Ultra Lean Green Tea review: Ultra Lean Green Tea - Scam 396

i wish i would've read this before i got the free sample - they charged me the 4.95 for shipping which is fine but i looked and they have charged me another 34.95 - and i dont know what for! i am currently on hold right now and i'm gonna get this straightened out i'm SO PISSED!

testing commenting system

i just got through to them; i was told that i was credited my $35 and everything was cancelled - i am calling my bank tomorrow to make sure nothing else will be charged to my account - I"M SO PISSED OFF! i wish i would've read all this before hand!

I did pursue in buying this product and it was only because some of my friends have this product. I bought the trial and was aware that they would charge me $70+ for the second product after 15 days of the trial. Now... I never recieved the first trial and they now charge me for the second order. Why am I being billed for something I never recieved? It took me 30 minutes to get connected to someone from the company and all they told me was that they will have the corporate people help me. Now... I dont understand why I cannot talk to someone right away about the money they are charging me. They CLAIM that the product was shipped to my house in July and then again today! OUt of all days... today! Now... i live alone... and I do NOT have any product of such. This either makes me believe that the company is very inaccurate adn irresponsible OR there is a neighborhood theft around! And if there is a strange thief... why is he stealing this product? Now... should i be responsible for something like this? Should I have to pay the fees for something that i did not recieve?

I got scammed too! Same thing happened. You haveto call your credit/atm card holder and have your card canceled (they cant charge it as fraud since you autherized it) and they'll send you a new one. Good luck. :)

Hi,
I just recieved my product and was searching for a 1-800 number to call cuz there was no dosage, when I found all these complaints. I tried calling too but what I eventually did was call my card holder and since I intially autherized the charge, they cant report it as fruad and stop the payments but, they canceled my card and are sending me a new one. I would def suggest doing that. Then log on to the Better Buisness Bureau and report them for fraud. Good Luck :)

Like you, if ordered the FREE SAMPLE, and agreed to pay postage. Today, 8/26, I find I am charged $69.87. I did call the # you posted, got thru quickly and had my account canceled. The customer service rep told me the terms and conditions state that we will received new shipments. I told him I wanted my account canceled and I would refuse the shipment I was charged for. He assure me he was crediting my account as we spoke. We will see. Try calling during the week, they seem to answer the telephone quickly. By the way, I did call my credit card company and filed a complaint.

Thanks for your help.

i recieved my ultra green tea yesterday, .. im hoping it works, , , it looks crappy for a 70 dollar product ...i googled it to see what people thought about it and i came across this page... i immediately called the 1866 number and had it cancelled ..luckily i havent been charged 70dollars ... i asked for a cancellation comfirmation number and i think every one should do the same when they call to cancel just to be on the safe side... i would be soo mad if after they claim to have cancelled my order they stil charge me

I am so thankful for this complaint board that I wanted to add my personal experience. Thanks to all of you whom warned everyone else of possible charges, I was able to act quickly. I had already ordered my trial membership before I decided to look into this product more. I found this complaint board and immediately cancelled my credit card, wrote a letter and called them as well. Thanks to this board, I believe they are making greater efforts to improve customer service. I ordered on a Friday and called to cancel on that next Monday (thx to the complaint board). It took a total of just three minutes to answer my call (called at 12:30 on my lunch break) and the customer rep. (Aaron) helped me right away with no questions asked. I wouldn't have been able to do so without the phone number and mailing address found here.

Can someone please help me they wont stop charging me and i dont know how to send this back or the numbers ive been given are all fake!a

I got ahold of some lady and she said as long as i send back the product they will credit me back my 69, has anyone done this and gotten back theyre money? Im soo pissed!

Offered free trial but charged my credit card and sent me another order 3 weeks later and charged my credit card again. I don't want this product and did not order it.

I called and got through almost immediately. I spoke to a "Philip" and was given a confirmation # to cancel any further charges. I was only charged the $5.99 as far as I know because I only just got it and read these comments. What a ripoff! WHen I called he offered to sell it to me for $35.00 / month. Weird.

