US Bolt Kits’s earns a 1.2-star rating from 22 reviews, showing that the majority of customers are dissatisfied with their purchases.
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I never got my order, they took my money and didn't respond to my emails
I never got my order, they took my money and didn't respond to my emails.
I got the fastners but no bins
I got the fastners but no bins. I knew the bins were on backorder, but they haven't replied to any of my emails!
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I got my bolts, but the bins ain't shown up yet, and it's been like two whole months
I got my bolts, but the bins ain't shown up yet, and it's been like two whole months. I've been sending them emails and calling them, but no one's answering. Their mailbox is always full, can't leave a message or nothin'. They already took my money though, charged my card for the whole order. I don't know what to do to fix this mess.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I got two things from my order that were wrong
I got two things from my order that were wrong. I sent a bunch of emails but no one replied, and when I called, no one picked up (mailbox is full). I even tried calling the main company Agriline, but it was the same issue. They already charged my card for the whole order.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Hello,
We have several J Schultz in our order database, and we would like to make this right for you. Please email us at contact@usboltkits.com with your full name, and approximate order date, what was missing, and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I got the same problems like other people
I got the same problems like other people. I got the bolts, but no bins. My account says "fulfilled" but it ain't true. I sent lots of emails, but no one replied. And when I called, the dang phone was full. Wish I checked ComplaintsBoard.com before buying!
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Hello,
We searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
We also orderd bolts and sortin bins
We also orderd bolts and sortin bins. Never received the bin. I have called and emailed multiple times with no response. They had no problem charging my Credit Card for the entire purchase before it was shipped and now I have been waiting for almost 2 months for the completed order to arrive.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Hello,
We searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Buyer beware !
Buyer beware ! I ordered a *** piece kit and got the bolts, but no bins. I know the bins were on back order for 2-4 weeks. It's been 12 weeks now and I've called and sent numerous emails, but haven't received any response at all. The customer service is just horrible. Hopefully, I'll get the bins one day, but I won't hold my breath. I will never do business with them again, and I don't think anyone else should either.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Hello,
We searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Placed my order of standard and metric bolt bins after 2 months, nothing
Placed my order of standard and metric bolt bins after 2 months, nothing. Finally started receiving bolts. Now it has been 4 months and still haven't received my bolt bins. Can't contact anyone. Have emailed and called, actually called every number offered to contact them every day for a month and haven't been able to make contact. Even tried commenting on their social media page.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Hello,
We searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I made a bunch of orders from US Bolt Kits
I made a bunch of orders from US Bolt Kits. Got everything just like they said. So, I told them how I was bummed out when FedEx dumped my package on the street instead of bringing it to my door. But guess what? The company got back to me real fast and said sorry for FedEx's screw-up. They promised to fix it. And you know what? They gave me a discount on my next order and even sent me a nice email 'cause I'm a loyal customer. The bolts are top-notch, just like they advertise. And their customer service is really great.
US Bolt Kits Complaints 13
June 2, 2022 I bought some regular and metric bolt bins but still ain't got 'em yet
June 2, 2022 I bought some regular and metric bolt bins but still ain't got 'em yet. Can't even reach out to the company to fix this problem.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I bought a nut and bolt kit
I bought a nut and bolt kit. I got the nuts and bolts, but no bins. I've tried emailing and calling multiple times. My order was over $1000. I just want the bins for my nuts and bolts.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I got a bolt bin kit from them
I got a bolt bin kit from them. They shipped the bolts right away, and they said the bins would arrive in 2-4 days. We never got the bins, and I can't get in touch with them by phone or email.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
Is US Bolt Kits Legit?
US Bolt Kits earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
US Bolt Kits has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of US Bolt Kits's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Usboltkits.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for US Bolt Kits have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Usboltkits.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- US Bolt Kits's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 9 complaints being resolved.
- Usboltkits.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The usboltkits.com may offer a niche product or service that is only of interest to a smaller audience.
