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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 1145 Peachtree Industrial Blvd Ste B3, Suwanee, GA, 30024, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
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Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

1145 Peachtree Industrial Blvd Ste B3, Suwanee, GA, 30024, US
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1 complaint
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Website
www.enterprise.com
www.enterpriseholdings.com
Phone number
+1 (678) 482-1330
Category
Vehicle Rental and Leasing
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed

Enterprise Rent-A-Car reviews and complaints 1

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Enterprise Rent-A-Car - Charges made to my bank account/ rude customer service

I have been renting cars from enterprise for more than two years straight. On Sunday morning February 24, 2024, I found an amount of $966.54 charged to my account even though I am all paid up till Saturday February 23. I called in the Enterprise Suwanee Location in Georgia to get an explanation on this. I spoke to a man named Robert. He was extremely rude and in his own words he said to me "It is what it is". I am extremely disappointed not talking about the fees I have had to incur from the bank because of this charge. No one is talking about refunding me and when I went into the branch to get a resolution, everyone seems not to know what they are doing or how to handle this situation. So in short, I have gotten zero solution and enterprise still have my money.

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Enterprise Rent-A-Car representative's response
Mar 01, 2024 8:26 am EST
Enterprise Rent-A-Car customer support contacts
Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Hi Nancy, we would like to look into this further but need some more information. Please email review@em.com with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. –Chris R.
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