Public Storage

I am writing to complain that I'm growing ever-frustrated with paying full price for what is supposed to be a climate controlled 10'x10' space at the Public Storage facility on Palm Valley Road in Ponte Vedra Beach, Florida and yet it is NEVER feeling like the air conditioner is on and working properly when I visit the location. It seems to only affect my hallway - where my storage is located (C429). I've inquired about this before and was told that the company was working to repair the air conditioning but this has been going on since July of this year (at least). I (and I'm sure other customers) have valuables that we're paying to keep in a controlled climate for specific reasons. This is about to become completely unacceptable - especially if you continue to charge all of us the full price for what you advertised we would get - a climate controlled unit.

I would move my stuff to another unit of the same size if one were available, but you do tend to keep your units rented out. Still, there is no excuse for your customers not getting what they are supposedly paying for. My valuables are going to become in jeopardy if you do not fix the air conditioning.