I "RUSH" ordered the 14 day trial of the ultra lean green tea and weeks later have still not received it. Now I have been told it can take 4-6 weeks for delivery as it could get held up at the border coming into Canada. There is a spot on the order form that you have to "unclick" otherwise you are ordering a bottle of pills as well. I phoned immediately after making the mistake and have been told every day since (over two weeks) that they will be crediting my VISA. Each day I phone they say there is a problem and it will be yet another 5 business days before anything will happen. This company is ripping people off, DO NOT order!

Well i just went through another bout with power tea today
Since i talke to the manager, his name is Corey, if anyone should want to call him about your complaint calll the number [protected]... Corey is the one i talked to last week that said, he saw that nothing had been done on my account to refund the money... etc... and that he would take care of it personally, i waited 5 days as he suggested for it to go through...today was that day...
Well he said i am sorry i did not call you back... he said alicia was right that because i did not trust them and put a charge back on them through the fraud department... that there was nothing they could do now...hhmmm...
you mean corey you have your product back and my money and there is nothing you can do about giving me my money back?
i said well why cant you issue me a check...
oh we cant do that because we have done that before and fraud was committed on them so they dont do that any more
...He did however offer to send the product back to me
I SAID NO IF I WANTED IT I WOULD HAVE ORDERED IT
I TOLD HIM THAT ON THE INTERNET THERE ARE SEVERAL PEOPLE WHO HAVE COMPLAINED ABOUT YOUR COMPANY AND I PLAN TO TAKE IT TO THE POSTAL INSPECTOR...
HE WAS CONFUSED AS TO WHAT THE POSTAL INSPECTOR HAD TO DO WITH IT...
I SAID BECAUSE YOU ARE INVOLVING THE MAIL IN YOUR FRAUD...
I TOLD HIM MY BANK WOULD BE CONTACTING HIM AGAIN...
ALL I WANTED WAS MY MONEY BACK... YOU HAVE YOUR PRODUCT BACK AND I WANT MY MONEY BACK...
I TOLD HIM HIS COMPANY HAD NO INTEGRITY... HE SAID WHAT DOES INTEGRITY HAVE TO DO WITH IT?
HE THEN STATED...WELL IF I GIVE YOU YOUR MONEY BACK I WILL BE ADMITTING THAT A FRAU D TOOK PLACE AND THEY IMPOSE A FINE OF 45.00
HE SAid i will give you your 34.95 back if you will pay the 45.oo fine.

So in essence this is your way of pleading the fifth is is corey?
he would not answer...

I then called my bank back and explained what he had told me
about agreeing to the charge back...
He also mentioned about the people who were on a monthly
I told him i better not be on a monthly, , he said no your account is closed and you called in within the time limit... but that because i contacted my bank and didnt trust them... to issue me the refund... it was out of their hands ...
what they did was
state the charge was valid, very quickly and they did not verify
i sent it back...
so as of today they have their product and my money by manipulating between time i sent it back to them...
also what is on my side is that on my bank statement there are two seperat charges. one for 4.95 for the introductory trial product... which is the one i approved and the one
for 34.95 which by manipulating the words, fine print, and check boxes, fine print, THAT I DID NOT ASK FOR OR APPROVE

I FEEL LIKE I HAVE BEEN MUGGED...

THEY ARE NOT ADMITTING ANYTHING...THEY SURELY DID TRY TO GET ME TO THINK THERE WAS NOTHING THEY COULD DO AND THAT THEY WOULD MAKE IT RIGHT BY SENDING ME
THE PRODUCT BACK... I SAID NO...
I HAVE CORRESPONDED WITH MY BANK AGAIN TODAY AND
POINTED OUT THE DATES OF THE INITIAL CONTACT AND
WELL EVERYTHING...
COREY REFUSED TO CALL MY BANK TO STRAIGHTEN IT OUT ALSO...
BUT MY BANK SAID THEY WOULD CALL HIM.. AND ASK IF HE GOT THE PRODUCT BACK...
SO I AM WAITING PEN IN HAND, , , , PROOF IN HAND AND AN APPOINTMENT WITH THE POSTAL INSPECTOR... FOR AN OFFICIAL FILING WITH MY SISTER BY MY SIDE, WHO IS THE HEAD OF THE POSTAL WORKERS UNION AT HER SIGHT AND
SHE IS THE ONE THAT SENT IT BACK TO THEM...
WE WILL SEE... MORE LATER

Also happened to me..got charged 70 bucks and now they keep sending it to me! >=(

This is not improving and this "company" is a complete scam. The product is worthless and the terms and conditions are hidden and designed to be secretive and steal money through our credit cards -- clearly as evidenced from all of these postings. I sort of feel sorry for "Denisha" who works an 8-hr shift on the customer service line taking calls that are 100% complaints. But not so much that I won't hound her supervisor for unethical business practices and - of course - dispute the charge on my credit card.

