! STAY AWAY FROM THEM! They have conned me out of nearly £50 and have no helped me at all.
These broker companies need to be banned. It is disgusting how they operate and take people's money like that!

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emmabloomfield
brierley hill, GB
Apr 08, 2009 3:26 pm EDT

Hi somebody can you elp me! i have never heard of this companmy and they have taken 99.99 out of my account twice! how have you gone qbout tryiung to sort this, any response would be greatly appreciated thankyou

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merjury chatikobo
GB
Apr 12, 2009 11:52 am EDT

TLG HAS TAKEN MONEY OUT OF MY ACCONT WITHOUT PERMISSION

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Jaspal Lall
london, GB
Apr 13, 2009 1:34 pm EDT

You know what you lot got charged £49-£150 BUT ME I WAS UTTERLY DISGUSTED WHEN I SAW £200 DEBITED FROM MY ACCOUNT I AM TAKING ACTION

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dave
Manchester, GB
Apr 15, 2009 1:03 pm EDT

###ing discusting how they can get away with this for so long i am another one of the numbers that has had this done to me i am on the phone to this company, the bank and police but it does not seem to get any clearer if anybody has the correct contact number for these knobs not that it will make ay difference!

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dave
Manchester, GB
Apr 15, 2009 1:05 pm EDT

people contact your banks they will refund you the money and then claim it back of TLG loans.

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Razwana murtaza
rochdale, GB
Apr 16, 2009 12:26 pm EDT

BEEN ROBBED by T L G 49.99 want my money back!

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Rowena Muldal
Westcliff on sea, GB
Apr 17, 2009 5:16 am EDT

On April 15, 2009 I received a phone call from a "DAVE" at TLG LOANS. He said I qualified for a loan, and that the ONLY reason he required my bank details was to VERIFY that I had a VALID UK Bank Account ... at NO Stage, did he say that monies are to be taken from the account. And at NO stage, was any amount or any form of "Admin Fee" mentioned. I consider this FRAUD and THEFT.

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oscarolim
London, GB
Apr 18, 2009 5:37 pm EDT

Applied for a £5.000 loan and took £299.99 from my bank account.

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shell-1980
Gloucester, GB
Apr 20, 2009 5:55 am EDT

Hi well the ### got me too. I also had the call telling me that i have been approved for my loan and they needed my bank card details to "Varify my identity", however two days later, conveniently when my benefits had been paid in early because of the bank holiday, i found that £149.99 was missing from my account. I had to wait to find out who had took it, but cancelled my card that day. However i then find out this week that i hadnt cancelled it in time as they had taken a further £149.99. This has now resulted in my account being £300 overdrawn and left me with no money with which to buy food for my children. As soon as i found this site i infromed my bank of this comapny and they are now looking into recovering my money from this company. Then to top it off, that evening i had a call saying my loan had been approved from no other than best 4 loans, needless to say i may have been quite rude to them on the phone. I too will also be contacting TS and Watchdog about this company, I am sure im not the only person on benefits that has been duped by these people and left to starve while they relish what they gain unlawfully.

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jimygee
Dundee, GB
Apr 21, 2009 4:40 am EDT

admin charge of £49.99 no service provided no better off still tryin to get money back

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basssa
Dorchester, GB
Apr 22, 2009 5:01 am EDT

I am very dissapionted at TLG Loans i have been charged £49.99 for a loan applacation an i never authorised. and did not apply for this loan I have been in to the bank and they have given me 20 days and thhen there will be an investigation i dont know how you got my bank detals you have taken this with out autherisation and that is a criminal offence you must refund this money now i am very unhappy about this as the money was for other direct debits i have, you have now left me in a very difficult position i would like you to refund me today and call me n [protected] and explain your position to take this money on the 21/4/2009 for know reason if took this money i would be on a criminal charge YOU SHOULD BE STOPPED IMMEDIATLEY AND I WANT A RESPONCE TODAY !

