Ultimate Properties’s earns a 1.0-star rating from 7 reviews, showing that the majority of clients are dissatisfied with real estate services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I applied to rent a home from Ultimate Properties on 8/13 and paid $150 for the rental application
I applied to rent a home from Ultimate Properties on 8/13 and paid $150 for the rental application. They said the home would be ready by 8/16. But after they took my money, they told me the house wouldn't be ready for another week because of repair delays. It's been three weeks now, and they won't answer my calls or emails. They're still accepting applications even though I'm homeless because of their terrible business.
Rental Agency dont disclaim in the application process that having an existing or previous bankruptcy will be an automatic decline of
Rental Agency dont disclaim in the application process that having an existing or previous bankruptcy will be an automatic decline of application. In fact, the process even asked if you have had a bankruptcy and the details of it. Had this information been disclaimed I would not have paid $99 for the application fee. with in 12 hours I received an email that we were declined due to this fact. Even though I make more than enough to qualify and have a credit rating of over 700.
Kings Property lease
Kings Property lease. Our lease was up 3-30-22, we turned keys in and still havent received the final close out and deposit. We have made repeated requests for them to mail us or fax us or email the final breakdown to no avail, we still waiting for our close out paperwork. Its now the end of June, 2022. Is there a law that states they have to respond with a certain time line? They keep saying it was mailed out, yet we have nothing from Ultimate Property Management. Why cant it be sent as they sent the lease via DocuSign? Its ridiculous how many times weve had to call them to request the close out paperwork. This is very unprofessional of them to keep us waiting.
Is Ultimate Properties Legit?
Ultimate Properties earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Ultimate Properties. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Ultimate Properties has claimed the domain name for ultimateproperties.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Ultimateproperties.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
A trust mark has been identified for a ultimateproperties.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- While Ultimate Properties has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Ultimate Properties protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Ultimate Properties has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
So, I had this problem with water damage in one of the bedrooms
So, I had this problem with water damage in one of the bedrooms. The ceiling started showing signs of damage, with water running down the wall and making the paint all bubbly and sticky. I wasted no time in reaching out to Ultimate Properties to let them know about the issue. They gave me the contact info of a vendor who supposedly operates in *** (we're in AZ), but turns out he doesn't work for them anymore. So, I called Ultimate Properties again. Can you believe they didn't think what I said was true? I mean, seriously?
Anyway, this morning I woke up to find that the leak had spread to the other bedroom's ceiling. I told them again that they need to fix this ASAP before mold starts growing and the affected bedroom becomes uninhabitable. It's been almost 10 days since I made the claim, and still no resolution. They replied once more, saying that the vendor is still around and will get to me whenever he's back in town.
Now, here's what I don't get. Both of my children live in those rooms that are affected. Why can't they just help me out instead of giving me the runaround? It's frustrating, to say the least.
Me and my husband, we applied for a rental house at Ultimate Properties
Me and my husband, we applied for a rental house at Ultimate Properties. They told us we were the first ones to apply for that house. We paid all the fees and gave Wendy all the info she needed that same night. We thought that, like other companies, they would give the house to the first person who qualified. But after waiting for five days, they told us that Lupe, a different person, would handle our application. We called every day for updates, but it seemed like everyone was always in a meeting. Finally, a week later, they told us that even though we were more than qualified, they rented the house to someone else. At this point, they should give us our fees back because they gave the house to someone else even though we met all their requirements.
On November 19, I paid Ultimate Properties $144 to process three rental applications for a condo at ***
On November 19, I paid Ultimate Properties $144 to process three rental applications for a condo at *** because *** said no applications had been submitted and the condo was available. The next morning *** emailed me she was not processing our applications. The reason she gave did not apply to that property. I emailed information from the property manager, *** Govern. *** then emailed she had approved another application and accepted a deposit. I requested a refund of the fees since Ultimate Properties did not perform the agreed upon service. When I called, *** refused to refund my money and claimed she could not connect me to her supervisor nor the company owner. She also refused to give me their names. I filled a claim with my bank. To date Ultimate Properties has not refunded my money, relinquished claim not contacted my via phone nor email. *** said their practice is to accept three applications for each property and select the best application, but not refund any money. That means for every set of applications, they cheat two sets of people whenever possible.
