The UPS Store reviews and complaints 3
View all 355 complaintsThe UPS Store - Little Man Disease Shaun
Feeling good? You need to visit this store and experience "little man disease" Shaun. Shaun strives on demeaning, belittling and dehumanizing every human he meets - especially women - until they leave his store crying. Why? Because he knows - no one can do anything about it.
Desired outcome: Karma knows
The UPS Store - Customer service - Shawn
12/15/21. Purchased overnight delivery. I was paying by credit card and could not understand the instructions on the card machine. Shawn would not help me. Shawn suddenly became vocal and violently twisted the card machine around and punched in the number. When I was leaving the store, Shawn called me a "functional retard." I will be contacting the BBB.
Desired outcome: Fire the employee named Shawn
The UPS Store - Customer service
Store 6325 This employee Shawn is nasty and rude to their customers. I purposely went here close to closing time and had everything all printed out so I can drop an Amazon return off. I have a known medical condition and can't wear a mask. I went in, no one was there and he came up front and said I needed a mask. I told him my situation and lean forward and placed them on the counter, I said I had printed them off so I can just walk away. He said no he won't help me and take my stuff and go. We argued and then he got nasty and grabbed my stuff and walked to the door and placed my package outside and asked to leave. At the door I told him he was a nasty person and I read complains about him, he said how's that working out for all of you. He then flipped me off and as I took a picture of him he got physical with me and grabbed my phone out of my hand. We were face to face at that point, If he was worried about catching a virus he never would have gotten right in my face. I grabbed my phone back from him as he held it behind his shoulder and he walked away and grabbed something behind the counter. This is not a way to treat an elderly man, he could have just let me drop it off and I would have left. I grew up out here and have no problem going to the any businesses, even the one right next, the grocery store, or any store in this town without a mask, not even Home Depot in the city. He is rude and nasty to his customers, I've talked to many others in the area and they say the same thing, I would stay away from this store. Happened Feb 17th at 5:45 pm, store management can find it all on the cameras. Later I found out he might be the owners son or something so nothing going to happen, it best to take your business elsewhere, like the store in Green Valley Ranch off of Tower, they nice there
Jim-
Please contact the UPS Store Corporate Office [protected] x4. I had a horrible experience with Shawn on 12/15/21. I filed a complaint today - 12/16/21.
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