Menu
For Business Write a review File a complaint
CB Parcel Delivery Services UPS 1310 S Riverside Ave Ste 3F, Rialto, CA, 92376, US
UPS company logo
UPS
reviews & complaints
UPS company logo

UPS

1310 S Riverside Ave Ste 3F, Rialto, CA, 92376, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
8:30 am - 6:30 pm
Tue
8:30 am - 6:30 pm
Wed
8:30 am - 6:30 pm
Thu
8:30 am - 6:30 pm
Fri
8:30 am - 6:30 pm
Sat
9:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
B
10:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

UPS - Shipment of engine

Ups freight is a disaster! With over 39 correspondences, with only one email reply by michelle, supervisor. Don't try calling and asking for a manager. They don't exist. It's a answering service with no information but tracking. They also would not transfer my call to any help. They tried delivering the engine two more times after being rejected for leaking oil and engine had been under salt water.
The first driver had a attitude because he was in a 18 wheeler in my residential neighborhood and I wouldn't allow him to drop engine on the dirt road. He never got out of his truck. He wouldn't give me his name after asking three times. I was trying to figure out what to do with this huge truck, when he spouted off "i'm shipping it back" he rolled up his window and called his supervisor. I then yelled for him to get his truck off my easement. He was blocking entire road. He still sat there for another 5 minutes.
I paid extra for a smaller truck to deliver it in my residential neighborhood. It's a fact told to me by two drivers they have smaller trucks. Btw they change another $90.00 for each new attempt to deliver. All three attempts were in a 18 wheelers. The last two drivers were extremely nice and courteous.
I finally got a phone number directly to rialto but was met by a smart mouth jairo. This is not still resolved. Beware. Do not use ups freight. I have turned down four other engine purchases because they ship through ups freight.

Read full review of UPS
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.