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CB Mail and Package Delivery The UPS Store 2880 David Walker Dr #441, Eustis, FL, 32726, US
The UPS Store company logo
The UPS Store
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The UPS Store company logo

The UPS Store

2880 David Walker Dr #441, Eustis, FL, 32726, US
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1 complaint
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Website
www.theupsstore.com
Phone number
+1 (352) 483-7447
Category
Mail and Package Delivery
Working hours
Mon
8:30 am - 7:00 pm
Tue
8:30 am - 7:00 pm
Wed
8:30 am - 7:00 pm
Thu
8:30 am - 7:00 pm
Fri
8:30 am - 7:00 pm
Sat
9:00 am - 4:00 pm
Sun
Closed

The UPS Store reviews and complaints 1

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11:34 am EDT

The UPS Store - Damaged good insurance claims

Upon 5/31/23 mailed 3 boxes of family heirloom China at UPS Store #4388,2880 David Walker Dr, Eustis, Fl 32726, Mgr Saumil Nihalani. Upon delivery, China was received broken from delivery! I followed claim procedure from store to file for damages. Went to website (online. upscapital.com/tccp) and never received "validation codes" to proceed with claim (tried 3 days in a row, on hold atleast 25 min (!?). Following day, got 5 VM's w/ Bogus 800 phone numbers! Went to mgr of UPS Store and was told that recipient WAS to file for claim(s). That person got same results/procedures as myself. Was suppose to meet w/ Mgr a 2nd time and he didn't show! Met w/ mgr a 3rd time (6/22/230 and asked for a refund ($89.27) and said he already sent refund to me (a lie). I left store... I have pictures of broken goods and receipts of sale...

Desired outcome: Refund and full amount of insurance on damaged items($89.27 + #3 boxes at $100 eac = $300

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