Menu
For Business Write a review File a complaint
Total Truck Transport Customer Service Phone, Email, Contacts

Total Truck Transport
Reviews and Complaints

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Total Truck Transport Complaints 1

ComplaintsBoard
A
11:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Total Truck Transport delivery by truck

On May 4, 2015 I ordered a Snow blower online through the Home Depot website invoice # 167047. I chose to have it delivered to my home rather than the store. On May 19th the delivery was made by a 24 ft truck, Pro # [protected]. As it turns out the delivery was subcontracted by Estes Express to a second trucking company called Total Truck Transport in Herdon Va ( totaltrucktransport.com) [protected]. The truck did considerable damage to my property ($300) when delivering the snow blower. I contacted Estes at first and they referred me to Total Truck Transport, so I called Duke and explained the problem he told me to get an estimate from a landscaper, send him some pictures and he would had it taken care of. On April 9th I emailed him pictures and the estimate. On April 27th after repeated emails to Duke I called their main office and talked to owner Dan Petrovic and explained the problem once again, he put me in touch with Steve Kimbell and Steve instructed me to send the pictures again along with the estimate which I did. He confirmed he had received them by email and apologized for this not being handled quickly. I have emailed Steve Kimbell to see what is going on with the claim, no answer. I called to follow up and now the secretary is screening my calls to him, and I am being ignored. I am not asking for more than I’m entitled to, this was clear damage done by their driver to my property. I have now paid the landscaper to fix my property, and have NOT been reimbursed as of this date, some 90+ days after the damage. They repeatedly have ignored my calls and emails, I am very disappointed in the unprofessional manner in which this has been handled and would request that it be rectified.

Read full review of Total Truck Transport
Hide full review

Total Truck Transport Reviews 0

Looks like Total Truck Transport has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Total Truck Transport, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Total Truck Transport complaint handling

Total Truck Transport reviews first appeared on Complaints Board on Jun 10, 2015. The latest review delivery by truck was posted on Jun 10, 2015. Total Truck Transport has an average consumer rating of 1 stars from 1 reviews. Total Truck Transport has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Total Truck Transport Contacts

  2. Total Truck Transport phone numbers
    (703) 707-8160
    (703) 707-8160
    Click up if you have successfully reached Total Truck Transport by calling (703) 707-8160 phone number 0 0 users reported that they have successfully reached Total Truck Transport by calling (703) 707-8160 phone number Click down if you have unsuccessfully reached Total Truck Transport by calling (703) 707-8160 phone number 0 0 users reported that they have UNsuccessfully reached Total Truck Transport by calling (703) 707-8160 phone number
  3. Total Truck Transport address
    13884 Park Center Road, Herndon, VA, 20171, United States
  4. Total Truck Transport social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.