Ultra Lean Green Tea review: Ultra Lean Green Tea - Scam 396

Hey, same with me. The manager is named Falon. I have spoke to her twice and she won't answer the phone now. She promised the charges would be removed two months ago. that has not happened. I did not authorize additioanl charges on my card. In fact I called them to tell them I did not want to be on the auto ship program whereby they ship to you every two to three dweeks and charge your account. It appears they are floating (kieting) money. EX: charge you card the amount of $69.87
and it makes their bank account look good. They promise a credit when
the customer complians or calls in to request a credit. They either don't credit your card or they give you some phony excuse. Today the excuse was "my credit request got stuck in the "q" and theyare pushing it through."
This is a scam and they are frauding the public.

Please to to the Department of Commerce State of Utah and make a compliant. Here is the number [protected] or go to www.consumerprotection.utah.gov Fill out a complinat online and FAX it to [protected]. Please don't allow these rip offs to continue. Put a dent in their sales organization by filing a compliant.

Also please forward this information on to everyone in your e-mail address book. Request that they forward it on. This will put them out of business.
If we don't do this, they will continue ripping off the public, your friends and family and mine.
Go to all the blogs and information the public of the scam. You can paste and cut the information into the blog or e-mail so it will save time

Go get em amigo!
Thanks
Darby

Hey, same with me. Thanks fro al the information on where to report. We al need to get right on this. The manager is named Falon. I have spoke to her twice and she won't answer the phone now. She promised the charges would be removed two months ago. that has not happened. I did not authorize additioanl charges on my card. In fact I called them to tell them I did not want to be on the auto ship program whereby they ship to you every two to three dweeks and charge your account. It appears they are floating (kieting) money. EX: charge you card the amount of $69.87
and it makes their bank account look good. They promise a credit when
the customer complians or calls in to request a credit. They either don't credit your card or they give you some phony excuse. Today the excuse was "my credit request got stuck in the "q" and theyare pushing it through."
This is a scam and they are frauding the public.

Please to to the Department of Commerce State of Utah and make a compliant. Here is the number [protected] or go to www.consumerprotection.utah.gov Fill out a complinat online and FAX it to [protected]. Please don't allow these rip offs to continue. Put a dent in their sales organization by filing a compliant.

Also please forward this information on to everyone in your e-mail address book. Request that they forward it on. This will put them out of business.
If we don't do this, they will continue ripping off the public, your friends and family and mine.
Go to all the blogs and informa the public of the scam. You can paste and cut the information into the blog or e-mail so it will save time

Go get em amigo!
Thanks
Darby

This law firm will file a class action law suit. They can be reached on the same site that, compliant board.com
I have contacted them and would like support. Cost nothing unless they win. If nothing we cn give theim hell and make their lives miserable like they are doing to many others. (Ultra Lean Green Tea need to be put out of business.)

Thanks

Schneider Wallace Cottrell Brayton Konecky LLP. We will respond to you as quickly as possible.

Well I have to say I'm amazed! After all the run around I did finally receive my credit. It just hit my account today.
Hope you are all as pleasantly surprised as I was.

I also bought this product and have a different opinion about the company. I signed up through a google link and have had no problem getting ahold of the company, as I have called them twice. I just went to the offer page and the phone number was on the top left of the page. When I called in, i was on hold for about 40 seconds. Don't know where you bought the product from, but i have no issues with the company or the product. Oh, and the monthly cost of the product was stated right under the order button. I guess I actually read what is put before me... maybe y'all should do the same.

I had been referred by a friend to buy this product and so I searched for the site to buy it from and found these complaints but I don't think that they hold water.
I was initially scared away from the product by the complaints I found but my friend was adamant that it was something that I should try due to the success that they have had.
I then went through the website and was able to find their customer service number right away which I then called and spoke to an agent that was friendly and professional and was able to address all of my concerns that I had after reading some of the complaints on this forum.
I went ahead and ordered the product and and an extra supplement from them at the same time, knowing that I would be treated as they stated in their"terms and Conditions" based on whether I called in to cancel or not. I received my products in about 4 days and have been using them with good results.
This product has helped me to get off of diet soda and gives me the energy to make it though the day without crashing and I have also lost about 5 pounds since I started.
I have also referred this product to some of my co workers only to have them deal with the same concerns which I explained didn't seem to be warranted based on my experiences.
That is why I am responding to this forum at this time. I want to make sure that people who can be helped as I have will have the opportunity to do so. I also want to make sure to share my positive experience with this forum so that things are brought into perspective and let people know that the buyer should always do their due diligence and take responsibility for their actions as should the company who sells a product or service.
I have made many online purchases and most of them have been very pleasant and productive as has my purchase of Ultra Lean Tea.

