Toyota Carlsbad’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I buyed a car from Toyota Carlsbad in March
I buyed a car from Toyota Carlsbad in March . In January , it started making a weird sound. I thought I was just imagining it, but it got worse. I took it to my mechanic and they replaced the struts for almost a thousand bucks. I also had to spend over a hundred bucks on lyfts. But it still made the noise. My mechanic couldn't figure it out and thought it might have been in a crash. So I took it to Toyota El Cajon, which is closer to my house. They also couldn't figure it out and said it was definitely in a crash and had been fixed. Carlsbad said they would give me my money back, but now that the used car market is crazy because of Covid, I can't buy a similar car for the same amount. I also lost about $1200 in the last two months. I want to trade it for a similar car they have, but they won't lower the price even though it was their mistake.
I got a car from Toyota Carlsbad like 3 weeks ago and my ac went out today
I got a car from Toyota Carlsbad like 3 weeks ago and my ac went out today. I called to see if I could bring it in and they said I gotta wait till Monday. It's summer and around 80 degrees everyday so I wasn't gonna wait that long with no ac in my car. I took my car in and they told me a rock had somehow gotten into my car ac compressor and that the $2500+ 7 year warranty that I paid for wouldn't cover the cost so I'd have to pay $2000+ out of pocket. I just bought this car 3 weeks ago. I shouldn't have to pay anything for something that was their obvious error because they can't seem to figure out how to keep rocks out of an ac compressor. I will tell everyone I know not to buy from this disgusting dealership. They don't care about the quality of their cars or their customers. I didn't pay thousands of dollars for a new car for it to already have problems 3 weeks into owning it. This is BS. STAY AWAY PLEASE!
I want my money back from Toyota Carlsbad
I want my money back from Toyota Carlsbad. I bought a new Toyota truck for $50,000.00, but the tires were rubbing the frame, which made it unsafe to drive. I went to DSA in San Marcos, Ca, but they kept giving me the runaround. After almost a year of complaining, I brought the truck back to Toyota Carlsbad, and they sent it to Four-wheel-drive to fix it. They trimmed off the front bumper cover, which I specifically told them not to do. After complaining, they replaced the cover and suggested putting smaller tires on the truck. I didn't want that because I bought the truck for the lift and oversize tires. They put standard size tires on the truck, which made it look different. I talked to the manager, but he said I almost drove the truck for a year, so it's a wash. I want the wheels, tires, and addon taken off the truck because it's not what I paid for. Toyota Carlsbad said I would get a refund, but I never received it.
Is Toyota Carlsbad Legit?
Toyota Carlsbad earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Toyota Carlsbad. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Toyotacarlsbad.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Toyotacarlsbad.com you are considering visiting, which is associated with Toyota Carlsbad, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Toyotacarlsbad.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The toyotacarlsbad.com may offer a niche product or service that is only of interest to a smaller audience.
- Toyota Carlsbad protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I had really bad service from the sales and manager department
I had really bad service from the sales and manager department. Both *** and *** Ortiz should be ashamed of their customer service skills and should be reprimanded or re-trained. Me and my family will never go back to their lot and we will tell our family and friends not to go there. On September 7th, my wife and I went to their dealership because they had a car with the exact specs we were looking for. *** took us around their lot to find the car. After looking for about 10 minutes, *** said that the car was in transit and should arrive on or around September 16th. He said we could put a $500 deposit so we could be the first ones to look at and make an offer for the car. We agreed and *** said he would call us when the car arrived. September 16th came and we didn't hear back. I called their office on September 17th and asked to speak with ***. The receptionist asked for my information so she could look up the status of our deposit. We found out that our numbers were never put into their system. How were they supposed to contact us if our number wasn't in their system? We were disappointed and upset and asked for a refund of our deposit. We were transferred to ***, a manager who could process the refund. He said we would get the refund in the next couple of days. Two weeks later, no refund. I'm done with their con artist employees. We settled a dispute with our bank to get our deposit back. I know if I try to contact them, they would give us the run around again and refuse to give us our money back. Don't go to their lot.
Toyota Carlsbad Reviews 0
If you represent Toyota Carlsbad, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Toyota Carlsbad
At Toyota Carlsbad, customers can choose from a vast inventory of new and used Toyota vehicles, including popular models like the Camry, Corolla, RAV4, and Tacoma. The dealership also offers a range of certified pre-owned vehicles that have undergone a rigorous inspection process to ensure their quality and reliability.