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basssa
Dorchester, GB
Apr 22, 2009 5:43 am EDT

You all say you got a phone call i did not get a phone cal i applied for a loan 4 mths ago paid £30 to mywh.co.uk and nothing happend no loan now 4mths later and no knowledge £49.99 goes missing from my bank i am now taking legal action against them Police Watchdog any one who i can report them this company is dissgrasful i am very upset about this they need to be found TLG " TO LOOSE GAIN "

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Gemma-Louise
Truro, GB
Apr 22, 2009 6:51 am EDT

THEY LOOK £149.99 OUT OF MY ACCOUNT WITHOUT MY PREMISSION

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Muka
Northampton, GB
Apr 22, 2009 2:55 pm EDT

i applied for a loan on myloansupermarket.com .. got a phone call from tlg ... regardin my loan application.. they took me through security asked for my ban details and gave them as they said they needed this for proof of identy ... i agreed stupidly now money has been taken from my account i am going to take a little to trip to the fuhkers ... im really angry, their lines are completely dead aswell can anyone get hold of them?

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Muka
Northampton, GB
Apr 22, 2009 4:04 pm EDT

Hiya Gemma money was stolen from me too .. today ... i cannot hold of the bloody company ! i have reported it to the police as well as my bank ..

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danielle
Glasgow, GB
Apr 29, 2009 1:14 pm EDT

I went to my bank on friday and £50 was took from my account by a pace called tlg loans that i have never heard of in my puff when i contacted them got told to write a letter to them has anyone got there money back from them

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Maddy
Killin, GB
May 05, 2009 8:15 am EDT

They robbed me of 49.99 and have caused me bank charges!

I have e-mailed and got no reply and the phone number on their website just rings out!

Does anyone know if you can get in touch with them?

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vitalj4ik
Northampton, GB
May 05, 2009 12:18 pm EDT

Hello!
I am writing to you because I am unhappy with the fact this way, that this company have dealt with me, on Tuesday morning I received a call from one of agents, he informed me that he was calling from the company ``THELOANSUPERMARKET.CO.UK`` he then told me that in order for the company to be able to help me, he must take details of my account first, and when I asked if there would be any charges withdrawn from my account, he firmly told me no, so i confidently gave him the details. Then I went to the bank and decided to check my account and was surprised, when I saw that my account was 299.99 pounds down, I found out that you have withdrawn money from my account without my consent.
I want you to send this money back to my account with the same speed, as it was taken.
Otherwise, I will be forced take this matter to court.

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vitalj4ik
Northampton, GB
May 05, 2009 12:22 pm EDT

And the same story with company BEST4LOANS!

I am writing to company because I am unhappy with the way that your company has dealt with me, on Monday afternoon I received a call from one of agents, he informed me that he was calling from the company `BEST4LOANS.CO.UK.` We discussed my details, then he told me that he had a good proposal, that would be advantageous to me, I listened carefully to him, then he told me to make this deal I had to pay 49.80(punds.pence), I said ok, after I was given a reference number, when I went to the web site, and looged in was instructed to confirm the terms and conditions I read throught and confirmed. Then I was shown many different suggestions (which I already knew about). But at the end I was told that you feel that you are not in a position to help me for some reason.
So I want you to refund my money. Because I do not believe i have recieved any benefit or assistance from your company.
Otherwise, I will be forced to go to court.

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boups21
High Wycombe, GB
May 06, 2009 4:12 am EDT

I was in exactly the same situation as you Vital4ik with BEST4LOANS. They are crooks. I'm going to complain to the complaints bodies that someone else has suggested in their comments. These companies shouldn't be allowed to get away with stealing ppl's hard earned money!

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chris
Cambridge, GB
May 06, 2009 4:02 pm EDT

hi eveyone i have been contacted by the loansupermarket .co.uk and they told me that they could give me a loan they have just taken £249.99 from my bank on the 29th of april . so is there any chane of getting a loan or is all talk .

