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Union Park Automotive Group

Union Park Automotive Group review: Bait and switch

J
Author of the review
10:47 am EST
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My father bought 3 cars there that were supposed to be identical but I just realized they were not when I was recently in Delaware from Florida and sat in the back seat of one of the other cars. They have seat warmers..mine does not...all 3 cars were supposed to be IDENTICAL ...the other 2 are almost but my car PA707878 is not even close. They have black headliner mine is cream...they have rear heated seats..I dont...thier dashboard shows the date and gas gage is different..thier trim is silver mine is like wood

..they have lane change sound assist mine doesn't

The only way the cars would be bought is if they were identical so the salesperson lied to make a sale over $200k...they charged $4k to ship from VA to DE knowing car wasn't right..so they paid more money for my car based off of a lie...the cars aren't the same as promise.

Because of the decent why should we buy cars there again? And 3 at a time

.. you lied and were deceitful for a sale...refund the $4k or replace with identical car

Desired outcome: New car $4k refund

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  1. Union Park Automotive Group Contacts

  2. Union Park Automotive Group phone numbers
    +1 (302) 658-7245
    +1 (302) 658-7245
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  4. Union Park Automotive Group address
    1704 Pennsylvania Ave, Wilmington, Delaware, 19806-4020, United States
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  6. Olivia
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    Oct 25, 2024
Union Park Automotive Group Category
Union Park Automotive Group is ranked 673 among 1391 companies in the Car Dealers category