Menu
For Business Write a review File a complaint
CB Retail Stores Giant Food / Giant of Maryland 8905 Belair Rd, Nottingham, MD, 21236, US
Giant Food / Giant of Maryland company logo
Giant Food / Giant of Maryland
reviews & complaints
Giant Food / Giant of Maryland company logo

Giant Food / Giant of Maryland

8905 Belair Rd, Nottingham, MD, 21236, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
6:00 am - 11:00 pm
ComplaintsBoard
C
10:09 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Giant Food / Giant of Maryland - Rude customer service

I visited the 8905 Belair Rd location and was assisted by a very rude cashier named Michele. She did not greet me when I can through her line. Ate she ring up my few items and I paid I asked for a bag and was then informed it would be 5 cents. Had she informed me before I paid I would have told her to include it in my purchase. Once I collected my things she rudely stated thank you /you're welcome, after I already thanked her. I spoke with the manager on duty who seemed uninterested and offered a half [censored] apology.

Desired outcome: Please review customer service principles with both manager and cashier.

Read full review of Giant Food / Giant of Maryland and 5 comments
Update by CC-37
Nov 22, 2023 11:46 am EST

Did I complain about the cost of the bag? Reading is fundamental! Bags don't cost at Target, Walgreens, Dollar General, or Food Lion. So what the hell are you talking about?

Hide full review
5 comments
Add a comment
K
K
kamaIa777
US
Nov 23, 2023 12:18 am EST

I hurt my own granny in anger over this. She needed stitches.

ComplaintsBoard
M
10:12 am EST

Giant Food / Giant of Maryland - Handling of elderly customers who from a health condition that cannot wear a mask.

I was shopping yesterday 12/31/20 between 4-5 pm in the Giant food store located at 8905 Belair Rd, Nottingham, Md. I am a 63yrs. old handicapped female. Due to me having a brain injury and a previous tracheotomy very hard for me to breathe with a mask covering my face. Instead of the manager approaching me to ask me to leave he calls the police. Officer asked me to leave and I complied. I use a walker but am able to shop using a cart for balance. On my way out of the store the officer continually tried to push me along faster than I am able to walk causing me to lose my balance. He also pushed my 73 yr. caregiver causing him to almost fall. I was so frightened that I was going to fall, then I would have filed a law suit if I fell. I have shopped this store since 2012. My family and friends spend a lot of money at this store. The manager should of handled this problem but my guess is he`s not capable. Never so scared and embarrassed in my life. Am now on my way to police station to complain about the officer.

Desired outcome: This manager be reprimanded on how to treat senior citizens.

Read full review of Giant Food / Giant of Maryland and 1 comment
Hide full review
1 comment
Add a comment
P
P
Pibor
US
Jan 01, 2021 2:35 pm EST

So because you fell you would have filed a lawsuit. I was all sympatric to you until you posted this. Now I have no sympathy. It is people like you who ruin things for everyone. Unless your fall caused injury you have no reason for a lawsuit.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.