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Claire
GB
May 07, 2009 11:05 am EDT

Further to my posting on page 4...I contacted my bank and advised them that there has been some fraudulent activity on my account, i spoke with someone in the fraud dept. However, as I gave Loansupermarket.com my 16 digit no etc they cannot accept this as a fraudulent claim, but all is not lost, as the guy explained that I can complete a 'Non-Fraudulent Form' which I have done. My bank are now going to make enquiries and claw my £149.99 back. I hope so anyway. robbing B*******...

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Dr KS
Birmingham, GB
May 07, 2009 5:23 pm EDT

I was disgusted to find that this company 'TLG loans' had taken £900.00 from my account! How dare these greedy thieving ### take my hard earned money! I never authorised this..or know anything about this...how DARE they do this! ...i'm determined to get my money back!

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norgn
GB
May 08, 2009 6:49 am EDT

It happens to me as well they charge 49.99 into my account without my authorisation, I have tried to call them but they keep forwarding you to other people and get no answer, They must pay! we want our money back!

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Elisangela
Wantage, GB
May 08, 2009 2:30 pm EDT

I was disgusted, because I see in my statement today this company TLG Loans taken £499, 99 from my account!I never authorised this.I want my money back...And I'm determined to get my money back!These is fraud...

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aja
aefertg, GB
May 09, 2009 9:35 am EDT

these blady tlg took £150 from my account. no ph is working. what to do nxt guys
pls help me out...

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ROCKY AGBLEY
London, GB
May 12, 2009 1:04 pm EDT

A GUY NAMED LUKE THOMAS HE SAID HE IS THE DIRECTOR, SEND A TEXT TO MY FON SAY MY APPLICATION 4 A LOAN IS BEEN PROCESS SO I SHOULD BUT THEY CAL ME BACK IMMEDIATELY, SO THEY ASK OF MY PERSONAL DETAILS THEN THEY ASK OF MY ACCOUNT DETAILS AND I SAID TO LUKE THOMAS I HOPE U NOT GOING TO TAKE ANY MONEY FROM MY ACCOUNT HE SAID NO SO I GAVE IT TO 4 VERIFICATION SO I WENT TO CHECK MY ACCOUNT TO MY SURPRICE THEY HAVE REDRAWN 399.99 BRITISH POUND FROM MY ACCOUNT IMMEDIATELY I WENT TO MY BANK BARCLAYS TO STOP TLG LOANS FROM TAKING THE MONEY I DONT KNOW WHAT BUT TLG LOANS TOOK THE MONEY FROM MY ACCOUNT, BUT BARCLAYS BANK ASSURED ME THAT MY MONEY HAD BEEN BLOCKED FROM TLG LOANS FROM TAKING MY MONEY, SO I WANT THE AUTHORITIES INVOLVED TO BAND OR LET THE POLICE ARREST THESE CROCKS AND PUT THEM BEFORE THE LAW COURT.THIS IS THE FON NUMBER THEY CALLED ME ON, [protected].MY BANK HAS ASSURED ME THAT THEY WOULD REFUND ME MY MONEY OF 399.99 BRITISH POUND.THANK YOU.

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kevin
Stowmarket, GB
May 16, 2009 5:07 am EDT

TLG LOANS ARE SHARKS DONT TOUCH THEM WITH A BARGE POLE EVERY ONE I NO HAVE HAD PROBLEMS WITH THIS COPMPANY THEY TAKE MONEY OUT OF YOUR BANK ON THE PRETEXT THAT THEY NEED THIS FOR I.D PURPOSES DONT BE FOOLED THEY DONT NEED BANK DETAILS TO I.D. YOU THEY ARE CROOKES THEY STOLE £249.99 OUT OF MY BANK ACC THIS IS WITHOUT MY PERMISSION AND TWO WEEKS ON THEY STILL HAV, NT SENT ME ANY PAPERWORK SO DONT WASTE PHONE MONEY IF YOU ARE IN THE SAME SITUATION AS ME GO TO YOUR BRIEF AND THE LAW THEY STOLE MONEY FROM YOU THATS WHAT IM DOING

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