I have been looking for something to help me lose weight and came across the ultra lean green and your complaints about it, but I decided to go ahead and purchase it anyway because I have heard good thing about green tea and here is what my experience was:

1- They do have a valid telephone number that is answered by someone that speaks English. (big plus for me, unlike software giants, you know who you are)

2- I did have to sit on hold for about 7 1/2 minutes until my call was answered, but that is at least better then my internet provider who is usually 45 minutes.

3- I have actually felt a little more energized by the green tea.

4- When I ordered my sample I read everything on the 2 pages and they clearly tell you that it is a trial and that if you don't cancel it then they will send you a new shipment each month and you will be charged. (sorry Darby)

5- They give you a money back guarantee.

All and all I have been happy with it and will continue using it, I don't really understand some of the complaints because I do most of my shopping online and I have bought items that have had hidden fees that were not anywhere on the site, but this company has everything spelled out pretty clear all you need to do is read it before you buy it, it is people like you that complain about Walmart, Kmart and who knows what other companies usually because of something that you neglected to read in the first place.

I ordered the Green Tea, free, after I went on to see the complaints, then I E-Mailed them immediately to tell them I did not want the tea anymore, and to cancel my order...My order of green tea came in and I was charged 68 $ ...I will never order anything from them ever again...I am pissed too.

I was charged 68$ for Green tea that was supposed to be free...I don't want anymore of that Green tea, and I don't want anymore payments to be taken of of my account. I am gonna block any payments of your company and never gonna purchase anything from you ever again. I am gonna pass the word around...

This is criminal! DO NOT ORDER THIS FREE TRIAL, IT IS A TOTAL RIP OFF! THEY WILL CHARGE YOU 69.00 PER MONTH AND EVEN THE FREE TRIAL IS CHARGED 69.00 TO YOUR CREDIT CARD.

October 23, 2008

I have received the order of Ultrea Freen Tea after I sent you a E-Mail on that same day that I did not want it because, I went on that site and there was too many complaints of fraud on you part..They were right! i don't ever want you to take any payments for Green Tea on my Visa Card. I advised my bank today, October 23, 2008 that you were a scam...I am printing this E-Mail as proof that I sent you this, on 23/10/08. I will tell everyone I know about your company.
Flora Richard

I agree with all the complaints that you have received.I had sent an E-Mail on the same day that I ordered the Green Tea after going to see the complaints. Boy, were they right! I am gonna send a E-Mail to everyone I know and don't know to tell them about this...

**ATTENTION DARBY** This is Falon the manager of customer service for Ultra Lean Green. I would just like to let you know that you should call our customer service number [protected] and let me help you. I do believe I know excatly who you are and that your account has been completely refunded as per my conversation with your "lawyer" so I'm not sure why the complaint.

Thanks and have a great day

Falon
CS Manager

Hello, this is the manager of Customer Service for Ultra Lean Green. Just letting you all know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is [protected]. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can.
Have a great day

Ultra Lean Green

Want to share that the same thing happened to me when ordering UltraLean Green - I agreed to pay for the shipping and handling since it was a FREE month's supply. Waited for about 3 weeks for product to arrive - it came alright in a package with no explanation or "how to use". Two days later a debit was charged on my checking account indicating $70.
Called and found out that my 14 days of trial (which I did not know about) expired and that was the reason for the charge for another months supply.? Immediately called company and cancelled. Representative on phone knew of the gimmick and informed me that he would credit my account. That was 2 days ago - still no refund. I can't believe how many people have been duped by this - thought I was the only one.

I'm furious with this company! First of all, it's incredibly difficult to reach them to cancel your order! I tried calling right after I ordered my free sample, and the number that was listed did not work--I wasn't put on hold...it did not go through. Second of all, I had assumed that once I got the tea, I would call in and tell them I wanted to cancel, I figured they would give me a number, but there wasn't one. So, then I assumed (I will never assume again) that there was no way juice packets would cost more than 20-30 dollars per container...WRONG again...and not only that, I paid 74.99 for the first one BECAUSE of the shipping and handling. After that, I was charged 69.99 (without the shipping and handling--how nice of them) for the second one.

However, I will say that once I called, they offered to refund the last thing that was shipped if I returned it. I encourage you guys to do the same. They were friendly about it, although I don't know that I trust them to do it...I may put a hold on my bank account for them...this is ridiculous!

I too was scammed by these crooks. I've also noticed they have changed their website and their terms and conditions since I've ordered the tea. You have to dig into several links on the website now to find the terms and conditions. They are not the same wording as when I ordered my tea. I called several times and the reps were rude. I asked to speak to the supervisor, and amazingly, they were all busy and I would have to call back. They send you to email to leave a message that nobody will ever return. The ### I did talk to said she would refund my shipping and handling if I returned the tea but that didn't happen. I asked my bank to issue a new debit card number just in case they tried to bill me again. After several calls I made a report with the Utah Better Business Bureau. Within 2 weeks I had my shipping and handling and the 69.95 back in my account. ALWAYS file a complaint with the BBB. Companies don't like that!

