Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Mail and Package Delivery The UPS Store 2880 David Walker Dr #441, Eustis, FL, 32726, US
The UPS Store company logo
The UPS Store
reviews & complaints
The UPS Store company logo

The UPS Store

2880 David Walker Dr #441, Eustis, FL, 32726, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.theupsstore.com
Phone number
+1 (352) 483-7447
Category
Mail and Package Delivery
Working hours
Mon
8:30 am - 7:00 pm
Tue
8:30 am - 7:00 pm
Wed
8:30 am - 7:00 pm
Thu
8:30 am - 7:00 pm
Fri
8:30 am - 7:00 pm
Sat
9:00 am - 4:00 pm
Sun
Closed

The UPS Store reviews and complaints 1

View all 355 complaints
ComplaintsBoard
U
11:34 am EDT

The UPS Store - Damaged good insurance claims

Upon 5/31/23 mailed 3 boxes of family heirloom China at UPS Store #4388,2880 David Walker Dr, Eustis, Fl 32726, Mgr Saumil Nihalani. Upon delivery, China was received broken from delivery! I followed claim procedure from store to file for damages. Went to website (online. upscapital.com/tccp) and never received "validation codes" to proceed with claim (tried 3 days in a row, on hold atleast 25 min (!?). Following day, got 5 VM's w/ Bogus 800 phone numbers! Went to mgr of UPS Store and was told that recipient WAS to file for claim(s). That person got same results/procedures as myself. Was suppose to meet w/ Mgr a 2nd time and he didn't show! Met w/ mgr a 3rd time (6/22/230 and asked for a refund ($89.27) and said he already sent refund to me (a lie). I left store... I have pictures of broken goods and receipts of sale...

Desired outcome: Refund and full amount of insurance on damaged items($89.27 + #3 boxes at $100 eac = $300

Read full review of The UPS Store
Hide full review
Helpful? 1 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.