I agree that this is a scam. I remember seeing Oprah approving this tea. So like many others I trusted this site. I was told that I would have to pay 6.95 for shipping and handling. But when I checked my credit card statment online it was 6.95 plus 39.95. There were no mention of paying the 39.95 so I called them and they told me that I hadn't put a check mark in the hidden box saying that I wanted the product for 39.95 extra. Now I called the company and talked to a Janda and she told me that my credit card would be credited within 7 to 10 days. This scares me. With all that I hear on this sounding board it all sounds like a big raquette. Who do we contact? How do we get our credit back? There must be a way to stop this scam. I'm so pissed off. Never again will I pay until I get the goods first. Isn't it the way it should be!

That's weird because today is 8/28 and their charge - unauthorized- is sitting in my pending on my checking account! I called customer service and said I did not authorize anything, plus I spoke to someone the day I put in my order and told them - do not send me anything additional!

Guess what I was told - that didn't count because that's a sales line not customer support- and it didn't matter that I told them!

I am charging them with fraud and going through my bank to stop this payment and to get a refund - I suggest you do the same!

Just for everyones information, the 14 days starts the day you order not the day you recieve it. I called the company to enquire about same after reading these problems. The company offered to extend my 14 days from today the day I recieved it. They were very pleasant and more than happy to extend the trial. when I agreed to purchase the tea they also signed me up for free coupons etc. The number they gave me to cancel has no records of my order. [protected]. When I called the company today the guy gave me another number to canel which was. [protected]. hope fully all works out for me, and everyone else.

After reading all this I decided to cancel my membership. I call the [protected] number, spoke to chesley. No hassel so far, they gave me a cancelation number. All restated that all orders would be canceled as of todays date Aug 29/08. Hopefully all goes well and thanks for the heads up.

THANK YOU, THANK YOU, THANK YOU SO MUCH EVERYONE THAT POSTED ON HERE! This was so helpful. I called [protected] and gave my name and zip code and they cancelled my account.

Oh my goodness, yeah, I totally got a bill for $69.87 like 3 weeks after I received the "free sample".
It IS very deceiving. I'm not even sure if it's effective at all.
Are the results visible like after you're through with the can?
I agree, it must be a rip off. I Just canceled today with one of the representatives.

I has purchased on a trial basis, a month supply of green tea helping in weight loss. I had to only pay for shipping (6.95$) which I did. But, then I get charged another amount and this time it is quite higher : 69.87$ and I haven't bought anything else, was never told I was going to be charge any additional amounts. I have called the number that registered on my credit card for this charge : [protected]) and a woman named Joan told me that if I returned the product I would get a full refund because I threatened her that I would declare this a fraudulent practices, needless to say, I am not a happy camper.

Sincerely,

Luce Daigneault,
Quebec, CANADA

I am here today checking on any other postings,
and i wanted to mention to all that when i told corey, the manager, of the postings on the internet about power tea...

because he was insisting that " that i misunder stood, and couldnt read, and that there was no small print"...

He stated that they are there because they mis understood
also...
so in my opinion, they know perfectly well what they are doing, and are refusing to return my money because it is an admission
of guilt...especially when i am and i hope other will file a complaint with the postal inspector... for using the mail to defraud people, and that is a felony...

oh by the way, my bank is helping me...
They will be shut down when the postal inspectors, get involved

i am also going to email Oprah and O magazine and thank them for there endorsement of this fraudulent company, , , ,
maybe if she looks into it, , she will mention it on her show so others will not be mugged by theses people...

