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CB Banks Academy Bank 9901 Grant Street, Thornton, CO, 80229, US
Academy Bank company logo
Academy Bank
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Academy Bank company logo

Academy Bank

9901 Grant Street, Thornton, CO, 80229, US
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1 complaint
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Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
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Academy Bank - atm

This bank operates out of a Walmart Super Center. I made the tragic mistake of using the ATM owned by Academy Bank. It malfunctioned while trying to withdraw 360 dollars, but it still deducted it from my debit card. I came in and talked to the assistant manager who counted the ATM and saw that it was off but still did nothing to help me. This is inside a Walmart with security cameras everywhere and a machine that they admit was malfunctioning. They forced me to go through a 30-40 day dispute process with my debit card to try and get my money back. I called this branch and the customer service several times. They are a horrible company that doesn't care about customers. If you have a problem they will tell you tough luck file a complaint. They are complete crooks.

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