- US Bolt Kits protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I got a shipping confirmation and a tracking link that ain't even real on May 12
I got a shipping confirmation and a tracking link that ain't even real on May 12. I've been tryin' to reach 'em through email and phone call, but they ain't bothered to respond in a whole week. It's already May 24. They practically swindled my cash and won't even talk to me.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
We bought 2 bolt kits from US Bolt Kits
We bought 2 bolt kits from US Bolt Kits. After putting the kits together, we realized that 3 bags of bolts were missing. We've sent several emails since 2/19, but haven't received any responses. When I call, I talk to the same guy who assures me that he'll send the missing items on the same day. All we want is to receive the items we paid for or get a refund.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I have the same complaint as everyone else
I have the same complaint as everyone else. I ordered the grade 5 bolt kit and was told I would receive the bolts, but the bins would come later because they were back ordered. I got the bolts pretty quickly, but it's been six months and I still haven't received my bolt bins. I think this is a huge scam. I just want what I paid for!
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I bought a nut and bolt along with the bins 5000 piece set for $1,099
I bought a nut and bolt along with the bins 5000 piece set for $1,099. The bolts and stuff arrived as promised. However, the bins never showed up. There was no way to leave a message on their answering machine, and I emailed them multiple times. One email was returned, saying it couldn't be delivered to my address. All I want are the 2 bins that I already paid for.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I ordered a fastner and cabinet kit on 5/25/22 for about $900.00
I ordered a fastner and cabinet kit on 5/25/22 for about $900.00. Got the fastners on time, but the cabinets were supposed to come in four weeks. It's been almost four months now and still no sign of the cabinets! I tried reaching out through email and phone, but no one's answering or getting back to me! The order was supposed to have two cabinets, each worth around $150.00.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I ordered my package deal of bins and bolts
I ordered my package deal of bins and bolts. I got all the fasteners, but I'm still waiting for my bins. I reached out to the company, and they said there's a delay. They told me I'm 27th on the shipment list, and it should arrive in a week. It's been a few weeks now, and I've tried contacting them multiple times through phone calls, emails, and even on Facebook. I haven't received any response. I spent over $1000, and I only got half of my order. I just want to receive what I paid for.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
On 12/15, I placed an order for more than 10,000 hardware pieces and paid over $1000
On 12/15, I placed an order for more than 10,000 hardware pieces and paid over $1000. The order also included 3 metal bins to keep all the hardware organized. Unfortunately, I didn't receive the metal bins. I sent several emails, but only got replies to about half of them from this company. And when I did get a response, it was always the same, saying they would send my items within 2 weeks. However, I still haven't received my bins, and they haven't given me a specific date for when they will be shipped. My order number is ***.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I ordered a bolt kit from US Bolt Kits on 4/7/2022 and got the bolts pretty fast
I ordered a bolt kit from US Bolt Kits on 4/7/2022 and got the bolts pretty fast. They told me that the boot bins were back-ordered and would take 4-6 weeks. But I still haven't received the bolt bins. On 7/18, I tried calling one of the four phone numbers I found for them, and finally, someone answered one of them. They said they don't know what happened, but they'll make sure they get shipped out. They told me to call them back if I don't receive anything by the middle of the following week. But now, on [protected], I can't get anyone to answer any of the four phone numbers. And none of the four phone numbers have a voicemail to leave a message. My order number is 12011.
Hi J. Dickinson,
We do have an order number 12011, but it is not in your name. This order was placed and fasteners shipped via FedEx Express tracking [protected], and the bins shipped via FedEx Ground tracking number [protected]. All items from this order were shipped and delivered to the customer that purchased them.
Thank you,
Julie
USBoltKits.com
I placed an order on [protected] for a total of $2735.97
I placed an order on [protected] for a total of $2735.97. The transaction ID is ***. I bought bolt kits along with bins and small part trays that come with storage boxes. I did receive the bolts and small parts trays, but unfortunately, I didn't get the storage bins for the bolts and the storage cabinets for the small parts trays. In the email they sent, it mentioned that the cabinets and bolt bins would be shipped within 3 to 5 weeks. However, it has now been 8 weeks since I made the original order, and I haven't heard anything from them. I've tried emailing them three times, but I haven't received any response. I've also called them multiple times, but I haven't had any luck getting through. Their voicemail boxes are either full or not set up, so I can't leave a voice message. I just want to know what's happening with my order.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
I bought a big ol' bolt kit from US Bolt Kits, ya know?
