UPS review: UPS driver for Indian Mountain Road, Harrison, ID 83833

First off about 2 1/2 years ago our driver came with packages, I put my arms over the fence to get a package and he proceeded to throw it on the ground breaking it. Still have the broken light. He threatened me stating I would be sorry, several times. To this day he has not come near our home and has gotten better about putting packages behind a sign about a half mile from our house, but we keep asking for him to bring them to our shop. The other drivers bring packages to our home. Last week, because Amazon wanted a pickup, he put down the package was picked up but never was, UPS CASE number C-[protected]. I had to contact Amazon until they finally sent me a UPS label and drove 25 miles to ship it back to UPS because our driver refuses to do his job. We did have the package at the shop where he could of picked it up. His supervisor won't make Josh do his job! I am 73 years old, 4 foot 11, and have had 3 heart attacks along with parathyroid disease and have a hard time climbing up to the sign to get packages. As I said before, he is doing better, he was leaving them out in the field, it was like, where is Waldo...used to be a children's librarian and choir director. Please help us! I don't believe we are asking too much for the driver to just do his job! I have called the local UPS probably 40 times, and again today because he put up a notice "sorry we missed you" but no reason why. He did put up two notices after I finally got a UPS label...after the fact. HELP