Please...DO NOT ORDER THIS PRODUCT. It is a rip off. It took over 3 weeks for me to even get my sample tea and by then my account was already charged $69.87. When I called to cancel and try to get a credit they told me it was past the 14 days. I told them that I had just received the product but they just didn't want to hear it and was not helpfull at all.

You can email the Better Business Bureau of Delaware. If enough of people do it, maybe they will do something about this company that is a complete rip off!

I signed up for a trial of this product. 2 weeks later my credit card was charged $69 dollars for something I did not reorder. As a matter of fact, this product is terrible. Please advise.

I also made the mistake of ordering without reading all the terms and conditions. The phone number helped, but they never answered and I didn't have hours to waste waiting. I actually called my bank and reported my debit/credit card stolen so that I could cancel it and prevent them from taking more money because my account was empty and I didn't want to deal with overdrafts. I have to go in and get a new card, but I'm relieved to have them off my back.

This product taste awful and they keep sending and charging your account. The do not return phone calls and their customer service is horrible. The will not refund my money. Do NOT do business with these people. It is a total ripoff

I PAYED FOR POGO AND NOW CAN NOT GET INTO IT. ALSO A FREIND LOST HERS TOO. WE HAVE TRIED MANY TIMES AND IT IS NOT COMING IN.

I totally agree with this, this company is a scam. I was told that when I cancel that I could bill it again for another month and get my money back on the first month and only pay 30.00 for the second month once the 70 was refunded. yeah right they charged me 2 times for 79.00 I called my bank and reported it to my bank, they are refunding me the entire amount. and reporting the company for fraud. Gotta love Bank of America.

Also if you look at the top of your screen if you have google, It says on here ads by google and ultra lean green tea is one of the ads. How sad is that. I just got a giggle out of that and had to share. I called again and cancelled for the third time today, got a cancellation number and all again. PLEASE PLEASE PLEASE DO NOT FALL FOR THIS SCAM. It has taken me nearly 3 months to get this issue resolved now my bank is the one doing the solving not me anymore. Thank goodness. Hope this helps some poor person out there who is thinking about trying this product, save yourself the hastle and dont. bottom line.

Normally, I avoid discussion boards/complaint columns b/c they tend to not matter in the end. But to ANYONE who reads this, Ultra Lean Tea is a ripoff! I called to be reimbursed for the UNAUTHORIZED CHARGES, and the "MANAGER" HUNG UP IN MY FACE! How's that for customer service! I was a regulating agency I would SHUT THEM DOWN! It's deplorable that these people can scam scam scam and there is no appellate jurisdiction for the consumer.

Be aware that not only is this criminal but very hard to get resolved when you discover you have been taken advantage of. I don't remember "terms and conditions" but if you see the box before you check it please read carefully. First if you want this product it is NOT FREE unless you return the unused portion before the 14 day trial period. So then it has cost you the original shipping and to ship back. If you keep it longer and do not respond they automatically put you in autoship and charge your card $69.87 for first the FREE Trial then in two weeks you get charged again for more product. In the "terms and conditions" you are also authorizing them to charge you for other items that you did not know were even a part of this program. Then when you try to call them you can never get through to even cancel. I was way to trusting I expected that paying for shipping and handling was a way to try this product out. Please be aware and careful when ordering...always read the terms and conditions.

Like all of you, I did the same thing...I only wanted the samples...no problem paying the s/h, but guess what! due to all this...I was charged a 39.00 over limit on my credit card, because I had NO IDEA that this would be done...so they told me they would take it off my card...which i'm sure they wont! one charge for 34.XX and one for 69.87!

Wow i'm sorry so many people got ripped of but i had a great experience with it. They give you a number to call on the same webpage as the one your signing up on, yes my was delivered a little late, but i just called and it came two days later. I was not charged anthing but the 5.95 and after i found that the tea was very energizing, but it wasnt helpin me lose much more weight then just workin out alone, i called and canceled it with ease.

Well, I guess I am not the only one taken. I just got my credit statement, and they got me for $140 for a "free trial". I called to get the charges taken off, and they hung up on me! No supervisors available at that company. I guess they are tired of being yelled at. Now I am disputing the charges with Visa and printing all of this plus the ad that says "FREE" all over it. If anyone is successful at having the charges dropped, please let the rest of us know how to do that, so we can put this scammer out of business!