Luckily I used a card that has no more available credt..so i got the samples and they cannot charge me.
It takes about a month to get the samples. I had about given up ..and then they showed up. I have been using them for 5 days and I've lost a few pounds. Honestly I have been a big skeptic about diet pills and so forth and decided to try this at last resort.
So, I cannot say I can complain so far. I have not been charged for the 70.-$ and it has been over a month.
Then again, they may have not been able to because the card will not let them :).
Sorry to see all the problems with them, but I do have more energy, feel better, my metabolism is super fast and have had not side effects. I've lost a few pounds (which I haven't been able to do for about 10 years) and feel hopeful that I'll lose 10 more soon.

I would suggest using a card with only enough credit for the samples.
Sounds shady..but it worked for me. I'm kind of sneaky about things like this.
I don't want to get ripped off either so I don't give them the ability to do so.
It seems to work though..the product that is.
70.-$ is about what you'd pay in a store for similar.
It probably just puts some bad stuff in your system, but if you're like me..you'll do it just to lose some weight. Hopefully if there are side effects, they are short term.
Haven't seen any so far.
just wanted to clarify this for everyone.

I was also duped by the Oprah thing. I called immediately within 10 minutes and was told the refund would take 7 - 10 days! There was NOTHING they could do. I warned them everyone is on to them and they've been reported for ripping people off. Keep calling and harassing them - we are entitled to our refunds!

I am FURIOUS!

Can someone give me their phone#? Thanks

Look, there are THOUSANDS of sites and companies like these offering ### and u only pay S&H.

Look, order the sample, pay the S&H and the next day cancel your credit card. Or go get 5 prepaid credit card with 10$ on it, order the sample 5 times, have it sent to 5 dif addresses. When they try to charge more money, well there aint none left.

Now, some place dont accept pre-paid credit cards. Try it out and thank me later ;)

I too, was scammed! If only I had done a more thorough check of this company.! I paid $37..plus dollars, and $11, .05 for postage (paid by me at the P.O. before I could collect the package) 3 days later, my Credit card was debited with $69.87, plus the $37.00. I phoned the number I had kept... was told that the $69.87 would be credited (which it was) and at that time I cancelled everything. Then this month the $69.87 was charged again.! I phoned again to be told basically "too bad", that only 1 credit was allowed, and I had to pay this amount.! He tells me, that when I last phoned, I said "I would give it a trail and phone them back, if I did not want to continue. Bull...t.! I said no such thing.! So... beware. I wish I had been.

Fraud alert! I have ordered a free sample on Aug. 15 th, canceled out after 15 minutes, sent a letter, called back on Aug 19, Aug 25 ... even recorded the conversation, have the cancellation number, Jason 294, Britney 68...
a charge still on my card for 34.95..

I to have been charged on my credit card and did not receive any product as of yet.

I called the number on my visa bill (there is a number beside the charge) and they said it would be removed, well it hasn't.

Is there anything we can do to stop others from getting ripped off?

kathleen obrien
canada

Wow I almost got caught up in the scam for the ultra lean green tea. It sounded so great. Then I scrolled down and read all of the complaints.. Besides if it is so great why dont they sell it in health food stores. Beware of anything that apparently is so great but can only be ordered on line...

1- We have to cancel it within the following 15 days after placing our order. If order it and it's sent days later and we haven't yet tried it yet, how are we suposed to know whether or not we will like it to want our money back?

2- No one ever said that if I wanted ALL my money back I had to send them they remainder of the tea.

I agree the same thing happend to me, but they gave me my money back when I complained so maybe there is hope for you too.

If you used a debit card, call your bank, have then send you a new one, and activate it immediately. By doing this, your old card will be de activated. So, when this company tries to make a charge to your card, it will be declined.

btw, someone said to email OPRAH, I did.

ditto to all the above - I also saw this link from the Oprah site and unfortunately thought it was legit - being a link from there..

not.

the 70 hit my credit card today, I have no sample...
I did have a call from someone couple days after my order and I insisted he confirm there would be no other charge except the 6.00 for 'free trial ' - he said no problem...

I hope i can get my money back -- thanks for the update everyone.

you guys must have ordered from the wrong place then. i ordered the 30 day free trial. it arrived within the week and i was only charged for shipping and handling.