Todd Wenzel Buick GMC’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with their vehicle purchases and dealership service.
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I signed thinkin my car was gonna get diagnosed but instead of callin me for verification they worked on my car GMC Terrain
I signed thinkin my car was gonna get diagnosed but instead of callin me for verification they worked on my car GMC Terrain.
I put down a $500 deposit on 6/26 for a car I ordered
I put down a $500 deposit on 6/26 for a car I ordered. They went ahead and sold the car, but I still haven't gotten my deposit back. The sales guy and the manager both promised to handle it, but I've tried calling, texting, and emailing them and haven't heard anything back.
I called and left messages for the Management at Todd Wenzel Buick GMC, Inc
I called and left messages for the Management at Todd Wenzel Buick GMC, Inc. regarding my gap insurance refund. I traded in the car I bought from them and no longer own the vehicle, so I need a refund. I hope they can resolve this quickly and send me my check on time.
Is Todd Wenzel Buick GMC Legit?
Todd Wenzel Buick GMC earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Toddwenzelbuickgmc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Toddwenzelbuickgmc.com you are considering visiting, which is associated with Todd Wenzel Buick GMC, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Toddwenzelbuickgmc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The toddwenzelbuickgmc.com may offer a niche product or service that is only of interest to a smaller audience.
- Todd Wenzel Buick GMC protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I bought a car from Todd Wenzel Buick GMC last June and it was a terrible experience
I bought a car from Todd Wenzel Buick GMC last June and it was a terrible experience. I never bought a car from a lot before and they took advantage of me. The salesman, ***, had a bad attitude from the start because I didn't have any money to put down. I asked for a different salesperson, but they refused. I really needed a new car because I have three young kids and my old car broke down. He knew that, but only showed me a small *** Trax, even though I said it was too small. I had no choice but to accept it. I traded in my old car and they gave me more money than it was worth, which helped me at the time. When I talked to the manager, I asked if I could look at a bigger car, but he said I had to stick with the *** Trax because of the lender's requirements. Now, I can only fit one car seat in the car and it's not safe for my kids. I went back to Todd Wenzel to see if I could trade it in for a bigger car, but my credit score went down because I went to two other dealerships. When I went back, they assigned me to *** again, even though I asked for someone else. He basically blamed me for not being able to get a bigger car and didn't do anything to fix the situation. I worry every day about getting into an accident and my kids' safety because I can't fit their car seats. This is Todd Wenzel Buick GMC's problem and if anything happens to my kids, I will sue them.
Todd Wenzel Buick GMC in Davidson replaced a warranty engine in my vehicle in 5/21
Todd Wenzel Buick GMC in Davidson replaced a warranty engine in my vehicle in 5/21. The car was a *** ATS 2.0T with a full CPO warranty. I drove the car for about 150 miles and the new engine exploded. They had the car for months and said they were waiting for a GM mechanic to come and inspect it. But they weren't really waiting for anything. They took a picture of a part they installed in my car and sent it to GM technicians to put a warranty block on my car, so they could avoid doing any more work. This was despite the fact that they had just installed a new engine that only lasted 150 miles. They are trying to blame it on an automotive program that another dealership recommended I buy. Todd Wenzel diagnosed my car and assured me that I didn't need the computer program, only a new engine. However, they ended up putting the computer program back into my car along with the new engine. I drove it for 150 miles and it blew up again. Now they are lying to GM and saying they don't know how the computer program got into my car, even though I have paperwork and witnesses to prove otherwise. I also have recorded conversations with myself and the service manager where they said the opposite. The manager is misrepresenting and lying to GM because they don't want to take responsibility for a craftsmanship issue with the new engine or for installing a computer program that caused the engine to blow. They never gave me any documentation or diagnostics explaining how a computer program could blow up my new engine. They simply told me they were towing my car back to my house and would no longer work on it. They are completely responsible for any damages that occurred after the engine replacement. If they claim that the computer program they installed broke the new engine, then they should be responsible for replacing it. They are acting as if I somehow magically became a GM mechanic and programmed the car myself.
Todd Wenzel Buick GMC Reviews 0
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About Todd Wenzel Buick GMC
One of the key factors that sets Todd Wenzel Buick GMC apart from other dealerships is their unwavering dedication to providing exceptional customer service. From the moment you step onto their lot, you will be greeted by a team of friendly and knowledgeable sales professionals who are ready to assist you in finding the perfect vehicle to meet your needs.
The dealership's extensive inventory includes a wide range of Buick and GMC models, ensuring that customers have plenty of options to choose from. Whether you are in the market for a sleek and stylish sedan, a versatile SUV, or a rugged and capable truck, Todd Wenzel Buick GMC has something to suit every preference and budget.
In addition to their impressive selection of vehicles, Todd Wenzel Buick GMC also offers a range of financing options to make the purchasing process as smooth and hassle-free as possible. Their team of finance experts will work closely with you to find a loan or lease option that fits your individual circumstances, ensuring that you can drive away in your new vehicle with confidence.
Furthermore, Todd Wenzel Buick GMC is committed to providing top-notch service and maintenance for your vehicle long after the initial purchase. Their state-of-the-art service center is staffed by highly trained technicians who use the latest diagnostic equipment and genuine OEM parts to keep your vehicle running smoothly and efficiently.
Overall, Todd Wenzel Buick GMC is a dealership that exudes professionalism, integrity, and a genuine passion for providing exceptional automotive experiences. With their wide selection of vehicles, commitment to customer satisfaction, and top-notch service department, it is no wonder that they have earned a stellar reputation in the Grand Rapids area. When you choose Todd Wenzel Buick GMC, you can feel confident that you are making a wise investment in both quality and customer service.
Overview of Todd Wenzel Buick GMC complaint handling
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Todd Wenzel Buick GMC Contacts
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Todd Wenzel Buick GMC phone numbers+1 (616) 975-3618+1 (616) 975-3618Click up if you have successfully reached Todd Wenzel Buick GMC by calling +1 (616) 975-3618 phone number 0 0 users reported that they have successfully reached Todd Wenzel Buick GMC by calling +1 (616) 975-3618 phone number Click down if you have unsuccessfully reached Todd Wenzel Buick GMC by calling +1 (616) 975-3618 phone number 0 0 users reported that they have UNsuccessfully reached Todd Wenzel Buick GMC by calling +1 (616) 975-3618 phone number
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Todd Wenzel Buick GMC address2727 28th St SE, Grand Rapids, Michigan, 49512-1610, United States
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Todd Wenzel Buick GMC social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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