CB Fashion Tech Truworths Leather Jacket

Truworths review: Leather Jacket

Leane Enslin of US

Aug 11, 2023 8:48 am EDT

Verified customer

I bought a jacket on my account on the 21st of June 2023 at Brits mall Truworths. It cost R700, the stitching came loose. No problem must be a factory mistake. I love my clothes from Truworths. I have been contacting customer service for two weeks and getting nowhere. I need help getting the statement from my account so we can fix this. Its not a hard job. Thinking of closing my account at this point.

Desired outcome: I want my jacket fixed, a new one or a refund.

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Keywords:

account clothes customer service factory mistake fix jacket job statement stitching

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Truworths Contacts

Truworths phone numbers

+27 872 859 401
+27 872 859 401

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13%
Confidence score

Online Shopping

+27 214 602 300
+27 214 602 300

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7%
Confidence score

Fashion Delivery

+27 214 607 771
+27 214 607 771

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20%
Confidence score

New Account

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Truworths emails

services@truworths.co.za

100%
Confidence score: 100%

Support

wjamodien@truworths.co.za

100%
Confidence score: 100%

Support

Truworths address

1 Mostert Street, CBD, Cape Town, 8001, South Africa

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Nov 21, 2024