Wendy’s

Wendy's

10401 US Highway 441

Leesburg, FL 34788

[protected]

My friend & I stopped in at the above Wendy's on 9/2/2023 around 1 PM; she paid for my lunch & used coupons. Mgr allowed us to use 2 coupons on same order.

We were dining inside but when we walked into store & I noticed how dirty it was; when you walked across the floor your shoes stuck to the floor. Counter that food is served acrossed to customers was dirty. We received our food and went and sat down. Our sandwich was lukewarm, the bun was hard, fries were lukewarm and were from bottom of bag. Another customer was trying to ice from soda machine but there was none available. An employee walking into restaurant said she would get her ice from the back. The only items that were good were the strawberry and pineapple mango drinks.

We didn't want to complain about the food due to being allowed to use 2 coupons. The restaurant was not busy when we stopped there nor was the drive thru. Don't understand why it was so dirty.

The cashier could barely speak English and she wasn't sure how to do order so she had to ask for help from fellow employee, then another lady came to help; think she was the manager.

Another issue I have with all Wendy's is that most stores don't use Iceberg lettuce for the sandwiches or salads. I am a kidney stone maker and have to avoid eating dark greens due to high levels of oxylate. I can have only low levels and then not very much. Not all greens are good for you. Hope you change or add Iceberg to sandwiches & salads. It's also less expensive than greens.

The store also had mold around air vents. This is the worst store I have visited for quite a while as I don't visit Wendy's much due to my diet restrictions.

I hope your regional or district manager gets this store cleaned up.

Thank you for your time and consideration

Marybeth Schepper

2345 South St #1

Leesburg, FL 34748