Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Meineke Car Care Center 1975 East Fairview Avenue, Meridian, ID, 83642, US
Meineke Car Care Center company logo
Meineke Car Care Center
reviews & complaints
Meineke Car Care Center company logo

Meineke Car Care Center

1975 East Fairview Avenue, Meridian, ID, 83642, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
7:30 am - 5:00 pm
Sun
Closed
ComplaintsBoard
M
9:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Meineke Car Care Center - wrong part ruined engine

This shop installed the wrong oil filter, which failed while I was driving, causing my engine to be ruined. The franchisee/owner, Scott, and his right-hand man, Allen, stonewalled me for 6 full days, not returning phone calls after promising to do so. I finally showed up at the shop to force a response. Scott denied all responsibility, blamed me for driving the car, and essentially called my mechanic a liar by stating the filter my mechanic removed from the car was the wrong part (true) and could not have stayed on the car for 4 months until this incident occurred (maybe it couldn't, but it did).

On the day of the incident I allowed Scott to tow my car from my mechanic's shop to his shop to inspect it. After having my car for 6 days and denying any responsibility, I said the least he should do is tow it back to my mechanic where he found it. He refused to do even that without "hearing from corporate." I demanded corporate's info so I could contact them as I realized from our conversation that Scott was giving them inaccurate information. I contacted corporate at 8AM on 11-9-09, and had no call back by day's end.

They are holding my car hostage by refusing to tow it back to my mechanic's shop, which will force me to pay for the tow. I am incurring rental car charges as I now await a response from corporate after hearing nothing from the yahoos at the shop.

Read full review of Meineke Car Care Center
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.