Ultimate Properties has been the worst rental company I've ever dealt with
Ultimate Properties has been the worst rental company I've ever dealt with. My mom was sick with cancer during the Covid-19 pandemic, but they insisted on inspecting the house and ignored our requests to schedule visits when she was out for appointments or not at home due to her weakened immune system. When we moved out, the house was in better condition than when we moved in, and we even hired professionals to clean it. However, they just refunded us a measly $29 and claimed that the house was dirty, the air filters were filthy (even though we replaced them upon their arrival), the carpets needed another cleaning, the blinds were chewed and broken (they were already like that when we moved in), and they had to do some landscaping (even though the backyard was all rocks and the front yard only had one tree with fallen leaves since it was winter). They deducted $190 for carpet cleaning, $120 for house cleaning, $315.40 for fixing the blinds and replacing air filters, $290 for a dead tree replacement, and $120 for landscaping. I've attached photos from our professional carpet cleaner and the house after it was professionally cleaned.
Ultimate Properties Reviews 0
If you represent Ultimate Properties, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Ultimate Properties
One of the key strengths of Ultimate Properties is its extensive knowledge and experience in the real estate market. The company's team of professionals possesses a deep understanding of the industry, allowing them to provide valuable insights and guidance to clients. Whether you are a first-time homebuyer, an experienced investor, or looking to sell your property, Ultimate Properties has the expertise to assist you in achieving your goals.
Ultimate Properties takes pride in its commitment to delivering exceptional customer service. The company understands that buying or selling a property can be a significant life event, and therefore, they strive to make the process as smooth and stress-free as possible. Their team of dedicated agents works closely with clients, taking the time to understand their unique needs and preferences, and tailoring their services accordingly.
When it comes to buying or selling a property, Ultimate Properties offers a wide range of services to meet every client's requirements. From conducting thorough market research and property evaluations to negotiating the best deals, their team is equipped with the necessary tools and resources to ensure successful transactions. They also provide comprehensive marketing strategies to help sellers showcase their properties effectively and attract potential buyers.
Ultimate Properties understands the importance of staying up-to-date with the latest trends and technologies in the real estate industry. They leverage cutting-edge tools and platforms to streamline processes, enhance efficiency, and provide clients with the most accurate and relevant information. This commitment to innovation sets them apart from their competitors and allows them to deliver exceptional results.
In addition to their expertise in residential real estate, Ultimate Properties also offers services in commercial and investment properties. Whether you are looking to lease office space or expand your investment portfolio, their team can provide valuable insights and guidance to help you make informed decisions.
Overall, Ultimate Properties is a trusted and reliable real estate company that consistently delivers outstanding results for its clients. With their extensive knowledge, exceptional customer service, and commitment to innovation, they are the ultimate choice for all your real estate needs. Visit ultimateproperties.com today to experience their excellence firsthand.
Overview of Ultimate Properties complaint handling
-
Ultimate Properties Contacts
-
Ultimate Properties phone numbers+1 (623) 376-8870+1 (623) 376-8870Click up if you have successfully reached Ultimate Properties by calling +1 (623) 376-8870 phone number 0 0 users reported that they have successfully reached Ultimate Properties by calling +1 (623) 376-8870 phone number Click down if you have unsuccessfully reached Ultimate Properties by calling +1 (623) 376-8870 phone number 0 0 users reported that they have UNsuccessfully reached Ultimate Properties by calling +1 (623) 376-8870 phone number
-
Ultimate Properties emailsryan@ultimateproperties.com99%Confidence score: 99%Managementvanessa@ultimateproperties.com98%Confidence score: 98%Financelacey@ultimateproperties.com97%Confidence score: 97%Financemike@ultimateproperties.com96%Confidence score: 96%Managementsavannah@ultimateproperties.com95%Confidence score: 95%krystal@ultimateproperties.com94%Confidence score: 94%Saleswendy@ultimateproperties.com93%Confidence score: 93%Managementamanda@ultimateproperties.com91%Confidence score: 91%info@ultimateproperties.com90%Confidence score: 90%Supportmonique@ultimateproperties.com86%Confidence score: 86%
-
Ultimate Properties address8518 W Deer Valley Rd Ste 100, Peoria, Arizona, 85382-5388, United States
-
Ultimate Properties social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!