I bought a big ol' bolt kit from US Bolt Kits, ya know? It had a whopping 5170 pieces and came with two 40-hole bins. The price was $929.99, and I placed the order on 9/4/22. They charged my credit card the next day, 9/5/22. The bolts themselves arrived on 9/9/22, but the bins were supposed to come later, like 2-4 weeks later. But guess what? I still ain't got 'em.
I've been tryin' to get in touch with the company, callin' 'em up and sendin' emails, but it's like talkin' to a brick wall. Can't reach nobody on the phone, and forget about leavin' a message. The only response I got was an automated email on 10/14/22, sayin' they got new management and they'll get back to me soon. Well, guess what? They still ain't got back to me, and I still ain't got my bins that I paid for. Ain't that just somethin'? I mean, what am I supposed to do with all them bolts if I ain't got no place to store 'em? It's just plain unacceptable, if ya ask me.
Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com
About US Bolt Kits
One of the key strengths of US Bolt Kits is their extensive selection of bolt kits. Whether you are working on a small DIY project or a large-scale industrial application, they have a comprehensive range of options to suit your specific requirements. From automotive and construction to marine and aerospace, their inventory covers a diverse range of industries, ensuring that you can find the perfect bolt kit for your needs.
Quality is of utmost importance to US Bolt Kits. They understand that the performance and reliability of their products are crucial to the success of your projects. Therefore, they source their bolt kits from reputable manufacturers known for their exceptional craftsmanship and adherence to industry standards. This ensures that every bolt kit you purchase from US Bolt Kits is of the highest quality, providing you with peace of mind and confidence in your work.
In addition to their commitment to quality, US Bolt Kits also prioritizes customer service. Their knowledgeable and friendly team is always ready to assist you with any inquiries or concerns you may have. Whether you need help selecting the right bolt kit for your project or require technical advice, their experts are dedicated to providing you with the support you need to make informed decisions.
Furthermore, US Bolt Kits understands the importance of timely delivery. They strive to process and ship orders as quickly as possible, ensuring that you receive your bolt kits in a timely manner. This commitment to efficient service allows you to stay on schedule and complete your projects without unnecessary delays.
When it comes to pricing, US Bolt Kits offers competitive rates without compromising on quality. They understand the importance of affordability, particularly for businesses and individuals working within budget constraints. By offering cost-effective bolt kits, they make it easier for you to access the products you need without breaking the bank.
Overall, US Bolt Kits (usboltkits.com) is a reliable and reputable online retailer that provides high-quality bolt kits for a wide range of applications. With their extensive selection, commitment to quality, exceptional customer service, timely delivery, and competitive pricing, they are the go-to source for all your bolt needs. Trust US Bolt Kits to provide you with the right bolt kits to ensure the success of your projects.
Overview of US Bolt Kits complaint handling
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US Bolt Kits Contacts
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US Bolt Kits phone numbers+1 (740) 490-7260+1 (740) 490-7260Click up if you have successfully reached US Bolt Kits by calling +1 (740) 490-7260 phone number 0 0 users reported that they have successfully reached US Bolt Kits by calling +1 (740) 490-7260 phone number Click down if you have unsuccessfully reached US Bolt Kits by calling +1 (740) 490-7260 phone number 0 0 users reported that they have UNsuccessfully reached US Bolt Kits by calling +1 (740) 490-7260 phone number
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US Bolt Kits address254 W High St, London, Ohio, 43140-1494, United States
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US Bolt Kits social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 31, 2024
Most discussed US Bolt Kits complaints
June 2, 2022 I bought some regular and metric bolt bins but still ain't got 'em yetRecent comments about US Bolt Kits company
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Hello,
I searched for an order with your name in our database and was unable to locate anything. Please email us at contact@usboltkits.com with your order information and we will gladly look into this for you.
Thank you,
Julie
USBoltKits.com