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CB Mail and Package Delivery The UPS Store 5717 Red Bug Lake Rd, Winter Springs, FL, 32708, US
The UPS Store company logo
The UPS Store
reviews & complaints
The UPS Store company logo

The UPS Store

5717 Red Bug Lake Rd, Winter Springs, FL, 32708, US
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1 complaint
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Website
www.theupsstore.com
Phone number
+1 (407) 696-5552
Category
Mail and Package Delivery
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
10:00 am - 4:00 pm
Sun
11:00 am - 4:00 pm

The UPS Store reviews and complaints 1

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J
3:59 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

The UPS Store - Customer service

Approximately 1 month ago, June 30th. To be exact, I had to return a very large, heavy package at the ups where the manager or owner was there with her son. I asked if I could get assistance with bringing the box in, the young son, who I learned later was 12 y.O. Offered to help me. His mother said no he could not…. I asked why, she said he is 12 y.O. And cannot work…I said he’s not working, he wants to help me…she became arrogant and said no! I could get into trouble if someone reports me.

I am 69 y.O. And felt her customer service skills were beyond lacking in that she would not give me any assistance.

Desired outcome: Whatever you deem appropriate. Customer service re training .

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