Dell reviews and complaints 1
View all 567 complaintsDell - missing part
I purchased a DELL Studio 15.4 Widescreen Notebook on 10/17/2009. Since notebook was opened by retailer to import basic programs and handed it to me in the box retaped, I did not open it but bring it back to home without physical inspection of the product and started using. Although no problem was found in oprating the notebook, I noticed hollow is there in modem chimber--compartment where modem is inserted. Latter day I visited dealer and asked for some instert (I understand that there is a simple plastic insert for this space come with the product). The retailer told me that this model is come without insert. I would like to know from DELL company if retailer is telling true or not. If the retailer lying to the customer I recommend to reprimand this store therby maintain DELL's good product image. I suppose an insert may cost less than $5.00 yet I am filing this complaint to make sure that the marchnt to keep at least a basic ethics.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Dell Reviews
Your support service Dell inspiron 15 3000 Mixed Experiences with Dell Inc - A Customer's Perspective You can't beat Dell.com Dell for life~~Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!