CB Fashion Tech Truworths Statements not received.

Truworths review: Statements not received.

Nicola Gregor of US

Apr 02, 2024 11:21 am EDT

Verified customer

Resolved

Featured review

Good day

I have contacted the offices of Brook Luyt (your debt collectors) AND Truworths with regards to why I do not receive statement reflecting the payments I have started since September 2023. (R400 per month ). They request that I contact you. I call your offices and I am told to contact Brook Slyt.

I have gone onto the Truworths app to downlaod my current statement and to my horror it is for 2022! What is going on?

Why are my payments not being allocated to my account? Please can a updated statement be emailed to me. Untill then I do apologise, but no payment will be made to my account untill then. I have no clue how much I still owe?

There is so much fraud going on in SA and I refuse to be a victim! (E.G. Old Mutual).Please forward a statement reflecting my payments since September 2023 and I will resume payment of R400 a month again. If I do not hear from you shortly, I will have to contact my Lawyer to resolve this issue.

Please understand where I am coming from.

Desired outcome: All I require is my statement reflecting all my monthly payments of R400 on my account. Proofof payment was emailed every time aswell.

Confidential Information Hidden: This section contains confidential information visible to verified Truworths representatives only. If you are affiliated with Truworths, please claim your business to access these details.

Resolved

They emailed me a statement reflecting my payments.

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Truworths Contacts

Truworths phone numbers

+27 872 859 401
+27 872 859 401

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13%
Confidence score

Online Shopping

+27 214 602 300
+27 214 602 300

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7%
Confidence score

Fashion Delivery

+27 214 607 771
+27 214 607 771

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20%
Confidence score

New Account

More phone numbers

Truworths emails

services@truworths.co.za

100%
Confidence score: 100%

Support

wjamodien@truworths.co.za

100%
Confidence score: 100%

Support

Truworths address

1 Mostert Street, CBD, Cape Town, 8001, South Africa

Truworths social media
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Nov 21, 2024