In addition to its impressive selection of vehicles, Toyota Carlsbad is committed to providing a stress-free and enjoyable car-buying experience. The dealership's knowledgeable and friendly staff are always on hand to answer questions, provide guidance, and help customers find the perfect vehicle to suit their needs and budget.
Toyota Carlsbad also offers a range of financing options to make purchasing a vehicle as easy and affordable as possible. Whether customers are looking to buy or lease a vehicle, the dealership's finance team can help them find the best financing solution for their individual situation.
Beyond its commitment to customer service and quality vehicles, Toyota Carlsbad is also dedicated to giving back to the community. The dealership regularly supports local charities and organizations, and is proud to be a part of the Carlsbad community.
Overall, Toyota Carlsbad is a top-notch dealership that offers a wide selection of quality vehicles, exceptional customer service, and a commitment to giving back to the community. Whether you're in the market for a new or used vehicle, or simply looking for a reliable and trustworthy dealership to work with, Toyota Carlsbad is an excellent choice.
Overview of Toyota Carlsbad complaint handling
-
Toyota Carlsbad Contacts
-
Toyota Carlsbad phone numbers+1 (760) 438-2000+1 (760) 438-2000Click up if you have successfully reached Toyota Carlsbad by calling +1 (760) 438-2000 phone number 0 0 users reported that they have successfully reached Toyota Carlsbad by calling +1 (760) 438-2000 phone number Click down if you have unsuccessfully reached Toyota Carlsbad by calling +1 (760) 438-2000 phone number 0 0 users reported that they have UNsuccessfully reached Toyota Carlsbad by calling +1 (760) 438-2000 phone number+1 (760) 556-8323+1 (760) 556-8323Click up if you have successfully reached Toyota Carlsbad by calling +1 (760) 556-8323 phone number 0 0 users reported that they have successfully reached Toyota Carlsbad by calling +1 (760) 556-8323 phone number Click down if you have unsuccessfully reached Toyota Carlsbad by calling +1 (760) 556-8323 phone number 0 0 users reported that they have UNsuccessfully reached Toyota Carlsbad by calling +1 (760) 556-8323 phone number+1 (760) 496-3725+1 (760) 496-3725Click up if you have successfully reached Toyota Carlsbad by calling +1 (760) 496-3725 phone number 0 0 users reported that they have successfully reached Toyota Carlsbad by calling +1 (760) 496-3725 phone number Click down if you have unsuccessfully reached Toyota Carlsbad by calling +1 (760) 496-3725 phone number 0 0 users reported that they have UNsuccessfully reached Toyota Carlsbad by calling +1 (760) 496-3725 phone number+1 (760) 496-2908+1 (760) 496-2908Click up if you have successfully reached Toyota Carlsbad by calling +1 (760) 496-2908 phone number 0 0 users reported that they have successfully reached Toyota Carlsbad by calling +1 (760) 496-2908 phone number Click down if you have unsuccessfully reached Toyota Carlsbad by calling +1 (760) 496-2908 phone number 0 0 users reported that they have UNsuccessfully reached Toyota Carlsbad by calling +1 (760) 496-2908 phone number+1 (760) 496-2508+1 (760) 496-2508Click up if you have successfully reached Toyota Carlsbad by calling +1 (760) 496-2508 phone number 0 0 users reported that they have successfully reached Toyota Carlsbad by calling +1 (760) 496-2508 phone number Click down if you have unsuccessfully reached Toyota Carlsbad by calling +1 (760) 496-2508 phone number 0 0 users reported that they have UNsuccessfully reached Toyota Carlsbad by calling +1 (760) 496-2508 phone number
-
Toyota Carlsbad emailsjchavez@toyotacarlsbad.com99%Confidence score: 99%sguerrero@toyotacarlsbad.com99%Confidence score: 99%talmeda@toyotacarlsbad.com98%Confidence score: 98%oleyva@toyotacarlsbad.com97%Confidence score: 97%lmaldonado@toyotacarlsbad.com96%Confidence score: 96%sking@toyotacarlsbad.com96%Confidence score: 96%wecare@toyotacarlsbad.com95%Confidence score: 95%
-
Toyota Carlsbad address5424 Paseo Del Norte, Carlsbad, California, 92008, United States
-
Toyota Carlsbad social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!