Uber Eats’s earns a 1.0-star rating from 220 reviews, showing that the majority of food delivery users are dissatisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Driving for uber
As driver you get a request that says you'll get certain amount of money with an expected tips included and that's absolutely a lie and definitely a manipulation act it's never been honored not even to a fraction as well as mileages and wear and tear the whole hard work is not worth for this company it's an absolute abuse. And much bs
This uber company is an absolute abuse of people / drivers that put their values to a company that have no morals but using individuals and their property as their own asset to play with and in reality they have no investment the play with other people life and asset it a total abuse not worth believing their bluff letting them using you and your car in exchange of non adequate compensation this company is greedy and acting as slavery holders
unnecessary placing charge for food I order and that was undelivered
Hi,
I was regular customer for uber and uber eats app,
But one day while ordering i forgot to apply some promo code and i call them just after placing the order to cancel it, and the y cancel it and it didn't got delivered .
but still that bill is showing in my account as due charge amount.
they are saying i have to pay it before booking any ride or before ordering any food.
please resolve my issue asap.I am not able to book any cab from uber app due to this issue.I have raised the complaint in app also like 5-6 time, but no use.they send very time system generated reply.
This is clearly their fault! X(
they are charging the customer for reviewing about the food
Please stop buying or using the UberEats they store your credit card details and they will just charge your card without your knowledge and confirmation and you can't do anything about this so please don't give your credit card details to the UBER / UberEats. I have brought the food using the UberEats app. I found all items price is more than their menu by...
Read full review of Uber Eats and 5 commentsdelivery and customer service
Awful company that lacks ethics and customer service. They mishandle private and personal information from users and have refused to allow their service to be useable even after multiple request through their apps, emails and via the phone routes were responded to be me uploading several images of my personal and private data in an attempt to conduct business as was promised when I signed up. The companie' s reply to these concerns was a short and obviously thoughtless canned apology via email with no resolutions achieved.
I have used Ubereats in the past and apart from some serious slow delivery times it was okay. Recently I have experienced orders suddenly being cancelled for no apparent reason after waiting up to an hour.
Completely unimpressed with the quality of this company.
My orders was supposed to be delivered within 25 minutes but took over and hour so I missed my lunch break and didn't have to eat. Placed my order at 1100 so that it would be here by 1130 at the latest. The time kept getting later and later. Because of that I missed my lunch break and wasn't able to get my food on time.
I ordered a pizza with extra Napoleon sauce as a topping, however my pizza arrived with the extra Napoleon sauce in the tub on the left-hand side of the pizza in the box. I have never had this before. I am very disappointed to the point where I’m going to publicise this on social media. This happened on the 12/12/23
Ordered
1x saffron rice
4x veggie samosa
1x garlic nann
1x chicken Korma
1 x palak paneer
On Friday 1st Dec 2023 @ 7.23pm
Arrived @ 9pm
From ocean spices Rockingham WA 6168
Missing the 4x Samosa
1 x garlic nann
Food came over 1.5hrs later cold
Drivers Name : Linda Marie
They’re unapologetic thieves who claim they “thrive” off of their thriving policies and zero customer service after not delivering food, all this from rude rep Riya.
Rcvd coupon in mail FM3oX2 or FM30X2 which expires 3/31/2024 for $30 off first 2 orders. System will not accept. Called customer service and they said computer changed and will not be excepted. This is no way to do business with your customers. Are you or are you not going to honor this coupon.
Good day
I have ordered food from Stadium foods in Bloemfontein on the27 September the uber eats driver were apparently Morena i never got my food,
Stadium foods refuse to give me my money or food. The bank was unable to recall the payment
Sharon Goosen
[protected]
Email address sharon.golden@transnet.net
The food from Scrambler Marie's in Sharonville was cold because it took so long to arrive.
Salsa was missing and also there was no jelly for the
English muffin.
The sausage links were very cold. Disappointing.
Three ketchup packets were included, but I have no idea why.
I ordered a meal from Cracker Barrel. 2 hours later, on my third driver, the restaurant tells him that they don't have my order. This is the second time this has happened.
I ordered a mac and cheese which used to be 7.99 - for a small is now 10.19 with nothing with it. This is enough food for a mouse to eat. Honestly Uber Eats is a rip off. They charge more money than the actual store plus all your exxtra fees. 04/17/23 How can you honestly charge 15-20.00 for this.
Uber Eats Reviews 0
If you represent Uber Eats, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Uber Eats
The platform is incredibly user-friendly, with a simple and intuitive interface that allows users to browse through a wide range of restaurants and cuisines. Users can search for restaurants by name, cuisine, or location, and can also filter their search results based on various criteria such as price, rating, and delivery time. Once they have found the restaurant they want to order from, they can browse through the menu and select the items they want to order.
One of the key features of Uber Eats is its fast and reliable delivery service. The platform uses a network of drivers who are available to pick up and deliver orders from restaurants to customers. Users can track their order in real-time, from the moment it is picked up to the moment it is delivered, and can also communicate with the driver if they have any special instructions or requests.
Another great feature of Uber Eats is its flexible payment options. Users can pay for their orders using a variety of methods, including credit cards, debit cards, and PayPal. They can also save their payment information for future orders, making the checkout process even faster and more convenient.
Overall, Uber Eats is a fantastic platform for anyone who loves food and wants to enjoy their favorite meals from the comfort of their own home. With its wide range of restaurants, fast and reliable delivery service, and flexible payment options, it is no wonder that it has become one of the most popular food delivery services in the world.
Here is a guide on how to file a complaint or review about Uber Eats on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Uber Eats in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Uber Eats. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint or review by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Uber Eats on ComplaintsBoard.com.
Overview of Uber Eats complaint handling
-
Uber Eats Contacts
-
Uber Eats phone numbers+1 (800) 253-9377+1 (800) 253-9377Click up if you have successfully reached Uber Eats by calling +1 (800) 253-9377 phone number 0 0 users reported that they have successfully reached Uber Eats by calling +1 (800) 253-9377 phone number Click down if you have unsuccessfully reached Uber Eats by calling +1 (800) 253-9377 phone number 6 6 users reported that they have UNsuccessfully reached Uber Eats by calling +1 (800) 253-9377 phone number
-
Uber Eats emailssupport@ubereats.com100%Confidence score: 100%Supporteats@uber.com100%Confidence score: 100%
-
Uber Eats address1455 Market Street, San Francisco, California, 94103, United States
-
Uber Eats social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Uber Eats complaints
delivery and customer serviceRecent comments about Uber Eats company
Never received the correct order and denied a refund
Send Online Cake
6 reviews
BiteSquad
2 reviews
BistroMD
8 reviews
Goldbelly
13 reviews
Grubhub for Drivers
18 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.