Giant Food / Giant of Maryland reviews and complaints 2
View all 143 complaintsGiant Food / Giant of Maryland - Rude customer service
I visited the 8905 Belair Rd location and was assisted by a very rude cashier named Michele. She did not greet me when I can through her line. Ate she ring up my few items and I paid I asked for a bag and was then informed it would be 5 cents. Had she informed me before I paid I would have told her to include it in my purchase. Once I collected my things she rudely stated thank you /you're welcome, after I already thanked her. I spoke with the manager on duty who seemed uninterested and offered a half [censored] apology.
Desired outcome: Please review customer service principles with both manager and cashier.
Did I complain about the cost of the bag? Reading is fundamental! Bags don't cost at Target, Walgreens, Dollar General, or Food Lion. So what the hell are you talking about?
Giant Food / Giant of Maryland - Handling of elderly customers who from a health condition that cannot wear a mask.
I was shopping yesterday 12/31/20 between 4-5 pm in the Giant food store located at 8905 Belair Rd, Nottingham, Md. I am a 63yrs. old handicapped female. Due to me having a brain injury and a previous tracheotomy very hard for me to breathe with a mask covering my face. Instead of the manager approaching me to ask me to leave he calls the police. Officer asked me to leave and I complied. I use a walker but am able to shop using a cart for balance. On my way out of the store the officer continually tried to push me along faster than I am able to walk causing me to lose my balance. He also pushed my 73 yr. caregiver causing him to almost fall. I was so frightened that I was going to fall, then I would have filed a law suit if I fell. I have shopped this store since 2012. My family and friends spend a lot of money at this store. The manager should of handled this problem but my guess is he`s not capable. Never so scared and embarrassed in my life. Am now on my way to police station to complain about the officer.
Desired outcome: This manager be reprimanded on how to treat senior citizens.
So because you fell you would have filed a lawsuit. I was all sympatric to you until you posted this. Now I have no sympathy. It is people like you who ruin things for everyone. Unless your fall caused injury you have no reason for a lawsuit.
Latest Giant Food / Giant of Maryland Reviews
Poor service and extremely poor customer service Security guard interaction 05/25/2024 online ordering product availability Checkout machines and staffing Pharmacy servicesGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I hurt my own granny in anger over this. She needed stitches.