What a scam. No telling how many of us they are ripping off. They charged my card the $4.95 shipping and 3 additional charges of $69.87! My credit card company is charging them back. I was able to speak to two people there (Misty 235 and a "supervisor" Alicia 125.) They say that the terms are clearly stated on the website?Furthermore, no paperwork came with the product stating any terms or contact information. I have been billed 3 times, even though I only received my one "free trial". They are billing this as ultragreenlean "software" and apparently are also known as REGNET and DIGITAL RIVER. Another contact # I have is [protected]. Please beware. I am willing to file as many consumer complaints as necessary-any suggestions? Thanks.

I had the same thing happen as all of you. Ordered it thinking it was cheap so what the hell? Received the product like a week later (after avoiding the sales calls that followed to give me more "free" offers). Hadn't even tried it yet before my bank account was drained with a $70 charge, so my card was denied at a lunch I was at. (THAT was fun.)

I called the number that was attached to the charge to get an explanation and heard the same as all of you "14 day trial cancellation, blah blah." I tried to reverse it, was told it was stated on the website when I ordered (I'd really like to know WHERE?)

They tried to have me order another sample and charge me $30 for it and then they would refund me the original $70 charge. I was pissed, said no and told him to cancel my acct. It had BETTER be canceled. Where is the BBB when you need it?

I ordered and read all fine print but never recieved my sample then I got 2 shipments at once and was charged! They canceled my account and refused to repay! Had to call three different 800 numbers befor I got through.

Big rip off, just discovering the $69.00 charges (3 in one day!)

My credit card is canceling the charges, no response from the company, I am shipping everything back with a request to refund, as well as to stop all future.

According to my credit card company this company is probably an empty office- they are SCAM artists.

I have also sent an email complaint to the Attorney General's Office in Utah.

Not sure if anyone will be able to find these people. I hope they do, and I hope they lock them up and throw away the key, because they are enjoying our money!

I got stuck too! W@hat a rip off! I finally got through to cancel my order 2 days ater i recieveed it and said that I did not like it and did NOT want any more But still got charge the $67.88 I can't afford to throw away that much $. I work hard for evey penny I get . Don't be scammed! Don't try this! A VERY UPSET PERSON!

Karla C in Pukwana SD

None of it is a scam. Companies like this are bound by law to disclose all information pertaining to what you're ordering & how much you're being charged. They are also held liable by the credit card companies. They cannot accept payment via credit card without upholding various security measures, credit card fraud prevention, etc. Bottom line... everything IS disclosed to you. Take the time to read the "fine print" and you wouldn't be so angry afterwards. Educate yourself and once you read the disclosure and you don't like what you're getting yourself into... don't order. It's very simple.

And for those who order via telephone, the sales rep. is bound by the same responsibilty & liability to disclose all information to you. Listen very carefully to what they're asking you and don't say "yes", "mhmm", "ok" or anything that can be construed as consent unless you understand. That is all a sales rep. has to hear to be able to sign you up for other products, auto shipments, etc. If you're not sure what the sales rep. is talking about... just say "No, thanks". You may need to say it many times as the sales rep. will continue with rebuttals. As long as you're saying "No" they cannot send or sign you up for anything other than what you initially called to order.

I hope this information is pertinent to someone.

I second all of the above.
A scammy slimy way to run a business, plus the stuff is disgusting smelling and tastes so toxic.
No matter what I tried to do I couldn't drink but one well...3/4. I tried mixing it with anything, the nasty taste was still there.
Then I looked and saw the sweetener on the label. sucralose. Don't even get me started on how bad that is for you. Type that ingredient into mercola.com.
and no managers or supervisors around, I still asked one to call me. Just to humour myself. I'm so mad. READ FINE PRINT... but I never got mine till 20 days, too late.
I'm calling my credit card company because I now can't get through to confirm my refund. This is scary...

i too ordered the ultra lean green tea trial packet for $69.87; i have filed fraud with my banking institution who will be investigating the company and i will also be filing a complaint w/BBB.

after speaking w/val id #122 at ultra lean tea she basically stated don't waste your time filing complaints w/agencies or BBB because they are backed up by BBB! this is rediculous and i will never support or puchase anything on line again!

I think the manager and the crew are full of it

They are getting people to write good things about them.

I called more than a month ago for my money and it still hasn't been refunded they always tell me.

"Ma'am you will see it in your account by the end of this week"

Pretty lame excuse I am so tired of hearing it I got charged 4 overdraft fee's because of them

I recommend you don't buy this product it doesn't even work. It just gave me really bad headaches and stomach pains. They also just rip you off.

They need to be put out of business they are SCAMMING people.

Thank You,
Celene

If you wish to contact me my e-mail is CLiborio172@yahoo.com
They are so freaking hard to contact this is so B.S.