UroTuning’s earns a 4.4-star rating from 7 reviews, showing that the majority of European car enthusiasts are very satisfied with aftermarket parts and accessories.
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To date I have ordered from UroTuning six times for a total of $2134.96 spent
To date I have ordered from UroTuning six times for a total of $2134.96 spent. They have gone above and beyond on every order. Customer service is outstanding, products are outstanding. One of the very few euro companies I trust. Don't waste your time on the other guys, buy from UroTuning.
Of the couple items I've purchased from UroTuning so far, I can say that they are a great company to buy from
Of the couple items I've purchased from UroTuning so far, I can say that they are a great company to buy from. I haven't had any issues, the customer service is amazing, and did I mention that their shipping times are probably the best in the business! I highly recommend this company for any OEM or performance parts you may need.
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Pros
- Wide selection of premium parts
- Expertise in European cars
- Competitive pricing and deals
- Fast, reliable shipping services
- Excellent customer support team
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Cons
- Limited Brand Diversity
- Premium Pricing Strategy
- Niche Market Focus
- Shipping Costs and Times
UroTuning Complaints 1
I bought a set of headlights on March 3, 2021, but they arrived damaged with several issues
I bought a set of headlights on March 3, 2021, but they arrived damaged with several issues. I have been trying to contact the seller through email, but they have not responded and the issue remains unresolved. The headlights I purchased are the Helix VW Mk6 Golf/GTi Mk7.5 Style Headlights with Chrome Trim. I received them on March 8, 2021, and installed them on March 11, 2021. However, I noticed that the left housing was melted and the right headlight's DRL module was not working properly. The adhesive holding the module came off just a few minutes after installation, and it only worked intermittently. I paid $449.99 for the headlights through PayPal, and my order number is ***. On March 12, 2021, I filled out a refund request form. On March 15, 2021, Aaron Hoover contacted me to start the refund process, and I promptly sent him the requested pictures. However, I did not receive a response for 5 days. After sending multiple emails, I finally received a response, but I was asked to send more photos and information. I sent the additional photos and information on March 23, but I have not received any further response as of April 1, 2021.
Is UroTuning Legit?
UroTuning earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for UroTuning. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
UroTuning has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
UroTuning has registered the domain name for urotuning.com for more than one year, which may indicate stability and longevity.
Urotuning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Urotuning.com you are considering visiting, which is associated with UroTuning, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
UroTuning as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for UroTuning have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
UroTuning website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Urotuning.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to UroTuning. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About UroTuning
Here is a guide on how to file a complaint against UroTuning on ComplaintsBoard.com:
1. Log in or create an account: If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title: Summarize the main issue with UroTuning in the 'Complaint Title' section.
4. Detailing the experience: Provide detailed information about your experience with UroTuning. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents: Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against UroTuning on ComplaintsBoard.com.
Overview of UroTuning complaint handling
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UroTuning Contacts
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UroTuning phone numbers+1 (813) 444-7021+1 (813) 444-7021Click up if you have successfully reached UroTuning by calling +1 (813) 444-7021 phone number 0 0 users reported that they have successfully reached UroTuning by calling +1 (813) 444-7021 phone number Click down if you have unsuccessfully reached UroTuning by calling +1 (813) 444-7021 phone number 0 0 users reported that they have UNsuccessfully reached UroTuning by calling +1 (813) 444-7021 phone number
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UroTuning emailsinfo@urotuning.com94%Confidence score: 94%Supportsales@urotuning.com89%Confidence score: 89%Salesjustin@urotuning.com88%Confidence score: 88%support@urotuning.com83%Confidence score: 83%Supporthiring@urotuning.com76%Confidence score: 76%
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UroTuning address9270 E Columbus Dr, Suite 113, Tampa, Florida, 33619, United States
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UroTuning social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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