Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Jewel-Osco 375 S Randall Rd, South Elgin, IL, 60177, US
Jewel-Osco company logo
Jewel-Osco
reviews & complaints
Jewel-Osco company logo

Jewel-Osco

375 S Randall Rd, South Elgin, IL, 60177, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
6:00 am - 12:00 am
ComplaintsBoard
B
3:08 pm EST

Jewel-Osco - Horrendously Poor Hygiene

I visit my South Elgin Jewel 5 days a week.
The young man they put in charge of stocking dairy has horrendously rancid body odor. It permeates the entire aisle. It’s distinctly the smell of not washing one’s self or clothing for days. It’s offensive and other customers notice it too.

Not an isolated incident. It’s every time he works. Several months, dating back to July. I’ve complained twice to store’s managers. It’s unacceptable. There were two other incidents of additional employees (one female, one challenge child) being spoken to. The young man in dairy, however, is the worst offender and it’s not even close.

If this can’t be rectified, I’m considering taking my $2K/month grocery expenditure to Caputo’s

Claimed loss: I’ve lost confidence in the store’s cleanliness and desire to retain customers.

Desired outcome: Immediate change in the employee’s hygiene. If unwilling, termination. As a former UFCW Union employee myself, Im aware there is no legal obstacle in an at-will state.

Confidential Information Hidden: This section contains confidential information visible to verified Jewel-Osco representatives only. If you are affiliated with Jewel-Osco, please claim your business to access these details.

Read full review of Jewel-Osco
Hide full review
ComplaintsBoard
L
1:24 pm EST

Jewel-Osco - Unethical behavior

Re: Pharmacist Barb Daniels
Osco Pharmacy, So. Elgin
McDonald & Randall Rd

My Family has been using this pharmacy for a few years to fill monthly prescription orders, at least every other month there is no inventory to fill the requests, we must wait 3 days to a week sometimes 2, and usually Ms. Daniels is the pharmacist we deal with, her attitude is completely dismissive, arrogant, rude and she genuinely talks down to us, rolls her eyes at our questions, and snaps rudely, and has even tossed a paper prescription back to us, stating 'We don't have this', before she even checked.
We have on more than one occasion left the store in tears. Every medication prescribed by a Dr. is just as important as the next, and requesting a script filled for a narcotic, antidepressants, or anti-anxiety meds seem to trigger this behavior in her.
It is difficult to understand why an order that has been filled there for a few years doesn't get included in the monthly order. We have had to take the order to Myers, Target and Walgreens and pay out of network fees because this medication is a daily requirement.
It is because of Ms. Daniels we will not be returning, as an autoimmune patient it is so important we have trust and a good relationship with our pharmacist as well as our Dr., and we unfortunately haven't found that with your company.
Thanks for your time
L. Stephenson

Read full review of Jewel-Osco
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.