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Ugg.com / Deckers Outdoor

Ugg.com / Deckers Outdoor review: fraud 44

T
Author of the review
2:52 pm EST
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This site is a fraud, I ordered boots from here weeks ago and no product. None of the tracking codes are active and the PayPal seller code is some annonymouns email address. I am trying to get my money back from PayPal but I am not holding my breath.

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44 comments
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J
J
JSievert
Perrysburg, US
Jan 03, 2013 9:57 pm EST

Same as Okkss, they are pulling the same thing with me! I received fake ugg boots also, I hate being screwed over. I also recieved fake uggs off eBay too! The same month no less!

O
O
OKKSS
Centreville, US
Jan 04, 2013 9:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear friends, here is the web you can check any websites before you order anything http://www.scamadviser.com/check-website/uggboots.webbedeen.net#box-comment

M
M
Millate
US
Aug 24, 2016 7:35 am EDT

Bought a pair of Uggs from this site. The shipment was received and it came directly from China (first sign of potential problem). The color of the Uggs were off and the quality of the leather was different from those found locally. I contacted them to return through the information on the website. I received an email back which was in very poor grammer (second signal there was a problem here) which did not give me the information to return and after back and forth correspondence of the same nature I realized this was not the type of website I wanted to do business with, but it was too late now. I was basically told that my return would have to be sent back to China and besides that it would cost me another approximately 10% for the return to them. The person I was corresponding with suggested I try to sell them to a friend which I ultimately did at a loss just to be done with the whole thing. Lesson learned went out and bought them at a local sports store for a higher price, but I knew that they would at least stand behind the sale.

N
N
nobling
US
Feb 02, 2017 10:26 am EST

I ordered December 30, 2016 through a website UGGBOOTSAUSTRALIA.com everything looked legitimate. I received an e-mail invoice stating what I had purchased and the total amount of $216.00 for 3 pairs. On January 11, 2017 I received ONE large box that smelled terrible. I opened this box to find TWO UGG boxes and the chemical smell was overwhelming. Upon opening the boxes, the first box had one pair of UGG boots in it with 1 single boot "which is half of the third paid ordered" and the color brown had stained the colored gray boots in that box. I opened the second box and there was the second pair of UGG boots with the other single UGG boot to match, what was in the first box. These came from China, totally fake, the sizing is wrong, the wool inside is fake fur. The worst part is the smell, the odor coming from these boots and the boxes was so intense. I went onto the website to return them and you have to send an e-mail to "uggonlinestore7x24" which is never responded to. Then I get my credit card statement and they actually charged me $265.00 not $216.00. I have filed a dispute with my credit card company and keeping my fingers crossed. I did notice the website is gone and a new website has opened called UGG CLOSET... BEWARE, I still can't get the smell out of my house.

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  1. Ugg.com / Deckers Outdoor Contacts

  2. Ugg.com / Deckers Outdoor phone numbers
    1800 844 665
    1800 844 665
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    100%
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    Australia
    +1 (888) 432-8530
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    United States
    +44 808 189 0015
    +44 808 189 0015
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    United Kingdom & Rest Of Europe
    +43 800 802 579
    +43 800 802 579
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    100%
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    Austria
    +33 805 080 115
    +33 805 080 115
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    100%
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    France
    +49 800 724 4573
    +49 800 724 4573
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    100%
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    Germany
    +39 800 596 837
    +39 800 596 837
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    100%
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    Italy
    +31 800 360 0000
    +31 800 360 0000
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    100%
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    Netherlands
    +86 400 019 9177
    +86 400 019 9177
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    100%
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    China
    More phone numbers
  3. Ugg.com / Deckers Outdoor emails
  4. Ugg.com / Deckers Outdoor address
    1325 Avenue of the Americas, Floor 21, New York, New York, 10019, United States
  5. Ugg.com / Deckers Outdoor social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Ugg.com / Deckers Outdoor Category
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